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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9300 Views
  • 3 replies
  • 9 likes
  • Security
  • 9300 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484472 Views
  • 979 replies
  • 111 likes
  • Account
  • 484472 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211597 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211597 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121275 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121275 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Random playlist appearing in library

PlanPremiumCountrysingaporeDeviceMacbook Air M1 and Galaxy A50Operating SystemMacOs BigSur and Android 11My Question or IssueI use spotify pretty much everyday so i would know what are all my created playlists. However when i logged into my mac a new...

  • Casual Listener
  • Plan Premium Country singapore Device Macbook Air M1 and Galaxy A50 Operating System MacOs BigSur and Android 11 My Question or Issue I use spotify pretty much everyday so i would know what ...
  • Novy
  • Moderator
  • 3592 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Security
  • 3592 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution No way to thumbs down things in Daily Mix?

Premium/Android/Windows 10/USA I can't remove specific songs from my Daily Mix? I only have the option to remove the entire mix from my library. I can't find a way to remove artist, I know I've seen "never play this artist" before. I just really don'...

  • Casual Listener
  • Premium/Android/Windows 10/USA   I can't remove specific songs from my Daily Mix? I only have the option to remove the entire mix from my library. I can't find a way to remove artist, I know I...
  • IAmTheDude
  • Visitor
  • 4059 Views
  • 7 replies
  • 7 likes
  • Premium
  • 4059 Views
  • 7 replies
  • 7 likes

Move to a new family group

PlanPremium familyCountryNetherlands Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan i move from one premium family to another and retain my favorites and playli...

  • Visitor
  • Plan Premium family Country Netherlands  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • AdamDamon
  • Spotify Star
  • 570 Views
  • 1 replies
  • 0 likes
  • Account
  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Greenroom - "Complete Your Profile" - "[details] required"

PlanPremiumCountryGB DeviceiPhone XS MaxOperating SystemiOS 14.6 My Question or IssueI cannot get past the "Complete Your Profile' section on the iOS Greenroom app. My photo was likely stored in iCloud photos which is potentially the only thing that'...

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  • Regular
  • Plan Premium Country GB   Device iPhone XS Max Operating System iOS 14.6   My Question or Issue I cannot get past the "Complete Your Profile' section on the iOS Greenroom app. My...
  • Mihail
  • Spotify Legend
  • 877 Views
  • 4 replies
  • 1 likes
  • Account
  • 877 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify deleted my playlist, right after I made it.

In airplane mode, I copied last week's discover weekly to a new playlist, each song one by one. When I was finished, I turned off airplane mode, and the new playlist disappeared. Now discover weekly has refreshed. I tried finding the new playlist, wh...

  • Casual Listener
  • In airplane mode, I copied last week's discover weekly to a new playlist, each song one by one. When I was finished, I turned off airplane mode, and the new playlist disappeared. Now discover weekly ...
  • Mihail
  • Spotify Legend
  • 774 Views
  • 3 replies
  • 0 likes
  • Premium
  • 774 Views
  • 3 replies
  • 0 likes

Superuser Contribution PS4 account useable on other devices?

My Question or IssueOk I have been using Spotify since it was available on the PSN firstly as a free service but subscribed a short while ago. I have other devices I'd like to use it on like the phone I set up this free account on in order to post he...

  • Casual Listener
  • My Question or Issue Ok I have been using Spotify since it was available on the PSN firstly as a free service but subscribed a short while ago.   I have other devices I'd like to use it on li...
  • ThomasT3
  • Visitor
  • 6169 Views
  • 4 replies
  • 0 likes
  • Account
  • 6169 Views
  • 4 replies
  • 0 likes

[iOS] Be able to change email address to one linked to google account

My spotify account is not linked to my google account but I want it to. I tried changing the email affiliated with my spotify account but I still could not sign in with google. I want it to where I can change my spotify account to be connected with m...

  • Visitor
  • My spotify account is not linked to my google account but I want it to. I tried changing the email affiliated with my spotify account but I still could not sign in with google. I want it to where I c...
  • Luan
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • iOS
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to login in for family member

PlanPremium/FamilyCountrySwedenDevice My Question or IssueI've added a family member (some years ago). Now, she can't login with her display name and we don't know which email address she is registered with, and I can't find it in the account setting...

  • Visitor
  • Plan Premium/Family Country Sweden Device   My Question or Issue I've added a family member (some years ago). Now, she can't login with her display name and we don't know which email addr...
  • Ver
  • Spotify Legend
  • 3870 Views
  • 1 replies
  • 0 likes
  • Account
  • 3870 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble Changing Email 2021

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue  Hello, My name is Geneva Casebolt and I’m trying change my primary email on my Spotify acco...

