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Premium account not activated

Premium account not activated

  My premium worked for a couple of days and then it switched back to a free account.  I've beem charged for the service. I try to log in and log out, but still doesn't work.

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1 Reply

It looks like you've ended up with a second account, so check out my post on this here.

 

(Remember to login with 'crisdu84' as the username).

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