Logged in with email and found wrong username

[maruska22]

Hi, I have got family premium. Got new email for my daughter. Logged in and there is someone elses user name tagged to the brand new email address. How do I go about that? Thanks. 

[Alejandro_C]

Hey there!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.