  • Casual Listener
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Ivan
  • Spotify Legend
  • 506 Views
  • 2 replies
  • 1 likes
  • Account
  • 506 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution My account isn't getting updated

PlanFree CountryUSA DeviceHP Laptop 14s-cr2xxx Operating SystemWindows 10 My Question or IssueMy Spotify account isn't getting updated at all and so many new features aren't getting included in my account. This includes the lyrics and the blend featu...

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  • Regular
  • Plan Free   Country USA   Device HP Laptop 14s-cr2xxx   Operating System Windows 10   My Question or Issue My Spotify account isn't getting updated at all and so many...
  • ArpithaPrakash
  • Regular
  • 1355 Views
  • 6 replies
  • 0 likes
  • Account
  • 1355 Views
  • 6 replies
  • 0 likes

I am paying for two subscriptions

PlanFree/PremiumCountryNorway My Question or IssueHi! Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don't remeber the password, and I don't know the password to the connected email. The account i...

  • Regular
  •   Plan Free/Premium Country Norway     My Question or Issue Hi!  Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don'...
  • Billy-J
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 416 Views
  • 1 replies
  • 0 likes

Can't log into spotify

PlanFreeCountryUSA My Question or IssueI made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared saying "Incorrect username or password." I thought I might have forgotten ...

  • Visitor
  • Plan Free Country USA   My Question or Issue I made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared s...
  • andybae3
  • Visitor
  • 710 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 710 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Weird numbers and letters in username

Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problemThank you

  • Newbie
  •    Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problem Th...
  • Jeremy
  • Spotify Legend
  • 44594 Views
  • 3 replies
  • 0 likes
  • 44594 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change country from Saudi Arabia to Philippines

I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the plan and change the country to philippines, it doesn'...

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  • Visitor
  • I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the pl...
  • Novy
  • Moderator
  • 594 Views
  • 3 replies
  • 1 likes
  • Account
  • 594 Views
  • 3 replies
  • 1 likes

How do I cancel my account... Play list are gone.

Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to cancel my account.

  • Regular
  • Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to c...
  • silas21
  • Music Fan
  • 4178 Views
  • 2 replies
  • 1 likes
  • 4178 Views
  • 2 replies
  • 1 likes

Superuser Contribution Change e-mail for a Facebook-linked account

My Question or IssueI've joined Spotify around 3 years ago using my Facebook account. For some reason, I've been registered with my 10 years old e-mail back then. I haven't been using it for quite a while but now they say it is going to be shut down ...

  • Newbie
  • My Question or Issue I've joined Spotify around 3 years ago using my Facebook account. For some reason, I've been registered with my 10 years old e-mail back then. I haven't been using it for quite ...
  • Novy
  • Moderator
  • 697 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 697 Views
  • 3 replies
  • 0 likes

Solved!! mp3 player?

If I get a premium account will I be able to download my Spotify playlist onto my mp3 player?

  • Newbie
  • If I get a premium account will I be able to download my Spotify playlist onto my mp3 player?
  • silas21
  • Music Fan
  • 3479 Views
  • 2 replies
  • 0 likes
  • 3479 Views
  • 2 replies
  • 0 likes

Solved!! Can't change country setting although I am in it

PlanPremiumCountryFinland My Question or IssueI moved permanently to another country but could not change it setting as it is just disabled for me. I am already in a new country. Yes, I know that it does not matter for Premium but I want to change it...

  • Casual Listener
  • Plan Premium Country Finland   My Question or Issue I moved permanently to another country but could not change it setting as it is just disabled for me. I am already in a new country. Yes...
  • Maxim
  • Spotify Star
  • 2202 Views
  • 3 replies
  • 0 likes
  • Account
  • 2202 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution cant log in

PlanFreeCountry DeviceSamsung Galaxy A10, Custom Desktop Operating System Android 10 Windows 10 My Question or Issuecant log into my acccount. When i try to log in it says "incorrect email or password", (error code: auth 2) when i try to reset passwo...

  • Regular
  • Plan Free Country   Device Samsung Galaxy A10, Custom Desktop  Operating System  Android 10 Windows 10   My Question or Issue cant log into my acccount. When i try to lo...
  • CarlosE
  • Moderator
  • 1455 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 1455 Views
  • 5 replies
  • 0 likes

Superuser Contribution Question Regarding Artist Stats in New Mixes

Hello,There's no much information out there regarding following your stats when you track is played in the new Genre/Mixes. Are those counted as algorithmic plays? There's really no telling since those playlists are not mentioned in the stats. Or do ...

  • Roadie
  • Hello, There's no much information out there regarding following your stats when you track is played in the new Genre/Mixes. Are those counted as algorithmic plays? There's really no telling since t...
  • CarlosE
  • Moderator
  • 480 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 480 Views
  • 1 replies
  • 0 likes