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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8781 Views
  • 1 replies
  • 9 likes
  • Security
  • 8781 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478703 Views
  • 979 replies
  • 111 likes
  • Account
  • 478703 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210048 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210048 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120202 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120202 Views
  • 72 replies
  • 12 likes

Solved!! Adding existing member to premium

Trying to link up to family premium. Keep getting message "oops there is a problem". What the heck!

  • Casual Listener
  • Trying to link up to family premium.  Keep getting message "oops there is a problem".  What the heck!
  • Bittencourt
  • Spotify Star
  • 674 Views
  • 6 replies
  • 0 likes
  • Premium
  • 674 Views
  • 6 replies
  • 0 likes

Get rid of premium

I dont want premium how do i get rid of it

  • Newbie
  • I dont want premium how do i get rid of it
  • Saulute123
  • Newbie
  • 327 Views
  • 2 replies
  • 0 likes
  • Premium
  • 327 Views
  • 2 replies
  • 0 likes

Superuser Contribution Just created my account and I cant change the settings

Hey guys, I'm using the family Spotify and setting an account up for my mum. I've set the account up however, the account is locked to US, everytime I change it to UK it says 'We're sorry, that email is taken' How do I fix this? Thanks

  • Newbie
  • Hey guys, I'm using the family Spotify and setting an account up for my mum. I've set the account up however, the account is locked to US, everytime I change it to UK it says 'We're sorry, that email...
  • Alfredo
  • Roadie
  • 421 Views
  • 6 replies
  • 0 likes
  • Account
  • 421 Views
  • 6 replies
  • 0 likes

Solved!! Ooops ! an error has occured. Try again later

Hello, I have a problem.When i want edit information in my account, i have an error « Ooops ! an error has occured. Try again later » that appears.I can’t add people to my family account.What can i do ?

  • Newbie
  • Hello, I have a problem. When i want edit information in my account, i have an error « Ooops ! an error has occured. Try again later » that appears. I can’t add people to my family...
  • renatoa78
  • Casual Listener
  • 458 Views
  • 2 replies
  • 0 likes
  • Account
  • 458 Views
  • 2 replies
  • 0 likes

Problem adding family member for Family Premium Account

I have a problem adding a family member.An error message kept popping out (see attachment). Please help.

  • Newbie
  • I have a problem adding a family member. An error message kept popping out (see attachment).   Please help.
  • FitoMedina12
  • Newbie
  • 594 Views
  • 7 replies
  • 0 likes
  • Premium
  • 594 Views
  • 7 replies
  • 0 likes

Charged full price not special offer price for premium

After the 1 week free trial period I got an offer for 3 months at 0.99. However, I was charged 12.99 per month through itunes. Am I now subscribed twice through the same account and how do I get the $12.99 back?

  • Newbie
  • After the 1 week free trial period I got an offer for 3 months at 0.99. However, I was charged 12.99 per month through itunes. Am I now subscribed twice through the same account and how do I get...
  • enricoleo
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 286 Views
  • 2 replies
  • 0 likes

desconto de estudante e cobrança duplicada

Eu já tenho conta no spotify e solicitei o o pedido de desconto de estudante e coloquei o mesmo cartão , mas me foi cobrado 2 x o valor de R$10,00 no cartão no, um por essa operação que nem foi confirmada ainda, ao fim apareceu uma mensagem falando q...

  • Newbie
  • Eu já tenho conta no spotify e solicitei o o pedido de desconto de estudante e coloquei o mesmo cartão , mas me foi cobrado 2 x o valor de R$10,00 no cartão no, um por essa operação qu...
  • Mendesvictor6
  • Newbie
  • 291 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 291 Views
  • 1 replies
  • 1 likes

Spotify company ??

Hi!Is there a Spotify Company account?We have 4 different clothingshop's and need a spotify account that can be used for all the shop's. We need it to be possible too play different music at the same time so that each shop can turn off or change song...

  • Newbie
  • Hi! Is there a Spotify Company account? We have 4 different clothingshop's and need a spotify account that can be used  for all the shop's. We need it to be possible too play different music a...
  • iamandyhill
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Accedere

Ciao, non riesco ad accedere e se mi iscrivo dice che esisto già. Era già successo mesi fa. Inoltre, ho letto 3 mesi a 0,99 il premium poi a 9,90 al mese, ma se lancio spotify (senza poter entrare) mi propone 3 mesi a 9,90 e non a 0,99 come pubblicit...

