Lost a playlist

[trishytrish]

Hello and nice to meet you!

I've been a Spotify user for some time now and just noticed one of my playlists disappeared.  I did not delete it and was just using it yesterday.  Just trying to see how I can get that back asap.

-Trish

[Richard · Accepted solution]

Hey Trish, welcome to the Community.

I've moved your post into the Accounts board so that we can deal with it here.

We've attempted to restore your playlist now. Did it get back to you alright?

[trishytrish]

woohoo! yes, its back! that was quick.

thanks a bunch 🙂

[cattle55]

Hi, something really similar has happened to me. I made a playlist yesterday, offline, and now it is not there- any help would be FAB.

Many thanks, Catherine

[Peter__]

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@cattle55 wrote:

Hi, something really similar has happened to me. I made a playlist yesterday, offline, and now it is not there- any help would be FAB.

Many thanks, Catherine

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Hi Catherine 🙂 

Are you using Spotify on your computer or a mobile device? 

Also, is the playlist still on your account, just not available in offline mode?

Peter

[cattle55]

Hi Peter, 

Thanks for your quick response. I've been using a computer (Mac), and it is now online- but the playlist isn't there.

Best, catherine

[cattle55]

Sorry, so I mean the playlist isn't there on the account at all, as far as I can see- online or offline

[Peter__]

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@cattle55 wrote:

Sorry, so I mean the playlist isn't there on the account at all, as far as I can see- online or offline

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Ok!

Are all of your other playlists still there or are they missing too?

Peter

[cattle55]

Yes all of my other playlists are there

[Peter__]

It sounds like the playlist has either had some error in saving or has been deleted by accident. 

I would suggest you pop the name of the playlist onto the official playlist recovery topic and hopefully a member of the Spotify team will be able to restore that for you next time they are online.

Peter

[chelle223]

I managed to delete a playlist (or should I say my graceful cat managed too).  Anyways, is there any way to recover a playlist that has been deleted?

[Peter__]

Hey! 🙂

Have a read at the official playlist recovery topic for instructions on how to recover your playlist. There is a form in the 3rd bullet point, if you fill it in a member of the Spotify team will restore it for you the next time they are online 😉 

Peter

[chelle223]

I filled out the form.  Thanks Peter!