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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484376 Views
  • 979 replies
  • 111 likes
  • Account
  • 484376 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211589 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211589 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121267 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121267 Views
  • 72 replies
  • 12 likes

I'm in a different country than my payment details.

I live in Mexico but my billing info is in the US, I just upgraded to family premium but I can't add anyone because it says the accounts must be in the same country (we all are in Mexico currently). Help please.

  • Newbie
  • I live in Mexico but my billing info is in the US, I just upgraded to family premium but I can't add anyone because it says the accounts must be in the same country (we all are in Mexico currently). ...
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Recupero dati account

Buongiorno, ho un account premium ma non ricordo i dati di accesso. Come faccio a recuperare tutto? Help me! !

  • Casual Listener
  • Buongiorno, ho un account premium ma non ricordo i dati di accesso. Come faccio a recuperare tutto? Help me! !
  • 671 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 671 Views
  • 0 replies
  • 0 likes

Separating from family plan

If I do a family plan, and my son wants to leave and start his own plan someday, can he keep his music?

  • Newbie
  • If I do a family plan, and my son wants to leave and start his own plan someday, can he keep his music?
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 199 Views
  • 1 replies
  • 0 likes

Overcharged

Hello,I was overcharged for the month of December. I'm supposed to be on the studdent disscount deal where it's only $4.99/month and I got charged $9.99 randomly. Is there anyway I can get that money back? Because frankly, I'm a poor college student....

  • Visitor
  • Hello, I was overcharged for the month of December. I'm supposed to be on the studdent disscount deal where it's only $4.99/month and I got charged $9.99 randomly. Is there anyway I can get that mon...
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Spotify not allowing me to do promotions

I recently made an account on spotify and I wanted to do the offer of the three months for $.99 but when I tried to do that, it said that I had already accepted an offer like this which is impossible since I just made the account. What should I do?

  • Casual Listener
  • I recently made an account on spotify and I wanted to do the offer of the three months for $.99 but when I tried to do that, it said that I had already accepted an offer like this which is impossible...
  • Maxim
  • Spotify Star
  • 344 Views
  • 3 replies
  • 0 likes
  • 344 Views
  • 3 replies
  • 0 likes

Can not log out of my Account on www.spotify.com/de/ in Firefox

Currently I am fighting with the Problem, that it is impossible for me to log out of my account in my Firefox webbrowser.I'm clicking on my username, click on log out and nothing happens, but a little sitereload.

  • Casual Listener
  • Currently I am fighting with the Problem, that it is impossible for me to log out of my account in my Firefox webbrowser. I'm clicking on my username,  click on log out and nothing happens, but...
  • 184 Views
  • 0 replies
  • 0 likes
  • Login
  • 184 Views
  • 0 replies
  • 0 likes

Solved!! Mi suscripción se canceló antes de los tres meses que pague

Me suscribí a Spotify con la promoción de 3 meses por nueve pesos y cancele la suscripción para que al final de los tres meses no se me siguiera cobrando cada mes, pero pasaron 5 días y la suscripción se canceló y me dice que estoy en Spotify free

  • Casual Listener
  • Me suscribí a Spotify con la promoción de 3 meses por nueve pesos y cancele la suscripción para que al final de los tres meses no se me siguiera cobrando cada mes, pero pasaron 5 días y la suscripció...
  • manimecker30
  • Roadie
  • 1850 Views
  • 3 replies
  • 0 likes
  • 1850 Views
  • 3 replies
  • 0 likes

Account Payment Charge Issue!

Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED this fixed ASAP!!!!!!!

  • Newbie
  • Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED ...
  • user-removed
  • Not applicable
  • 1185 Views
  • 3 replies
  • 1 likes
  • Linux
    Mac
    Web Player
    Windows
  • 1185 Views
  • 3 replies
  • 1 likes

Conta premium no email errado.

Efetuei assinatura da versão premium, porém ativou em uma conta com email fake . Não tenho a senha do email , nem a senha do spotify. Não estou conseguindo cancelar a assinatura, pois pede senha. Tenho os dados do pagamento (pin). Tem alguma forma de...

  • Newbie
  • Efetuei assinatura da versão premium, porém ativou em uma conta com email fake . Não tenho a senha do email , nem a senha do spotify. Não estou conseguindo cancelar a assinatura, pois pede senha. Ten...
  • 1000 Views
  • 0 replies
  • 2 likes
  • 1000 Views
  • 0 replies
  • 2 likes

Paying Subscribtion using phone credit (Im3 & Three) (Indonesia)

Hello I was wondering is the subscribtion channel via phone credit is no longer valid? I checked this afternoon and the option is still there but after a few hours it's suddenly no longer an option (Just the ATM & Credit Card option available)

  • Newbie
  • Hello I was wondering is the subscribtion channel via phone credit is no longer valid? I checked this afternoon and the option is still there but after a few hours it's suddenly no longer an option (...
  • sarsunday
  • Newbie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Lost all songs!

