Wrong name, my facebook?

[Jolinez]

Hi

A familymember of mine had accidentally connected his facebook to my Spotify account. Easy enough I disconnected his account and logged in with my facebook instead.

My profile pictre showes up but it still says his name in the top right corner, Is there anything I can do about this?

[Taylor]

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@Jolinez wrote:

Hi

A familymember of mine had accidentally connected his facebook to my Spotify account. Easy enough I disconnected his account and logged in with my facebook instead.

My profile pictre showes up but it still says his name in the top right corner, Is there anything I can do about this?

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Hi, and welcome to the Spotify community!

It should update itself automatically, try logging out then logging in again. If you log in to Spotify online, does your name display?

Make sure spotify has all the permissions in facebook.

If all else fails, submit a support ticket here: https://www.spotify.com/about-us/contact/  one of the support team members will update it for you.

Anthony 🙂

[Peter__]

Some data caching takes place both in the Spotify client and in the Spotify backend meaning account changes might not be reflected immediately since data is being temporarily stored and displayed. 

Try a quick clean reinstallation of the client to clear all of your local data and see if that helps.

Peter

[Jolinez]

Thanks to both of you for the replies, unfortunately neither helped. I'm sending a suppot ticket  tomorrow.

Thanks again/Sarah