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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9409 Views
  • 3 replies
  • 9 likes
  • Security
  • 9409 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485510 Views
  • 979 replies
  • 111 likes
  • Account
  • 485510 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211839 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211839 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121521 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121521 Views
  • 72 replies
  • 12 likes

Family Premium - still can't play music at the same time

Hello we've upgraded to Family Premium. We have invited all family members, but still we can't play music at the same time. What have we not done wright?

  • Casual Listener
  • Hello 🙂 we've upgraded to Family Premium. We have invited all family members, but still we can't play music at the same time. What have we not done wright?
  • Stateofgrace
  • Music Fan
  • 627 Views
  • 5 replies
  • 0 likes
  • Account
  • 627 Views
  • 5 replies
  • 0 likes

Cobrança em Duplicidade na Troca de Premium para o plano Familia

Olá!Este Mês foi cobrado a assinatura Premium e também a familiar na fatura do meu cartão, pois realizei a alteração do plano. Entendo que uma substitua a outra, logo preciso que o valor seja devolvido. Como devo proceder?

  • Newbie
  • Olá! Este Mês foi cobrado a assinatura Premium e também a familiar na fatura do meu cartão, pois realizei a alteração do plano.   Entendo que uma substitua a outra, logo preciso que o valor s...
  • Bittencourt
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! I have a Premium account but Spotify says I need to upgrade

Why my Spotify premium account has been removed? Because I had premium before and today an add asked me to upgrade to premium.

  • Casual Listener
  • Why my Spotify premium account has been removed? Because I had premium before and today an add asked me to upgrade to premium.
  • Bittencourt
  • Spotify Star
  • 409 Views
  • 3 replies
  • 0 likes
  • 409 Views
  • 3 replies
  • 0 likes

Unable to log in to Spotify account on new iphone

I cannot log in to my Spotify app on my new iphone7, and they keep telling me I have already created an account with my email when I tried logging in (OBVIOUSLY). This is annoying me very badly and I want my music. Have already tried logging out of a...

  • Newbie
  • I cannot log in to my Spotify app on my new iphone7, and they keep telling me I have already created an account with my email when I tried logging in (OBVIOUSLY). This is annoying me very badly and I...
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Update to Premium

I have a new Visa card so i'm trying to update the info on Spotify so they can take the money from my account again. When i have filled in all the info there comes a warning like: u have to write which month your card expires.I did!! 02 for february ...

  • Visitor
  • I have a new Visa card so i'm trying to update the info on Spotify so they can take the money from my account again. When i have filled in all the info there comes a warning like: u have to write whi...
  • Day82016
  • Newbie
  • 150 Views
  • 1 replies
  • 0 likes
  • Premium
  • 150 Views
  • 1 replies
  • 0 likes

Another lock out.

Just thought I'd ask for some help. I've recently moved to Singapore from Australia and in the midst of my move changing credit cards, etc I let my premium subscription slide and are now locked out (due to the 14 day limit I was unaware of). I really...

  • Casual Listener
  • Just thought I'd ask for some help. I've recently moved to Singapore from Australia and in the midst of my move changing credit cards, etc I let my premium subscription slide and are now locked out (...
  • Maxim
  • Spotify Star
  • 293 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 293 Views
  • 3 replies
  • 0 likes

Problemas com premium

Olá, tenho o plano familia, mas quando a pessoa pra quem eu envio o link com código tenta entrar, fala que deu erro, tentei resolver sozinho, mas não consigo, alguém sabe como resolver isso? (ja tentei reenviar pra mudar o codigo, mas mesmo mudando o...

  • Newbie
  • Olá, tenho o plano familia, mas quando a pessoa pra quem eu envio o link com código tenta entrar, fala que deu erro, tentei resolver sozinho, mas não consigo, alguém sabe como resolver isso? (ja tent...
  • Bittencourt
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App wont go premium

I was given a free spotify premium account as part of a.package deal with spark. However, despite following the prompts correct asfar as I can tell, app refuses to go premium and only allows the free account, meaning ads and limited connectivity. Spa...

  • Newbie
  • I was given a free spotify premium account as part of a.package deal with spark. However, despite following the prompts correct asfar as I can tell, app refuses to go premium and only allows the free...
  • spiderdud3
  • Regular
  • 821 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 821 Views
  • 2 replies
  • 0 likes

Superuser Contribution Domicilio Spotify Familiar

Vivo con UNOS amigos y uno de Ellos abrio La Cuenta spotify familiarizado PARA TODOS, sin embargo de un La Hora De que spotify Hizo la verificación Paso mi Cuenta una gratis Porque No Pudo verificar Que vivamos juntos. Como puedo Arreglar Este Proble...

