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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9395 Views
  • 3 replies
  • 9 likes
  • Security
  • 9395 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485409 Views
  • 979 replies
  • 111 likes
  • Account
  • 485409 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211819 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211819 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121509 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121509 Views
  • 72 replies
  • 12 likes

Solved!! Discovery Playlist did not update for me

Discovery Playlist did not update for me. Is there any reason specifically why this would happen? I have Spotify premium and use it on my Chromebook, Desktop(Windows), and Android phone. Thanks for any help in advance! ^_^

  • Casual Listener
  • Discovery Playlist did not update for me. Is there any reason specifically why this would happen?   I have Spotify premium and use it on my Chromebook, Desktop(Windows), and Android phone.&nbs...
  • running_dreamer
  • Casual Listener
  • 239 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family Members with a different Address

Hi im looking at upgrading to premium family so my daughter can use it but she lives with her mother can i still put her on the premium family accound.Thanks

  • Newbie
  • Hi im looking at upgrading to premium family so my daughter can use it but she lives with her mother can i still put her on the premium family accound. Thanks
  • Jacob
  • Community Legend
  • 1259 Views
  • 1 replies
  • 0 likes
  • 1259 Views
  • 1 replies
  • 0 likes

No Paypal payments in Germany anymore?

Hey there,I am a German Student living in Germany. Since 12 months I enjoy the Spotify-Premium-subscription including the 50% off discount. Until now, I paid my monthly fee via paypal. Yet, I wanted to renovated my subscription (incl. 50% off discoun...

  • Newbie
  • Hey there, I am a German Student living in Germany. Since 12 months I enjoy the Spotify-Premium-subscription including the 50% off discount. Until now, I paid my monthly fee via paypal. Yet, I wante...
  • lulu1991
  • Newbie
  • 1096 Views
  • 2 replies
  • 3 likes
  • Account
    Premium
    Subscription
  • 1096 Views
  • 2 replies
  • 3 likes

Solved!! Does the limit in Your Music apply to the possibility to Save album as favorite, without download?

Hullo, I just came accross a warning that did not make much sense to me. I tried to Save new albums to my Library, but without downloading. In my mind, this action is similar to liking a post in Facebook, or marking a page as favorite in your browser...

  • Newbie
  • Hullo, I just came accross a warning that did not make much sense to me.   I tried to Save new albums to my Library, but without downloading.  In my mind, this action is similar...
  • hans-jürgen
  • Roadie
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 261 Views
  • 1 replies
  • 0 likes

Spotify general usage problem

Hello Spotiy community. Couple of days ago, my PC and mobile spotify apps died. I get error code 2 on my PC and no internet connection on my phone. I contacted my ISP(same for both phone and home net) and they said they can't do anything. A friend of...

  • Casual Listener
  • Hello Spotiy community. Couple of days ago, my PC and mobile spotify apps died. I get error code 2 on my PC and no internet connection on my phone. I contacted my ISP(same for both phone and home net...
  • KatesHere
  • Community Legend
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

can not pass at 0.99€ for 3 months

I can't pass at the special offer 0.99€ for 3 months and can not pay with paypall. problem's service?

  • Newbie
  • I can't pass at the special offer 0.99€ for 3 months and can not pay with paypall. problem's service?
  • weyrulez
  • Newbie
  • 223 Views
  • 2 replies
  • 0 likes
  • 223 Views
  • 2 replies
  • 0 likes

Solved!! Charged twise

Hi. I've been charged two times this month. It's my fault, probebly, because I think I have two accounts now. By email and facebok... Can you please help me, so I can get rid of one of the accounts?

  • Newbie
  • Hi. I've been charged two times this month. It's my fault, probebly, because I think I have two accounts now. By email and facebok... Can you please help me, so I can get rid of one of the accounts?
  • OviiiOne
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
  • 267 Views
  • 1 replies
  • 0 likes

Error 408

When I try and log in, I can not log in as an error sign comes up saying "Your country does not match the one set up in your profile. To continue use, update your profile or upgrade your Spotify account. My profile has only one option for location an...

