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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484640 Views
  • 979 replies
  • 111 likes
  • Account
  • 484640 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211621 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211621 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121315 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121315 Views
  • 72 replies
  • 12 likes

cant upgrade to premium

Hi. I want to get premium for 99cent. Im from germany. After the Paypal paying i get back to the 99cent-offer-website and my account is still free. What should I do?

  • Newbie
  • Hi. I want to get premium for 99cent. Im from germany. After the Paypal paying i get back to the 99cent-offer-website and my account is still free. What should I do?
  • LordRollin
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Premium
  • 189 Views
  • 1 replies
  • 0 likes

Spotify Scamming Me?

I just happened to go on my account to see if I could cancel my current subscription to get the 3 months for 99p deal, which I can't. (Great customer loyalty scheme spotify...) And it said that my next account renewal was going to be for SPOTIFY FAMI...

  • Newbie
  • I just happened to go on my account to see if I could cancel my current subscription to get the 3 months for 99p deal, which I can't. (Great customer loyalty scheme spotify...) And it said that my ne...
  • LordRollin
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Premium confusion

Hi all, I signed up for Spotify Premium for £0.99 and then accidentally upgraded to Spotify family - it was a mistake and I tried to go back but now apparently I can't until July, when the Premium subscription will end. I've tried to cancel and resta...

  • Newbie
  • Hi all, I signed up for Spotify Premium for £0.99 and then accidentally upgraded to Spotify family - it was a mistake and I tried to go back but now apparently I can't until July, when the Premium su...
  • user-removed
  • Not applicable
  • 225 Views
  • 2 replies
  • 0 likes
  • Premium
  • 225 Views
  • 2 replies
  • 0 likes

Solved!! Can anyone change my username?

Hello, I have registered a account on Spotify named "fillycheese" for a while and Im getting tired of the username.. so I was wondering if any moderator could change my username to "MusicVortex"? If one of the mods can that will be great. Im really g...

  • Casual Listener
  • Hello, I have registered a account on Spotify named "fillycheese" for a while and Im getting tired of the username.. so I was wondering if any moderator could change my username to "MusicVortex"? If ...
  • osornios
  • Spotify Star
  • 28990 Views
  • 16 replies
  • 1 likes
  • Account
    Other
  • 28990 Views
  • 16 replies
  • 1 likes

Spotify Family

My husband and I both had individual premium Spotify accounts. I upgraded to Spotify family and sent him the link. Now for some reason when he tries to logon to his account to access his playlists, it says "you have already created an account with th...

  • Newbie
  • My husband and I both had individual premium Spotify accounts. I upgraded to Spotify family and sent him the link. Now for some reason when he tries to logon to his account to access his playlists, i...
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
  • 210 Views
  • 1 replies
  • 0 likes

all my money went to waste

i spent all my money for spotify gift card because i was going to buy 3 monts for 9NOK and my gift card was at 100NOK when i payed i only got 1 month for 100NOK and i have no money left WHY?????fml i hate my life

  • Newbie
  • i spent all my money for spotify gift card because i was going to buy 3 monts for 9NOK and my gift card was at 100NOK when i payed i only got 1 month for 100NOK and i have no money left WHY?????fml i...
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Premium
  • 207 Views
  • 1 replies
  • 0 likes

Cant upgrade from premium to Family

When i try to upgrade from premium to family it tells me to contact support team. I didnt realize but i signed up through I tunes. What should i do now. Cancel recurring payment to itunes? and re sign up through spotify Will i lose my playlist?Thanks

  • Newbie
  • When i try to upgrade from premium to family it tells me to contact support team.  I didnt realize but i signed up through I tunes. What should i do now. Cancel recurring payment to itunes? and ...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Subscription

I want to change my credir card but it is impossible because when I try to change my country from Cololnbia to Peru it does not work. It keeps in Colombia.

  • Newbie
  • I want to change my credir card but it is impossible because when I try to change my country from Cololnbia to Peru it does not work. It keeps in Colombia.
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Premium
  • 151 Views
  • 1 replies
  • 0 likes

Spotify Family Plan

How is this working out for everyone? Besides the cheaper price, is it worth it for everyone? I saw that it is "restricted" for subscribers at the same adress, how does spotify know our adress?

  • Music Fan
  • How is this working out for everyone? Besides the cheaper price, is it worth it for everyone?   I saw that it is "restricted" for subscribers at the same adress, how does spotify know our adre...
  • justjames311
  • Casual Listener
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Sonos and Spotify Family Premium

Hello!Family, Sonos, Premium I recently upgraded to a Spotify Family Premium account so I can have Sonos playing Spotify on one account while simultaneously playing elsewhere. When adding a new Spotify account to Sonos, I get the following message: S...

