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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8813 Views
  • 1 replies
  • 9 likes
  • Security
  • 8813 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478859 Views
  • 979 replies
  • 111 likes
  • Account
  • 478859 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210070 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210070 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120246 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120246 Views
  • 72 replies
  • 12 likes

Spotify is sharing my credit card to others

Since one year back, I have to watch my credit card statement very carefully. One year ago someone else used my credit card info for their account. After I discovered this, Spotifys e-mail support rapidly solved it and credited my money back. Then it...

  • Newbie
  • Since one year back, I have to watch my credit card statement very carefully. One year ago someone else used my credit card info for their account. After I discovered this, Spotifys e-mail support ra...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Solved!! Account split into two and can't get acces to the right one

Hello! Today I did my yearly facebook password change - which logs me out of all devices. Though, my spotify was still logged in, I tried to play some music. First one went all right, but when I double-clicked on the second song spotify closed itself...

  • Casual Listener
  • Hello! Today I did my yearly facebook password change - which logs me out of all devices. Though, my spotify was still logged in, I tried to play some music. First one went all right, but when I doub...
  • MicahMannPrime
  • Casual Listener
  • 586 Views
  • 5 replies
  • 0 likes
  • 586 Views
  • 5 replies
  • 0 likes

+1~(888)~(944)~(4844) Kraken Support Kraken customer service number Kraken help Number. You can reac

+1~(888)~(944)~(4844) Kraken Support Kraken customer service number Kraken help Number. You can reach our Kraken department at +1~(888)~(944)~(4844). You can reach us at +1~(888)~(944)~(4844) to use our automated customer Support system. Internationa...

  • Regular
  • +1~(888)~(944)~(4844) Kraken Support Kraken customer service number Kraken help Number. You can reach our Kraken department at +1~(888)~(944)~(4844). You can reach us at +1~(888)~(944)~(4844) to use ...
  • 144 Views
  • 0 replies
  • 0 likes
  • Account
  • 144 Views
  • 0 replies
  • 0 likes

account login page not loading

Hi. I have tried about a million times to log onto my account page to change my subscription to no avail. is there an alternative seeing as this is clearly not working? bw

  • Casual Listener
  • Hi. I have tried about a million times to log onto my account page to change my subscription to no avail. is there an alternative seeing as this is clearly not working?   bw
  • marialiljeroth
  • Casual Listener
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Theft

"Why are you charging £10 me me for free service ?? It's theft can you remburse me my money for a sevice iv not used"

  • Newbie
  • "Why are you charging £10 me me for free service ?? It's theft can you remburse me my money for a sevice iv not used"
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Paid for premium, worked for a day or 2, not anymore

I purchased Premium last week, it worked for a couple of days. Now it doesn't work anymore: the app shows I am on Spotify Free. In my account, I can see the receipt, so the payment went through (and it did work for a couple of days). I have tried log...

  • Newbie
  • I purchased Premium last week, it worked for a couple of days. Now it doesn't work anymore: the app shows I am on Spotify Free.  In my account, I can see the receipt, so the payment went throug...
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Help

I can login to my account because one I don't remember my pass word and two I don't have access to the email to reset it.

  • Newbie
  • I can login to my  account because one I don't remember my pass word and two I don't have access to the email to reset it.
  • 110 Views
  • 0 replies
  • 0 likes
  • Account
  • 110 Views
  • 0 replies
  • 0 likes

thanee

thanee

  • Regular
  • thanee
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Subcription

Hi i cancel my spotify premium after the trial, will i able to enjoy the current month till the expiry date or it revert back to free account immediately?

  • Newbie
  • Hi i cancel my spotify premium after the trial, will i able to enjoy the current month till the expiry date or it revert back to free account immediately?
  • 116 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 116 Views
  • 0 replies
  • 0 likes

Customization of playlists (cover and description box)

My Spotify songs and lists all got deleted....... (even after changing my Facebook password) I am really disappointed that my spotify got hacked (or used by someone else)....I am also really mad that since I connect my Spotify account with my Faceboo...