I am about to go on holiday in about 2 hours. I logged out of my account and back in to see if this would sync my songs to another phone. I have logged back in and BAM, all my playlist never existed. I have tried every account and password and its st...

  • Newbie
  • I am about to go on holiday in about 2 hours. I logged out of my account and back in to see if this would sync my songs to another phone. I have logged back in and BAM, all my playlist never existed....
  • 131 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 131 Views
  • 0 replies
  • 0 likes

"No support to make subscription"

When I try and upgrade to a family subscription I get the attached message. It's quite irritating, so does anyone know how to upgrade successfully? Thanks

  • Casual Listener
  • When I try and upgrade to a family subscription I get the attached message. It's quite irritating, so does anyone know how to upgrade successfully? Thanks
  • rosse1
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

CAN'T PURCHASE GIFT CARD

I'm trying to purchase a gift card but everytime I try an enter a date in the "choose a delivery date" section it tells me it is an invalid format or please enter a valid date. Any suggestions?

  • Casual Listener
  • I'm trying to purchase a gift card but everytime I try an enter a date in the "choose a delivery date" section it tells me it is an invalid format or please enter a valid date.  Any suggestions?
  • Sheens
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Superuser Contribution [All Platforms]Starred playlist is acting really strange

First off sorry if this isn't in the correct subform, I just clicked on the one that seemed most realevant. Anyways, like the title says, the starded playlist is acting really strange. I first noticed the problem when knew songs weren't apearing on i...

  • Casual Listener
  • First off sorry if this isn't in the correct subform, I just clicked on the one that seemed most realevant. Anyways, like the title says, the starded playlist is acting really strange. I first notice...
  • TotalLegitREMIX
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • Other
  • 265 Views
  • 2 replies
  • 0 likes

Can't log in to my account

I've tried logging in to my account signing with Facebook because that's how I registered using my Facebook, but now it's not letting me log in at all. It says that my email isn't registered to any account. I have the same email and password as my Fa...

  • Newbie
  • I've tried logging in to my account signing with Facebook because that's how I registered using my Facebook, but now it's not letting me log in at all. It says that my email isn't registered to any a...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

[Other]

EU ADQUIRI O SPOTIFY PREMIUM POR 1 MES ATRAVÉS DO BOLETO BANCÁRIO, GOSTARIA DE SER INCLUÍDO NA PROMOÇÃO PREMIUM POR 3 MESES, SE UM EQUIPE DO SPOTIFY CONCEDESSE ESSE FAVOR, FICARIA MUITO GRATO, QUERO TER O PRÊMIO POR MAIS 2 MESES.

  • Newbie
  • EU ADQUIRI O SPOTIFY PREMIUM POR 1 MES ATRAVÉS DO BOLETO BANCÁRIO, GOSTARIA DE SER INCLUÍDO NA PROMOÇÃO PREMIUM POR 3 MESES, SE UM EQUIPE DO SPOTIFY CONCEDESSE ESSE FAVOR, FICARIA MUITO GRATO, QUERO ...
  • Bittencourt
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Other
  • 171 Views
  • 1 replies
  • 0 likes

Gifted Premium To Someone

I gifted Premium Subscription to someone, but don't know if it went through, just kept spinning. Nothing in receipts, how do I know if it went through?

  • Casual Listener
  • I gifted Premium Subscription to someone, but don't know if it went through, just kept spinning. Nothing in receipts, how do I know if it went through?
  • Bittencourt
  • Spotify Star
  • 390 Views
  • 2 replies
  • 0 likes
  • 390 Views
  • 2 replies
  • 0 likes

Family subscription - children temporarily at Uni

I am considering taking out family subscription for 4 adults at one main address, however 2 of them are away at Uni during term term, is this the most economical premium subscription?

  • Casual Listener
  • I am considering taking out family subscription for 4 adults at one main address, however 2 of them are away at Uni during term term, is this the most economical premium  subscription?
  • ozkfid
  • Casual Listener
  • 370 Views
  • 4 replies
  • 0 likes
  • 370 Views
  • 4 replies
  • 0 likes

Spotify Premium Charges on Bank Account

Hi, What does the Spotify Premium charge appear as in one's bank transaction list?

  • Newbie
  • Hi,   What does the Spotify Premium charge appear as in one's bank transaction list?  
  • 196 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 196 Views
  • 0 replies
  • 0 likes

Why smart prepaid not access in spotify premium? Help me!

I'm using smart prepaid but it's not access to the spotify premium. I've created a new account. Before I'm not using spotify. My 7days free account was ended. Now, I using premium but my smart prepaid it's not access in spotify. HELP ME PLEASE!

  • Newbie
  • I'm using smart prepaid but it's not access to the spotify premium. I've created a new account. Before I'm not using spotify. My 7days free account was ended. Now, I using premium but my smart prepai...
  • 307 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 307 Views
  • 0 replies
  • 0 likes