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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9357 Views
  • 3 replies
  • 9 likes
  • Security
  • 9357 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484969 Views
  • 979 replies
  • 111 likes
  • Account
  • 484969 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211750 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211750 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121430 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121430 Views
  • 72 replies
  • 12 likes

7 day trial

I have used the FREE 7 day trial for Spotify premium and now I am gonna get Spotify Premium. Is the price 0.99$ or since I have used that 7 day free trial I have to pay 9.99$?

  • Newbie
  • I have used the FREE 7 day trial for Spotify premium and now I am gonna get Spotify Premium. Is the price 0.99$ or since I have used that 7 day free trial I have to pay 9.99$?
  • coloyrs
  • Community Legend
  • 284 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 284 Views
  • 2 replies
  • 0 likes

Spotify wont delete my account

Hello i have been trying your contact form to delete my account for 3 weeks now i keep on getting the same email and its really getting on my nerves i just want my account deleted please, thanks

  • Visitor
  • Hello i have been trying your contact form to delete my account for 3 weeks now i keep on getting the same email and its really getting on my nerves i just want my account deleted please, thanks
  • user-removed
  • Not applicable
  • 823 Views
  • 11 replies
  • 0 likes
  • Account
  • 823 Views
  • 11 replies
  • 0 likes

Spotify Family - Different countries

Hello All,I recently moved to the USA and bought a Spotify Family upgrade. My wife created an account but I couldn't add her because my account was still a german one. I changed the payment method and was able to add her. but we recognized now that a...

  • Visitor
  • Hello All, I recently moved to the USA and bought a Spotify Family upgrade. My wife created an account but I couldn't add her because my account was still a german one. I changed the payment method ...
  • osornios
  • Spotify Star
  • 1758 Views
  • 4 replies
  • 0 likes
  • Account
  • 1758 Views
  • 4 replies
  • 0 likes

Payed for Spotify and don't have premium

So I tried to sign up for Spotify premium with the student discount and I entered all my information and it said that I couldn't be found in the system so I was like OK whatever I'll wait a little bit and see if it does anything. and of course it did...

  • Newbie
  • So I tried to sign up for Spotify premium with the student discount and I entered all my information and it said that I couldn't be found in the system so I was like OK whatever I'll wait a little bi...
  • igp252
  • Casual Listener
  • 302 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 302 Views
  • 1 replies
  • 1 likes

I'm being charged extra

Hi Spotify,I'm a college student using your student subscription (and have been for going on three years now) services for Premium. My issue is that on my bank statement over the past three (possibly more) months, I have been paying my $5 monthly fee...

  • Newbie
  • Hi Spotify, I'm a college student using your student subscription (and have been for going on three years now) services for Premium. My issue is that on my bank statement over the past three (possib...
  • KatesHere
  • Community Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 451 Views
  • 1 replies
  • 0 likes

Account Locked due to Billing Issues

Hello, I recently found out that my billing information for my Spotify Premium account was incorrect. I believe that I updated it to my new billing information, however, I receieved a dispute from my bank. At the moment, my account is locked/deactiva...

  • Casual Listener
  • Hello,   I recently found out that my billing information for my Spotify Premium account was incorrect. I believe that I updated it to my new billing information, however, I receieved a disput...
  • bellaoledan
  • Casual Listener
  • 607 Views
  • 6 replies
  • 0 likes
  • Account
  • 607 Views
  • 6 replies
  • 0 likes

Family subscription -Password

If I invite family members to my Spotify account do they need my FB password?Do they gain access to my FB account by the Spotify invitation?

  • Visitor
  • If I invite family members to my Spotify account do they need my FB password? Do they gain access to my FB account by the Spotify invitation?
  • osornios
  • Spotify Star
  • 384 Views
  • 3 replies
  • 0 likes
  • Account
  • 384 Views
  • 3 replies
  • 0 likes

Solved!! Can't log in

I am trying to open Spotify on my PlayStation3 it just keeps loading, but it doesn't open at all. When I tried to run Spotify web player and sign up with Facebook same issue faced.

  • Casual Listener
  • I am trying to open Spotify on my PlayStation3 it just keeps loading, but it doesn't open at all. When I tried to run Spotify web player and sign up with Facebook same issue faced.
  • osornios
  • Spotify Star
  • 415 Views
  • 3 replies
  • 0 likes
  • Login
  • 415 Views
  • 3 replies
  • 0 likes

Solved!! Android tablet and ipod?

