New acc lost old playlist

[bubbletrouble16]

I got myself a new spotify acc which is now premium, my old acc was just one with fb login information, but now i activated fb on my new acc. and thought that my playlists will still be there, but i guess not. So is there anyway i can retrieve the playlists again ?

[coloyrs]

Hi! You can access all your deleted playlists here: https://www.spotify.com/us/account/recover-playlists/

Best of luck! 🙂

[Bittencourt]

Hi @bubbletrouble16,

If I understood correctly, you didn't delete your playlists, right? You've just created a new account and want to access your playlists from the old one. Is that it?

If so, you should just transfer them. There are many ways to do it - maybe the easiest one is to sign into your old account, drag and drop your playlists from inside the Spotify client on the Windows desktop, log out, sign in with your new account and drag the playlists back from the desktop into the client. 

Let me know if this helps!

[bubbletrouble16]

Yea, well the problem is trying to login my old acc which only used fb doesnt exist anymore for some resason, as i registered my fb acc onto my new spotify acc. 

[Bittencourt]

I see,

In this case then I'd suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply!

Support usually gets back within a day or two.

Hope this was more helpful!