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Unable to buy Premium on my account.

Unable to buy Premium on my account.

I have a problem. when i first got spotify i didnt have any problems buying Premium, but a while ago it stoped working. When im trying to buy Premium it says that there is no money om my card, buy there is. If I make a new hotmail, facebook and spotify account entering the same card details without transfering money or something like that it works like a charm. What is the problem?
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6 Replies

Could you give it another try now? Just made a little change in your account. It might help.
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Check out how we're doing over @SpotifyStatus

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Who's your Spotify Star?

It works, thanks alot!

Sweet! Enjoy.
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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

I will!

I have a problem, again. . when i first got spotify i didnt have any problems buying Premium, but a while ago it stoped working. When im trying to buy Premium it says that there is no money om my card, buy there is. If I make a new hotmail, facebook and spotify account entering the same card details without transfering money or something like that it works like a charm. What is the problem?

Hi _FriLL_ - I can see you've tried to upgrade a couple times. 

 

In addition to making sure your card has funds, please be sure it meets all of these requirements. Then give that another go from your subscription page.

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