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My facebook is linked to a new spotify account and i can't acess my previous one!

My facebook is linked to a new spotify account and i can't acess my previous one!

I accidently linked my facebook to my dads spotify account meaning i had his premium account instead of my usally free version. My dad switched them back again but when i logged into spotify using my facebook details it created a new account with out any of my playlits or followers! i was able to find my previous account beacuse one of my friends followed it, it is called 1117208783 but when i enter this into the spotify login and my facebook password it wouldn't login. I would really like my old playlists back as i've spent over a year making them, please help. Thank you for reading my message.

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EDITx2: Okay, so I think I figured out what you can do. While looking at your old profile that holds the playlists, you should be able to click and drag the playlist to your current profile. I hope that makes sense! If you're still confused, I can upload some images of what it should look like.

I just tryed that and it still doesnt seem to be working. Maybe pictures would help, thank you.  I would really like my old account back as it had my follower too but i could live with just a copy of the playlists.


@KathrynCowan wrote:

I just tryed that and it still doesnt seem to be working. Maybe pictures would help, thank you.  I would really like my old account back as it had my follower too but i could live with just a copy of the playlists.


If you get in touch with support directly using the online contact form they will be able to help you recover your account. If you get an automated email reply, just reply directly to it and your case will reach a member of the team. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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