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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9317 Views
  • 3 replies
  • 9 likes
  • Security
  • 9317 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484632 Views
  • 979 replies
  • 111 likes
  • Account
  • 484632 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211619 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211619 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121315 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121315 Views
  • 72 replies
  • 12 likes

Someone hacked into my account

Hello, I was listening to music this afternoon when suddenly my phone kept saying that I was listening on a device called "Robby" which I do not own, and some music that wasn't my own started to play. I immediately knew that someone was using my acco...

  • Newbie
  • Hello,   I was listening to music this afternoon when suddenly my phone kept saying that I was listening on a device called "Robby" which I do not own, and some music that wasn't my own starte...
  • Jacob
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not in Singapore

When I login, it says the country does not match correctly. Currently, I am visiting another country, yet when I try to update my location, all it lets me select is Singapore. What can I do? But I know I stopped at Singapore though.

  • Casual Listener
  • When I login, it says the country does not match correctly. Currently, I am visiting another country, yet when I try to update my location, all it lets me select is Singapore. What can I do?   ...
  • derpypie_
  • Casual Listener
  • 442 Views
  • 2 replies
  • 0 likes
  • Login
  • 442 Views
  • 2 replies
  • 0 likes

Todos da família foram retirados e não podem voltar!

No meu grupo familia foram retirados todos que estavam e só ficou o principal e quando tentam voltar diz que nao pode confirmar endereço. E agora?

  • Newbie
  • No meu grupo familia foram retirados todos que estavam e só ficou o principal e quando tentam voltar diz que nao pode confirmar endereço. E agora?
  • 127 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 127 Views
  • 0 replies
  • 0 likes

Unable to sign up

I've recently subscribed to Spotify for family and have invited my daughter to join. However, when she tries to sign up with her email, she gets an eternal spinner and it looks like the sign up doesn't succeed. This happens on a Mac, both Safari and ...

  • Casual Listener
  • I've recently subscribed to Spotify for family and have invited my daughter to join. However, when she tries to sign up with her email, she gets an eternal spinner and it looks like the sign up&...
  • plinden2015
  • Casual Listener
  • 602 Views
  • 3 replies
  • 0 likes
  • Account
  • 602 Views
  • 3 replies
  • 0 likes

😡😡😡😡😡

Me cancelaron mi cuenta y me gustaría saber porque,

  • Newbie
  • Me cancelaron mi cuenta y me gustaría saber porque,
  • kynesthetic
  • Gig Goer
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Error Code 101, Firewall, "Offline"

For the last few days logging in to spotify on my computer it's said that I'm offline and won't let me play music, despite there being a very strong internet connection. I tried logging out and logging back in today but now it won't let me log in, sa...

  • Newbie
  • For the last few days logging in to spotify on my computer it's said that I'm offline and won't let me play music, despite there being a very strong internet connection. I tried logging out and loggi...
  • 385 Views
  • 0 replies
  • 0 likes
  • Login
  • 385 Views
  • 0 replies
  • 0 likes

App log in on samsung galaxy s6

Hey guy,I just downloaded the app and it won't let me log in with username or email address. I tried resetting password and everything. I used help steps, nothing works. I can log in on computer but not my app. Its annoying and I can't figure out why...

  • Newbie
  • Hey guy, I just downloaded the app and it won't let me log in with username or email address. I tried resetting password and everything. I used help steps, nothing works. I can log in on computer ...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Payment pending for days?

I signed up for the student account and it let me through.... but it says "oops" and that nothing is going through. I checked my bank account and it said Spotify did take the money but that its been pending, but by the vendor ie spotify. Its said tha...

  • Casual Listener
  • I signed up for the student account and it let me through.... but it says "oops" and that nothing is going through. I checked my bank account and it said Spotify did take the money but that its been ...
  • mollylynch
  • Casual Listener
  • 412 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution My premium wont kick in even though I payed!

A week ago Spotify tried to draw money from my account but failed, I had blocked internet purchases... But I updates the info and august 12 Spotify got their money as I can see on my bank account, everyting went smoooth, but then, yesterday the 14th,...