  • Newbie
  • Hello!Family, Sonos, Premium   I recently upgraded to a Spotify Family Premium account so I can have Sonos playing Spotify on one account while simultaneously playing elsewhere.   When ...
  • 688 Views
  • 0 replies
  • 0 likes
  • Premium
  • 688 Views
  • 0 replies
  • 0 likes

Subscribed, but not getting Premium

Bonjour,J'ai aussi payer 0.99 € pour 3 mois de compte premium mais je suis toujours utilisateur free alors que j'ai été débité de la Somme 3 fois.Je ne comprends pas pouvez-vous m'aider s'il vous plaît?Merci.

  • Newbie
  • Bonjour, J'ai aussi payer 0.99 € pour 3 mois de compte premium mais je suis toujours utilisateur free alors que j'ai été débité de la Somme 3 fois. Je ne comprends pas pouvez-vous m'aider s'il vo...
  • Bittencourt
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Premium
  • 165 Views
  • 1 replies
  • 0 likes

sharing "your music" in family

I just subscribed to spotify family. We had a normal premium. Both my wife and I want to use the original "my music" entrees. Can this be duplicated?

  • Newbie
  • I just subscribed to spotify family. We had a normal premium. Both my wife and I want to use the original "my music" entrees. Can this be duplicated?
  • 153 Views
  • 0 replies
  • 0 likes
  • Premium
  • 153 Views
  • 0 replies
  • 0 likes

Solved!! Spotify's respond time

Hi guysI would simply just like to know if anyone has experience with contacting Spotify through their contact form and if you could tell me how long it took for Spotify to respond to your inquiry

  • Newbie
  • Hi guys I would simply just like to know if anyone has experience with contacting Spotify through their contact form and if you could tell me how long it took for Spotify to respond to your inquir...
  • Ambivalence
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Other
  • 250 Views
  • 1 replies
  • 0 likes

cant log in

HI, I've not been able to log in today. I was logged out on both computer and phone. I'm not sure what my password and username are because I never need them. My account is linked to facebook but logging in using my facebook account won't work either...

  • Newbie
  • HI,   I've not been able to log in today. I was logged out on both computer and phone. I'm not sure what my password and username are because I never need them. My account is linked to faceboo...
  • williamwang123
  • Newbie
  • 260 Views
  • 1 replies
  • 0 likes
  • Login
  • 260 Views
  • 1 replies
  • 0 likes

Sort music by category

Hello, so it is possible to choose mysic category as it has SoundCloud? Like pick dubstep or trap, and then sort it as trending or random? SoundClud has this future for free, I will prabobly leave spotify subscription because i already tiered to list...

  • Newbie
  • Hello, so it is possible to choose mysic category as it has SoundCloud? Like pick dubstep or trap, and then sort it as trending or random?   SoundClud has this future for free, I will prabobly...
  • 141 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 141 Views
  • 0 replies
  • 0 likes

Account Hacked

Dear Community, Now a couple of weeks ago i got an email that my email was changed. So then i logged off all the devices and with in one night he/she loged my facebook accound off and changed my password, i have send a couple of email to spotify but ...

  • Casual Listener
  • Dear Community,   Now a couple of weeks ago i got an email that my email was changed. So then i logged off all the devices and with in one night he/she loged my facebook accound off and change...
  • baktash
  • Casual Listener
  • 298 Views
  • 4 replies
  • 0 likes
  • Account
  • 298 Views
  • 4 replies
  • 0 likes

take playlists from old account to new family account

I have a new family account, linked with my facebook but how can i take my old own playlists from my old account to my new account?If somebody can help me would be very nice. Thanks,Roy

  • Newbie
  • I have a new family account, linked with my facebook but how can i take my old own playlists from my old account to my new account? If somebody can help me would be very nice.   Thanks, Roy
  • 141 Views
  • 0 replies
  • 0 likes
  • Other
  • 141 Views
  • 0 replies
  • 0 likes

Something wrong with Spotify Account

I have a Spotify Premium Account. When I am logged in I can see that I am Premium. When I play music on either my phone or laptop, the Devices Available does not find my Yamaha sound system. A friend can see the sound system on his phone, and can pla...

  • Visitor
  •   I have a Spotify Premium Account.  When I am logged in I can see that I am Premium.   When I play music on either my phone or laptop, the Devices Available does not find my Yamaha...
  • 144 Views
  • 0 replies
  • 0 likes
  • Account
  • 144 Views
  • 0 replies
  • 0 likes

Help please

Hey all .. I just deativated my Facebook account. Now I have no premium and no play list . I havd a new Spotify account any way I can get my account switched so I have premium and play list back

  • Newbie
  • Hey all .. I just deativated my Facebook account. Now I have no premium and no play list . I havd a new Spotify account any way I can get my account switched so I have premium and play list back
  • 99 Views
  • 0 replies
  • 0 likes
  • Account
  • 99 Views
  • 0 replies
  • 0 likes

Premium offers

The summer offer with 3 months of premium for 99krDoes it include the one free month?

  • Newbie
  • The summer offer with 3 months of premium for 99kr Does it include the one free month?
  • OviiiOne
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 217 Views
  • 1 replies
  • 0 likes