Password reset doesn't send any email to Hotmail address

[emsye]

Hi. I'm trying to do a password reset but spotify doesn't send any password reset email to my hotmail address.

I still have a client signed in and I can see that the registered address is the one I'm expecting. You still send me

advertising emails to this address.

please advice

// dp

[Peter__]

Weird, are you definitely sure it's not getting caught in a spam filter or anything?