  • Casual Listener
  • Ciao, non riesco ad accedere e se mi iscrivo dice che esisto già. Era già successo mesi fa. Inoltre, ho letto 3 mesi a 0,99 il premium poi a 9,90 al mese, ma se lancio spotify (senza poter entrare) m...
  • jasminejohns95
  • Newbie
  • 365 Views
  • 3 replies
  • 0 likes
  • Login
  • 365 Views
  • 3 replies
  • 0 likes

No puedo pagar Spotify premium

Hola, llevo dos días intentando pagar con Paypal para conseguir la suscripcion premium a 0.99€ por 3 meses como indica la oferta. Todo funciona correcto hasta que se va a realizar el pago, que me devuelve a la página de actualizar la suscripción (vol...

  • Casual Listener
  • Hola,   llevo dos días intentando pagar con Paypal para conseguir la suscripcion premium a 0.99€ por 3 meses como indica la oferta. Todo funciona correcto hasta que se va a realizar el pago, q...
  • alejandrogide
  • Casual Listener
  • 535 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
  • 535 Views
  • 5 replies
  • 0 likes

How do I remove a device?

I've earlier logged into a computer which is not mine, and it is often played music from my account from there. There is no way for me to reach these people. Is there any way to delete that device?

  • Newbie
  • I've earlier logged into a computer which is not mine, and it is often played music from my account from there. There is no way for me to reach these people. Is there any way to delete that device?
  • carlfeltham
  • Casual Listener
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Can't log in

I haven't used my main Spotify account for a long time and I have forgotten the password. Whenever I try to reset it, I never seem to receive the resetting email. I have checked which email addresses I've blocked, but none of them belong to Spotify. ...

  • Visitor
  • I haven't used my main Spotify account for a long time and I have forgotten the password. Whenever I try to reset it, I never seem to receive the resetting email. I have checked which email addresses...
  • Maxim
  • Spotify Star
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

Hi finally suscribed to premium but not getting high quality streaming Windows 7

Hi i finally suscribed to premium and my user panel shows i am premium, but am not able to switch my streaming quality to high. I have tried relogging, re-installing. OS > Windows 7username: herecticx time date: 6:35 EST 21/06/2017

  • Casual Listener
  • Hi i finally suscribed to premium and my user panel shows i am premium, but am not able to switch my streaming quality to high.   I have tried relogging, re-installing.   OS > W...
  • herecticx
  • Casual Listener
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Playstation

I'm trying to sign into my Spotify account on my PS4 but, it tells me that I can't because that account is already linked to another PlayStation, even though I haven't (or can't remember) signing into a separate one. Is there any I can sign out of th...

  • Newbie
  • I'm trying to sign into my Spotify account on my PS4 but, it tells me that I can't because that account is already linked to another PlayStation, even though I haven't (or can't remember) signing int...
  • kejt_
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

German ad in Finnish spotify

Hi! There is an advertisement in German even though I'm listening Spotify in Finland and my app is otherwise in Finnish. The ad insists that I can buy Premium for 3 months and pay only 0,99€. Is this official Spotify ad and why is it in German? Why i...

  • Newbie
  • Hi!   There is an advertisement in German even though I'm listening Spotify in Finland and my app is otherwise in Finnish. The ad insists that I can buy Premium for 3 months and pay only 0,99€...
  • r3d4cted
  • Casual Listener
  • 253 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 253 Views
  • 1 replies
  • 0 likes

Log in

Hello,I can't log in. My password doesn t work (and it's the right password!) ?? can u help me please.

  • Casual Listener
  • Hello, I can't log in. My password doesn t work (and it's the right password!) ?? can u help me please.
  • kejt_
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Login
  • 202 Views
  • 1 replies
  • 0 likes

Adding Spotify to another computer

I use Spotify on my home computer and would like to use it on my laptop. But I couldn't find how to import my playlist and pair my account, even though I connected successfully.

  • Casual Listener
  • I use Spotify on my home computer and would like to use it on my laptop. But I couldn't find how to import my playlist and pair my account, even though I connected successfully.  
  • agatubabe
  • Casual Listener
  • 327 Views
  • 2 replies
  • 0 likes
  • Account
  • 327 Views
  • 2 replies
  • 0 likes

Changing family plan members. Says opps there was a problem

Hello all I am trying to remove a member from my family plan but when I click on the button to view the members it says "opps there was a problem please try again" nothing will work and I need to take someone off of my plan. Thank you

  • Newbie
  • Hello all I am trying to remove a member from my family plan but when I click on the button to view the members it says "opps there was a problem please try again" nothing will work and I need to tak...
  • manimecker30
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Payment issue

Himy partner and I both have free Spotify accounts. This week our account shows that we've been charged a Spotify monthly fee. We suspect one of our children has used our credit card to sign up for premium without our authorisation (although they all...

  • Newbie
  • Hi my partner and I both have free Spotify accounts. This week our account shows that we've been charged a Spotify monthly fee. We suspect one of our children has used our credit card to sign up for...
  • alicia1970mckoy
  • Newbie
  • 242 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 242 Views
  • 2 replies
  • 0 likes