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Preciso desvincular um e-mail para que eu possa criar outra conta

Preciso desvincular um e-mail para que eu possa criar outra conta

Quando criei a conta no Spotify for Artist, cadastrei um e-mail por engano, no qual seria da gravadora. Nisso a minha conta de artista está com meu e-mail de artista e também o da gravadora, mas eu preciso agora criar uma conta no Spotify da gravadora e a plataforma não deixa, porque já está cadastrada.
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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

Since the login credentials you use on an Artist account are the same you use to log in on a regular account, if you still have access to the old Spotify account you mentioned, you can change the email address currently registered to a different one and free the one you need. To do this, we'd recommend following the process mentioned in this article

 

In case you don't have access to the old account, we'd recommend following these steps to recover the access before trying to free the email address.

 

Hope this helps. If anything else comes up, the Community will be here for you. 

OscarDCModerator
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