  • Visitor
  • My Spotify songs and lists all got deleted....... (even after changing my Facebook password)   I am really disappointed that my spotify got hacked (or used by someone else).... I am also real...
  • user-removed
  • Not applicable
  • 329 Views
  • 1 replies
  • 0 likes
  • Mac
  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Haven't fully registered as a student still got charged?

I havent provided a SHEERID, I wanted to check out the details of the student premium plan and still got charged 4.99 CAD, I have contacted all supports and have recieved no response. I currently am missing money from my bank account and have no char...

  • Newbie
  • I havent provided a SHEERID, I wanted to check out the details of the student premium plan and still got charged 4.99 CAD, I have contacted all supports and have recieved no response. I currently am ...
  • CryticalAce
  • Community Legend
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Hacked please help

Hello, so I had to make another Spotify account to see what's going on with my hacked one. I recieved an email that someone had change my email and I have never changed my email since I've been a premium member. I need help recovering my old account ...

  • Visitor
  • Hello, so I had to make another Spotify account to see what's going on with my hacked one. I recieved an email that someone had change my email and I have never changed my email since I've been a pre...
  • kitwlz
  • Casual Listener
  • 184 Views
  • 2 replies
  • 0 likes
  • Premium
  • 184 Views
  • 2 replies
  • 0 likes

error al dar de alta la cuenta, se cobro pero no se activo

Hice el procedimiento de pago del spotify familiar, me marco error el cargo de tarjeta lo intente dls veces y fallo, minutos despues me llega el correo de mi banco avisando que se ralizo el cargo y no tengo Acceso a la cuenta que contrate sigo con la...

  • Casual Listener
  • Hice el procedimiento de pago del spotify familiar, me marco error el cargo de tarjeta lo intente dls veces y fallo, minutos despues me llega el correo de mi banco avisando que se ralizo el cargo y n...
  • martinsanc1234
  • Newbie
  • 608 Views
  • 9 replies
  • 1 likes
  • Account
    Subscription
  • 608 Views
  • 9 replies
  • 1 likes

Solved!! Account Hacked/Stolen?

Hi, I tried to log in to my account today and all i get is an errormessage about wrong username/password When i try to reset the password using the username I get an error telling me no account is linked to that username, and when i try to use my ema...

  • Casual Listener
  • Hi, I tried to log in to my account today and all i get is an errormessage about wrong username/password   When i try to reset the password using the username I get an error telling me no ac...
  • user-removed
  • Not applicable
  • 799 Views
  • 8 replies
  • 0 likes
  • 799 Views
  • 8 replies
  • 0 likes

Connected my non-facebook account to my facebook, and now my original facebook account won't work

My original spotify account was connected to only my facebook account. then i made another oen using my email, and when i connected that account to my facebook account, the profile that was originally connected to my facebook just disappeared. It's j...

  • Newbie
  • My original spotify account was connected to only my facebook account. then i made another oen using my email, and when i connected that account to my facebook account, the profile that was...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Solved!! cannot access premium account, still being charged

Hello,I am writing this on behalf of my mother, who has a premium Spotify account. She just got a new cell phone, and so she downloaded the app and tried logging in, but realized she forgot entirely which email and password combination she used. When...

  • Newbie
  • Hello, I am writing this on behalf of my mother, who has a premium Spotify account. She just got a new cell phone, and so she downloaded the app and tried logging in, but realized she forgot entirel...
  • Nickolay
  • Composer
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Can't find where the people I follow are

I am using Spotify on my computer and am unable to find where the people I follow are. I want to reach my sister's playlists

  • Newbie
  • I am using Spotify on my computer and am unable to find where the people I follow are. I want to reach my sister's playlists
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Student Discount is not working

Hi I signed up to Spotify paying 11.99 a month but then cancelled my subscription to then sign up as a student dicount. I was approved by the student SHEERID section. When I put in my cc and chose that option an error message comes up with you have a...

  • Newbie
  • Hi I signed up to Spotify paying 11.99 a month but then cancelled my subscription to then sign up as a student dicount. I was approved by the student SHEERID section.  When I put in my cc and ch...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes