Superuser Contribution Login failed

I usually log in via Facebook but it keeps saying login failed on my iPhone. I’m still logged in on my laptop and I can log in via safari. I’ve changed my password like suggested on your Facebook login difficulties page but nothing happens when I try...

• caithibbs
• Newbie
• I usually log in via Facebook but it keeps saying login failed on my iPhone. I’m still logged in on my laptop and I can log in via safari. I’ve changed my password like suggested on your Facebook log...
• 2022-03-09 10:19:50 AM
• 2022-03-12 4:04:15 PM
• Elena
• Moderator
• 3867 Views
• 6 replies
• 4 likes
• App & Features

Superuser Contribution Two Apple ID-Linked Accounts, Can't Access Premium One

The account I'm writing this from is one of my old free accounts. I got logged out of my premium account today during the nationwide glitch. Tried to log back in using my email address and it brought me to this old free account. I logged out and then...

• user-removed
• Visitor
• The account I'm writing this from is one of my old free accounts. I got logged out of my premium account today during the nationwide glitch. Tried to log back in using my email address and it brought...
• 2022-03-09 5:01:59 PM
• 2022-03-11 9:26:50 AM
• Jeremy
• Spotify Legend
• 240 Views
• 1 replies
• 0 likes
• Account
  Login

I have been hacked and blackmailed

I have been hacked by a scammer that emailed me asking for money in exchange to stop hacking me. I asked your help but you didn't help me and you are no longer replying to my emails. YOU ARE LETTING HIM AWAY WITH MY PERSONAL INFO AND MY CARD. YOU COU...

• POPULAR
• Newbie
• I have been hacked by a scammer that emailed me asking for money in exchange to stop hacking me. I asked your help but you didn't help me and you are no longer replying to my emails.   YOU ARE...
• 2022-03-08 11:53:09 AM
• 2022-03-11 8:17:19 AM
• Maxim
• Spotify Star
• 736 Views
• 2 replies
• 1 likes
• Account
  Security

Superuser Contribution Mi playlist y usuario no aparecen y están publicos

Hola, me he registrado con el usuario Santagloria_pan y he creado una playlist, pero otros usuarios no me encuentras, he mirado si están privados pero no es así, he intentado con http://open.spotify.com/user/xxxx y no aparece mi cuenta tampoco, ¿Qué ...

• Santagloria_pan
• Newbie
• Hola,    me he registrado con el usuario Santagloria_pan y he creado una playlist, pero otros usuarios no me encuentras, he mirado si están privados pero no es así,  he intentado con...
• 2015-06-03 12:06:04 PM
• 2022-03-10 2:35:48 PM
• Yordan
• Moderator
• 1792 Views
• 4 replies
• 0 likes
• Account
  Login
  Security
  Subscription

Superuser Contribution Unable to log in and listen to music

Plan Premium Country New York Device Iphone 13 Operating System (iOS 15.3.1 My Question or Issue Haven’t been able to log in for 2 days. I’ve tried logging in using Facebook and email both of which aren’t working. Can someone please help me out.

• Niicolemarii3
• Newbie
•   Plan Premium Country New York Device Iphone 13 Operating System (iOS 15.3.1   My Question or Issue Haven’t been able to log in for 2 days. I’ve tried logging in usin...
• 2022-03-09 7:29:28 PM
• 2022-03-10 1:01:54 PM
• Jeremy
• Spotify Legend
• 477 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium

Superuser Contribution I don't know my username

Hi, can anybody help me get my username? I'm not able to login because I forgot my account and don't know what email I used. I'm paying premium so yeah please

• chowscoperi0297
• Regular
•   Hi, can anybody help me get my username? I'm not able to login because I forgot my account and don't know what email I used. I'm paying premium 😞 so yeah please
• 2022-03-09 6:51:42 AM
• 2022-03-10 12:52:32 PM
• Jeremy
• Spotify Legend
• 748 Views
• 6 replies
• 1 likes
• Account

Superuser Contribution Payment Issue, Weird Response from Spotify

I have had a premium account for several years. I upgraded to a family plan a little over a year ago. I recently had an issue with my credit card and got a new number. I forgot to change that on Spotify. Spotify notified me, and I fixed the payment i...

• thewizardofosmium
• Regular
• I have had a premium account for several years. I upgraded to a family plan a little over a year ago. I recently had an issue with my credit card and got a new number. I forgot to change that on Spot...
• 2022-02-23 4:53:37 PM
• 2022-03-09 6:56:38 PM
• Eni
• Moderator
• 1093 Views
• 10 replies
• 0 likes
• Account
  Other

Can't recover account.

Today, while listening to Mac Miller, my account was hacked (mainly password was changed). Unfortunately, I don't have access of the email linked to it nor remember how it goes at all. I contacted Spotify twice and they haven't gave me a good respons...

• DancingMachine58
• Casual Listener
• Today, while listening to Mac Miller, my account was hacked (mainly password was changed). Unfortunately, I don't have access of the email linked to it nor remember how it goes at all. I contacted Sp...
• 2022-03-08 2:43:30 AM
• 2022-03-08 3:24:42 PM
• DancingMachine58
• Casual Listener
• 1861 Views
• 5 replies
• 0 likes
• Account
  Security

Superuser Contribution Discontinue Spotify account

Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm.sorry I don’t remember which email address this account was attached to. regards,Angelina021-839308

• 314x2srssrwx6eoe3z4n
• Newbie
• Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm. sorry I don’t remember which email address this account was attached to.   regar...
• 2022-03-07 9:31:52 AM
• 2022-03-07 10:16:36 PM
• Novy
• Moderator
• 649 Views
• 1 replies
• 0 likes
• Discovery & Promo

Superuser Contribution Cómo resetear las recomendaciones de Spotify

PlanPremiumCountrySpainDeviceiPhoneOperating System My Question or IssueHola a todos! Hace un tiempo, abrí mi sesión de Spotify en un restaurante en el que celebramos una fiesta, y no la cerré. Hace poco, el restaurante volvió a abrir y usaron sin sa...

