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Not getting the delete link for my account

Not getting the delete link for my account

Hello guys,

In 2011 or 2012 I joined Spotify and I created a profile with my facebook account. Now I bought an account with a different e-mail adress and want to delete the old account, the one linked/created by my facebook account, so that I can link it with my current account. Unfortunately every time when I get the "we sent you a delete confirmation link" I simply don't get a mail and can't delete my account. Is there somebody who could help me? My account that I want to delete uses this email: "llaera@aol.de".

I thank you for every help and wish you a nice day!

 

Reply
1 Reply

Hi, @user-removed!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 

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