  • Newbie
  • A week ago Spotify tried to draw money from my account but failed, I had blocked internet purchases... But I updates the info and august 12 Spotify got their money as I can see on my bank account, ev...
  • FabianS_Bogota
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify muy mal servicio

Porque pide q mis familiares comprueben cuenta y cuando lo hacen dice q no coincide con la mía, y nos lo cancelan la verdad muy mal al hacer esto . Ojalá me ayuden

  • Newbie
  • Porque pide q mis familiares comprueben cuenta y cuando lo hacen dice q no coincide con la mía, y nos lo cancelan la verdad muy mal al hacer esto . Ojalá me ayuden
  • FabianS_Bogota
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't enter email

I'm trying to link my Spotify account with the Headspace app but it says I need an email linked to my account. Since my Spotify account is linked to facebook, I have to edit my facebook account in order to get the email to show up in my Spotify accou...

  • Newbie
  • I'm trying to link my Spotify account with the Headspace app but it says I need an email linked to my account. Since my Spotify account is linked to facebook, I have to edit my facebook account in or...
  • FabianS_Bogota
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops at the beginning of the song

When I am listening to spotify, some songs all of a sudden stop playing at either 6 or 12 seconds into the song. It is VERY annoying because I always have to skip the song and I can't enjoy the entire song. I would be in the middle of listening to th...

  • Newbie
  • When I am listening to spotify, some songs all of a sudden stop playing at either 6 or 12 seconds into the song. It is VERY annoying because I always have to skip the song and I can't enjoy the entir...
  • FabianS_Bogota
  • Roadie
  • 1226 Views
  • 1 replies
  • 1 likes
  • Account
  • 1226 Views
  • 1 replies
  • 1 likes

Superuser Contribution Change Email Issue

I changed my facebook email, but my spotufy email is the same. I want to change my spotify email, but when I try, spotify redirects me to me facebook settings, but I've already changed my facebook email.What can i do?

  • Newbie
  • I changed my facebook email, but my spotufy email is the same. I want to change my spotify email, but when I try, spotify redirects me to me facebook settings, but I've already changed my facebook em...
  • FabianS_Bogota
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Help! My playlists have all been deleted.

Hi There,I logged in, and for some reason my account was downgraded to normal, I'm normally on Premium, and that's what I pay for. So when I logged in, I went and upgraded again, thinking maybe my billing details were wrong? When I re-upgraded all my...

  • Visitor
  • Hi There, I logged in, and for some reason my account was downgraded to normal, I'm normally on Premium, and that's what I pay for.   So when I logged in, I went and upgraded again, thinkin...
  • Nikibrinkerhoff
  • Newbie
  • 16242 Views
  • 91 replies
  • 5 likes
  • 16242 Views
  • 91 replies
  • 5 likes

Superuser Contribution deleted account

Hello, how i can to recover nickname of my deleted acc?unfortunately i forgot to recover it in seven days(now when i want to sign up with my old nicnameit says that my uacc is unavailable please help

  • Casual Listener
  • Hello,   how i can to recover nickname of my deleted acc? unfortunately i forgot to recover it in seven days( now when i want to sign up with my old nicname it says that my uacc is unavaila...
  • ganinstalin
  • Casual Listener
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

Someone always on my account

I don't know who is using my account and it did not work when I used the sign out everywhere button

  • Casual Listener
  • I don't know who is using my account and it did not work when I used the sign out everywhere button
  • okilim
  • Newbie
  • 403 Views
  • 4 replies
  • 0 likes
  • 403 Views
  • 4 replies
  • 0 likes

Superuser Contribution I'm new - Spotify says my playlists will expire in 2 days. How do I prevent that?

Hi I'm pretty new to spotify (I'm not premium). I've created a few playlists and want to start making more. However I see a note that the couple playlists I've made will expire in 2 days. I think they've been active for about 2 weeks. Is there a way ...

  • Casual Listener
  • Hi I'm pretty new to spotify (I'm not premium).  I've created a few playlists and want to start making more.  However I see a note that the couple playlists I've made will expire in 2 days....
  • JefferyStraker
  • Casual Listener
  • 2028 Views
  • 2 replies
  • 0 likes
  • 2028 Views
  • 2 replies
  • 0 likes