  • Visitor
  • Vivo con UNOS amigos y uno de Ellos abrio La Cuenta spotify familiarizado PARA TODOS, sin embargo de un La Hora De que spotify Hizo la verificación Paso mi Cuenta una gratis Porque No Pudo verificar ...
  • AndyJoel
  • Spotify Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta premium

Tengo una cuenta premium y no pude ingresar a un integrante. Me inscribí en la pagina y no aparece mi cuenta premium. Ingresé el numero de recibo y dice que no es valido.

  • Newbie
  • Tengo una cuenta premium y no pude ingresar a un integrante. Me inscribí en la pagina y no aparece mi cuenta premium. Ingresé el numero de recibo y dice que no es valido.
  • AndyJoel
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account disappeared?

My Spotify account has just disappeared. When I go to log on, all my music and followers are gone. I went to my friends account to search myself because he was following me and my account name is now just a string of letters and numbers as shown in p...

  • Newbie
  • My Spotify account has just disappeared. When I go to log on, all my music and followers are gone. I went to my friends account to search myself because he was following me and my account name is now...
  • AndyJoel
  • Spotify Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify is charging an extra 19.99 in my rogers account

I have 3 phones using spotify for free from rogers but i get charged 19.99 extra every month ,Rogers says they can not fix it ,I can not find a way to contact spotify.

  • Newbie
  • I have 3 phones using spotify for free from rogers but i get charged 19.99 extra every month ,Rogers says they can not fix it ,I can not find a way to contact spotify.
  • AndyJoel
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook login broken?

I'm trying to get my mom onto my Spotify family plan. When she tries to login it says that she must sign in with her Facebook credentials, though when she signs into Facebook it says she has no Spotify account associated with it. When I go to recover...

  • Casual Listener
  • I'm trying to get my mom onto my Spotify family plan. When she tries to login it says that she must sign in with her Facebook credentials, though when she signs into Facebook it says she has no Spoti...
  • AndyJoel
  • Spotify Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Unlimited
  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice per month

i've been charged $32 then later on an extra $10. why?

  • Newbie
  • i've been charged $32 then later on an extra $10. why?
  • AndyJoel
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution no se actualiza el pago de premium

pague atrasada la tarjeta y no se me actualiza el pago, no puedo volver a tener premium y ya esta pago.-

  • Newbie
  • pague atrasada la tarjeta y no se me actualiza el pago, no puedo volver a tener premium y ya esta pago.-
  • AndyJoel
  • Spotify Legend
  • 1676 Views
  • 1 replies
  • 0 likes
  • 1676 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username mistake on Spotify premium subscription

I messed up on my username but it is subscribed and I started the 30 day trial, but, I know my current username- my username. Now, it won't let me cancel the other subscription because it's not even mine. SOS

  • Newbie
  • I messed up on my username but it is subscribed and I started the 30 day trial, but, I know my current username- my username. Now, it won't let me cancel the other subscription because it's not even ...
  • AndyJoel
  • Spotify Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trial period ended way to early?

So I signed up for the 30 day trial period on the 6th of February and it's not suppost to end until the 7th of March and today's the 13th of February.Im wondering where I can make a complaint at?

  • Newbie
  • So I signed up for the 30 day trial period on the 6th of February and it's not suppost to end until the 7th of March and today's the 13th of February.Im wondering where I can make a complaint at?
  • AndyJoel
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alternative way to login with FB account

I have an account created with Facebook and I like to have it this way.However at work FB is blocked and I can't login. Is there another way to log in without having to create a new account?

  • Newbie
  • I have an account created with Facebook and I like to have it this way. However at work FB is blocked and I can't login. Is there another way to log in without having to create a new account?
  • AndyJoel
  • Spotify Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelling Premium When You Signed Up With Facebook

Hi there, I'm trying to cancel my Premium account, but it won't let me because I signed up with Facebook? You need to confirm with your password to be able to cancel, but having signed up with Facebook, I didn't create a password, so I'm not sure wha...

  • Newbie
  • Hi there,   I'm trying to cancel my Premium account, but it won't let me because I signed up with Facebook? You need to confirm with your password to be able to cancel, but having signed up wi...
  • AndyJoel
  • Spotify Legend
  • 3734 Views
  • 1 replies
  • 0 likes
  • 3734 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lost my Premium for Family subscription after verifying Postal Code

I'm not sure how Spotify determines or validates the address for Premium for Family subscriptions, but after being prompted to verify my "Zipcode" (Postal Code for Canada) I was still reverted back to a Free account. I live at the same address as the...

  • Newbie
  • I'm not sure how Spotify determines or validates the address for Premium for Family subscriptions, but after being prompted to verify my "Zipcode" (Postal Code for Canada) I was still reverted back t...
  • AndyJoel
  • Spotify Legend
  • 818 Views
  • 1 replies
  • 0 likes
  • 818 Views
  • 1 replies
  • 0 likes