• FerChip
• Newbie
• Plan Premium Country Spain Device iPhone Operating System     My Question or Issue Hola a todos! Hace un tiempo, abrí mi sesión de Spotify en un restaurante en el que celebramos u...
• 2019-07-01 7:42:17 PM
• 2022-03-07 3:30:32 PM
• cristianmorenoposada
• Newbie
• 21895 Views
• 2 replies
• 2 likes
• Other

Superuser Contribution Profile info changed after deletion of Facebook account ?

PlanFreeCountry Device Operating System Android, Windows 10 My Question or IssueLately my account seems to be hacked, so I changed the email and password of the account and I also deleted my Facebook account to which my Spotify account was attached, ...

• Jonithatboy
• Newbie
•   Plan Free Country   Device     Operating System  Android, Windows 10   My Question or Issue Lately my account seems to be hacked, so I changed the email an...
• 2022-03-05 3:40:32 AM
• 2022-03-05 3:55:45 PM
• Elena
• Moderator
• 273 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Artist log in problem

Hello!I live in Greece.I have the Spotify Premium Duo plan running on a Desktop computer with Windows 10 Home.Some years ago I uploaded an album of mine on Spotify.Now I want to change the artist pic. I see that I have to log in as an artist. The onl...

• Dionysis
• Casual Listener
• Hello! I live in Greece. I have the Spotify Premium Duo plan running on a Desktop computer with Windows 10 Home. Some years ago I uploaded an album of mine on Spotify. Now I want to change the ar...
• 2022-03-04 7:24:43 PM
• 2022-03-05 12:46:49 PM
• Vasil
• Moderator
• 627 Views
• 1 replies
• 0 likes
• Account

Spotify Playlist Artwork

Plan: FreeCountry: United StatesPlaylists: 40Total Playlist Followers: 7500 Device(iPhone X)Operating System(iOS 10) My Question or IssueI don't have the ability to upload Playlist Artwork or Titles anymore. Spotify removed my artwork because they ha...

• ShowlandProd
• Regular
• Plan: Free Country: United States Playlists: 40 Total Playlist Followers: 7500   Device (iPhone X) Operating System (iOS 10)   My Question or Issue I don't have the abi...
• 2022-02-27 9:50:47 PM
• 2022-03-03 11:34:15 AM
• ShowlandProd
• Regular
• 471 Views
• 1 replies
• 0 likes
• Free
  Security
  Subscription

Superuser Contribution Review my account

• Paulgunn7
• Newbie
• 2017-02-27 6:02:59 PM
• 2022-03-02 4:28:23 PM
• Elena
• Moderator
• 2599 Views
• 3 replies
• 0 likes

Superuser Contribution Wrong country

My Question or IssueHi, im from Chile and i had never leave the country. But my account days its from the USA. Due to thus problem, im not able to join the family plan of mu house, it says im not in the same country as they are (but i am).please help...

• Mdr2
• Newbie
•     My Question or Issue Hi, im from Chile and i had never leave the country. But my account days its from the USA. Due to thus problem, im not able to join the family plan of mu house, ...
• 2022-03-02 1:35:09 AM
• 2022-03-02 2:29:33 PM
• OscarDC
• Moderator
• 714 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Plan and Payment Methods not in Account profile

Plan: PremiumCountry: Spain I want to change my payment method (and country if possible) but when I sign into my account I see no Plan button or any payment options. It seems that not all the info is available or loaded. Screenshot attached.

• tiffsm
• Casual Listener
• Plan: Premium Country: Spain    I want to change my payment method (and country if possible) but when I sign into my account I see no Plan button or any payment options. It seems that no...
• 2022-02-28 9:47:25 PM
• 2022-03-01 6:45:15 AM
• Maxim
• Spotify Star
• 446 Views
• 1 replies
• 0 likes
• Account
  Premium

Superuser Contribution I can't connect to my Spotify Account and Artist profile

10 days ago, i recieved only 1 e-mail from Spotify and it says that 'We are sorry that you cancelled your premium account' and i was like what? There is nothing more about this issue and no further information had been informed to me. I have been try...

• emrearisev93
• Visitor
• 10 days ago, i recieved only 1  e-mail from Spotify and it says that 'We are sorry that you cancelled your premium account' and i was like what? There is nothing more about this issue and no fur...
• 2020-05-03 1:34:59 PM
• 2022-02-28 8:57:04 AM
• CoeHill
• Music Fan
• 1146 Views
• 5 replies
• 1 likes
• Account

One account two username issue !

I had one account (and one mail adress) since 2010 and have two username over that account. I couldnt merge them over years. Unfortunately, I accidentally bought the premium account for the username that I don't use. As a matter of fact, it wasn't my...

• user-removed
• Visitor
• I had one account (and one mail adress) since 2010 and have two username over that account. I couldnt merge them over years.  Unfortunately, I accidentally bought the premium account for the ...
• 2022-02-26 12:45:37 PM
• 2022-02-27 8:52:48 AM
• Maxim
• Spotify Star
• 414 Views
• 1 replies
• 0 likes
• Account
  Premium