  • Newbie
  • When I try and log in, I can not log in as an error sign comes up saying "Your country does not match the one set up in your profile.  To continue use, update your profile or upgrade your Spotif...
  • kryddersen
  • Gig Goer
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Free/ Premium/ Discount bug

For some months now, I've happily used a 1,99 USD Premium Account.It should have automatically charged the full fare on my cc.But, instead, it decided I'm a free user.Annoyed with the bug, but willing to overpass it, I have been trying to subscribe a...

  • Casual Listener
  • For some months now, I've happily used a 1,99 USD Premium Account. It should have automatically charged the full fare on my cc. But, instead, it decided I'm a free user. Annoyed with the bug, but ...
  • pedrotrenes
  • Newbie
  • 684 Views
  • 2 replies
  • 0 likes
  • 684 Views
  • 2 replies
  • 0 likes

Offers

Was misslead with the 3 month offer for 99p as this was only for individual premium members think it would be a good idea to offer this to family premium as well even if it was a bit more money as I could have had 3 months individual for 99p i have s...

  • Newbie
  • Was misslead with the 3 month offer for 99p as this was only for individual premium members think it would be a good idea to offer this to family premium as well even if it was a bit more money as I ...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Fix the Gift Card Delivery Date Input Box

Problem: the date format is YEAR-MONTH-DAY, which is backwards from every other form in existence. But, most importantly, there are no instructions as to this format--I had to search online to find it after failing on every other format I could think...

  • Newbie
  • Problem: the date format is YEAR-MONTH-DAY, which is backwards from every other form in existence.  But, most importantly, there are no instructions as to this format--I had to search online to ...
  • whiteminingequi
  • Newbie
  • 1642 Views
  • 1 replies
  • 0 likes
  • Gift Card
  • 1642 Views
  • 1 replies
  • 0 likes

Activated 7 day trial. Bought 3 months for .99 promo.

When the Trial ends, will my three months then kick in or will I be charged again?

  • Casual Listener
  • When the Trial ends, will my three months then kick in or will I be charged again?
  • jjdca
  • Casual Listener
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Spotify Premium discount not available

Why cant I get that new 3 month Premium discount? Makes no sense, you want to get new customers, I get it, but why punish your loyal customers who have been subbed for several months already? Makes me sad and honesly, Im not sure whether I want to co...

  • Newbie
  • Why cant I get that new 3 month Premium discount? Makes no sense, you want to get new customers, I get it, but why punish your loyal customers who have been subbed for several months already? Ma...
  • crematedman
  • Community Legend
  • 262 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 262 Views
  • 3 replies
  • 0 likes

Charged twice for Premium

I have been charged twice for premium on my credit card today and still am only on free! HELP!!! - Spotify Case # 06938311

  • Casual Listener
  • I have been charged twice for premium on my credit card today and still am only on free!   HELP!!! - Spotify Case # 06938311
  • Catee
  • Community Legend
  • 211 Views
  • 3 replies
  • 0 likes
  • Account
  • 211 Views
  • 3 replies
  • 0 likes

Solved!! I have one problem.

I can't login Spotify. I tried to connected with facebook but it doesn't work . When I connected with Facebook , this page was like that. What can I do? What is the problem. Please. Can you help me?

IMG_0002.PNG
  • Visitor
  • I can't login Spotify. I tried to connected with facebook but it doesn't work . When I connected with Facebook , this page was like that. What can I do? What is the problem. Please. Can you help me? ...
  • Catee
  • Community Legend
  • 281 Views
  • 3 replies
  • 0 likes
  • Login
  • 281 Views
  • 3 replies
  • 0 likes

Spotify not accepting my card

Hey, whenever I put in my payment info into Spotify for premium (regular) it comes with this message every time:"Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment m...

  • Casual Listener
  • Hey, whenever I put in my payment info into Spotify for premium (regular) it comes with this message every time: "Oops, seems your card or payment provider is having a bad day. Don't worry, no mon...
  • Braeden-jh
  • Casual Listener
  • 198 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 198 Views
  • 2 replies
  • 0 likes

cannot invite family member

I upgraded to Premium Family and cannot locate the button to invite family members residing in my household. I added names/addresses to confirm their address. I read prior posts (troubleshooting) and cancelled then renewed my subscription in hopes of...

  • Newbie
  • I upgraded to Premium Family and cannot locate the button to invite family members residing in my household.  I added names/addresses to confirm their address.  I read prior posts (troubles...
  • crematedman
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 198 Views
  • 1 replies
  • 0 likes