Very new to Spotify, my young daughter has been nagging me to download this app. Can you please tell me if I pay for a subscription can she use it on both ipod and android tablet? Can I put restrictions on the content she listens to? Thanks

  • Newbie
  • Very new to Spotify, my young daughter has been nagging me to download this app. Can you please tell me if I pay for a subscription can she use it on both ipod and android tablet? Can I put restricti...
  • KatesHere
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 332 Views
  • 1 replies
  • 0 likes

Solved!! What happens to spotify premium when I travel between countries

Hi all, I have been using spotify free on desktop for some time now and I'm considering upgrading to premium so I can listen on my itouch as well. However, I travel between Australia and Singapore regularly. And i don't mean for just a few days. When...

  • Casual Listener
  • Hi all,   I have been using spotify free on desktop for some time now and I'm considering upgrading to premium so I can listen on my itouch as well. However, I travel between Australia and S...
  • trixieelliss
  • Newbie
  • 25106 Views
  • 9 replies
  • 0 likes
  • 25106 Views
  • 9 replies
  • 0 likes

Superuser Contribution Changing country settings

I'm stuck in the middle of having an Australian and a Swedish account, which results in not being able to invite members to my family account. I'm paying my subscription with an Australian card, and when I go into Edit profile it says Australia... Bu...

  • Newbie
  • I'm stuck in the middle of having an Australian and a Swedish account, which results in not being able to invite members to my family account.   I'm paying my subscription with an Australian c...
  • Anyk17
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two email addresses?

Hi, I think I signed up for spotify with two email addresses accidentally because I first tried to do it on my phone and then on my computer with an old email address. Now, when I try to log in on my computer it shows my account, but when I try to se...

  • Newbie
  • Hi, I think I signed up for spotify with two email addresses accidentally because  I first tried to do it on my phone and then on my computer with an old email address.  Now, when I try to ...
  • Anyk17
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: August 5, 2016 : new indie albums worth a listen

HiI have recently purchased two gramofon devices in the hope of being able to have a real multi room experience, so that I could enjoy I my Spotify music in all rooms However to my big disappointment it turns out that Spotify doesn't support this for...

  • Newbie
  • Hi I have recently purchased two gramofon devices in the hope of being able to have a real multi room experience, so that I could enjoy I my Spotify music in all rooms 😎 However to my big disappoin...
  • Anyk17
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is my Premium

I paid premium for 3 months and after the 2nd, the premium is gone, what's going on. Please check account cold_steel13 please, thanks!

  • Newbie
  • I paid premium for 3 months and after the 2nd, the premium is gone, what's going on. Please check account cold_steel13 please, thanks!
  • Anyk17
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fail to Purchase Multiple Premium Gift e-Cards

I'm trying to purchase several gift e-cards. The first one was successful but the subsequent ones have been failing. The message that I was given is, "Payment was declined. You may need to check that your card is enabled for international e-commerce....

  • Newbie
  • I'm trying to purchase several gift e-cards. The first one was successful but the subsequent ones have been failing. The message that I was given is, "Payment was declined. You may need to check that...
  • Anyk17
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Premium
  • 223 Views
  • 1 replies
  • 0 likes

Have 2 accounts using same username

Hi ive got 2 accounts a free and a premium, both running off the same login username, but using different passwords. however using a different login when i connect to the website. please can the adds2k5 free spotify account be deleted leaving the acc...

  • Regular
  • Hi ive got 2 accounts a free and a premium, both running off the same login username, but using different passwords. however using a different login when i connect to the website.    pl...
  • metteeland1
  • Newbie
  • 4310 Views
  • 11 replies
  • 0 likes
  • 4310 Views
  • 11 replies
  • 0 likes

Spotify could not start (error code: 6)

I've tried to uninstall and re-install with no success. Doesn't anyone know what this is and how to fix it?

  • Newbie
  • I've tried to uninstall and re-install with no success.  Doesn't anyone know what this is and how to fix it?
  • tomasrex
  • Roadie
  • 397 Views
  • 1 replies
  • 0 likes
  • Other
  • 397 Views
  • 1 replies
  • 0 likes

I unsubscribed over a month ago, still charged this month again :(

Hi, I unsubscribed over a month ago, and am still getting charged I tried unsubscribing again and it still looks the same I'd like both these charges refunded and no further charges made to my credit card, effective immediately I also sent an email t...

  • Newbie
  • Hi,   I unsubscribed over a month ago, and am still getting charged   I tried unsubscribing again and it still looks the same   I'd like both these charges refunded and no ...
  • maoui888
  • Newbie
  • 467 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 467 Views
  • 2 replies
  • 0 likes

Adding member to family plan

I recently upgraded to the family plan and sent the invite via code to my daughter. When we click.on the link to add her to the plan, no matter how we try to sign her in, it comes up with an error that says it appears she is already a premium nember....

  • Casual Listener
  • I recently upgraded to the family plan and sent the invite via code to my daughter. When we click.on the link to add her to the plan, no matter how we try to sign her in, it comes up with an error th...
  • SarahOC
  • Newbie
  • 380 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 380 Views
  • 4 replies
  • 0 likes