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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9363 Views
  • 3 replies
  • 9 likes
  • Security
  • 9363 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485054 Views
  • 979 replies
  • 111 likes
  • Account
  • 485054 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211767 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211767 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121447 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121447 Views
  • 72 replies
  • 12 likes

stole

Sorum veya Sorunum. kim spotify bağımsız hesabımın postasını değiştirdi, sormam değil, sonra açmaya çalışıyorum, bu Spotify hesabı yok diyorlar lütfen yardım et

  • Visitor
  •             Sorum veya Sorunum.     kim spotify bağımsız hesabımın postasını değiştirdi, sormam değil, sonra açmaya çalışıyorum, bu Spotify hesabı...
  • Billy-J
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 425 Views
  • 1 replies
  • 0 likes

Daily stats in Spotify for Artists taking longer than usual to update

In the last two days, my Spotify for Artists account has been really slow to refresh with the streaming stats from the day before. The FAQ page says it refreshes everyday at 3PM ET, but on Friday it refreshed closer to 7pm ET, and on Saturday it didn...

  • Regular
  • In the last two days, my Spotify for Artists account has been really slow to refresh with the streaming stats from the day before. The FAQ page says it refreshes everyday at 3PM ET, but on Friday it ...
  • Billy-J
  • Spotify Star
  • 2495 Views
  • 1 replies
  • 1 likes
  • Account
  • 2495 Views
  • 1 replies
  • 1 likes

Superuser Contribution LOGIN PROBLEMS AND PLAYBACK ON LAPTOP PROBLEMS

ERROR WHEN TRYING TO POST THIS 37FF74E2PremiumUSAiPhone 11TWO ISSUES:1). Music stops playing after 2-3 songs when listening on my MacBook.2). I did what was suggested here and signed out of everything, now I am not able to login on my phone. When I t...

  • Casual Listener
  • ERROR WHEN TRYING TO POST THIS 37FF74E2 Premium USA iPhone 11 TWO ISSUES: 1). Music stops playing after 2-3 songs when listening on my MacBook. 2). I did what was suggested here and signed...
  • Jeremy
  • Spotify Legend
  • 688 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 688 Views
  • 3 replies
  • 0 likes

Superuser Contribution My underage sister can't register an account despite meeting age requirements

Hello. I've read your TOS many times and both Polish and English version state that people from Poland that are at least 13yo can register a Spotify account. Well, there's a problem, because my '07 sister turned 13 last year... and she still can't ma...

  • Newbie
  • Hello. I've read your TOS many times and both Polish and English version state that people from Poland that are at least 13yo can register a Spotify account. Well, there's a probl...
  • Alex
  • Spotify Legend
  • 401 Views
  • 1 replies
  • 1 likes
  • Account
  • 401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't update payment method when changing country

PlanPremiumCountryGermany (currently)Device(Samsung Galaxy Note 10 Lite )Operating System(Android, Windows 10) My Question or IssueI just recently found out, that Spotify became available in Georgia, where I have been living for two years now. natura...

  • Newbie
  • Plan Premium Country Germany (currently) Device (Samsung Galaxy Note 10 Lite ) Operating System (Android, Windows 10)   My Question or Issue I just recently found out, that Spotify bec...
  • Novy
  • Moderator
  • 377 Views
  • 1 replies
  • 0 likes
  • Account
  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Still waiting for profile to be verified

8 weeks ago I applied for a verified profile for Graspop Metal Meeting, the music festival I work for. The process would take about 4 to 6 weeks, but after 8 weeks the profile still hasn't been verified. Is there a way to find out if they are working...

  • Regular
  • 8 weeks ago I applied for a verified profile for Graspop Metal Meeting, the music festival I work for. The process would take about 4 to 6 weeks, but after 8 weeks the profile still hasn't been verif...
  • Tonandhiswings
  • Visitor
  • 5907 Views
  • 14 replies
  • 0 likes
  • Account
    Other
  • 5907 Views
  • 14 replies
  • 0 likes

Spotify Family and Spotify Connect with Denon HEOS speakers

I all, does anyone have an answer for me regarding the following. Currentlyt we have 3 members of the household, 2 separate Spotify Premium accounts and a Tidal account. IF i upgrade to Spotify Family for the household, will all members be able to pl...

  • Newbie
  • I all, does anyone have an answer for me regarding the following.   Currentlyt we have 3 members of the household, 2 separate Spotify Premium accounts and a Tidal account.   IF i upgrad...
  • DeeJaWue
  • Regular
  • 3020 Views
  • 3 replies
  • 0 likes
  • 3020 Views
  • 3 replies
  • 0 likes

Superuser Contribution Help me with the mess i made

I have publicated my music with two artist names under distrokid and I have one account but i'd like to merge all the music i've posted in only one artist name and account. The artist name i see in my account is Enrico Ubccs Bolgan, the other artist ...

  • Visitor
  • I have publicated my music with two artist names under distrokid and I have one account but i'd like to merge all the music i've posted in only one artist name and account. The artist name i see in m...
  • Jeremy
  • Spotify Legend
  • 1038 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 1038 Views
  • 6 replies
  • 0 likes

Solved!! Error auth code:2

PlanCurrently freeCountryUK DevicePC Windows/Linux, AndroidOperating SystemWindows 10/Manjaro, Android n/a My Question or IssueHi,I was lsitening to spotify earlier today, a little later I switched to another PC and got the error "The username or pas...

  • Newbie
  • Plan Currently free Country UK   Device PC Windows/Linux, Android Operating System Windows 10/Manjaro, Android n/a   My Question or Issue Hi, I was lsitening to spotify earl...
  • Billy-J
  • Spotify Star
  • 5826 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 5826 Views
  • 1 replies
  • 0 likes

Superuser Contribution broken login experience on iphone

PlanPremiumCountryUSADeviceiPhone SEOperating Systemios 14.5.1 My Question or IssueI replaced my iphone SE and restored from backup. All my other apps remembered my login info, except for Spotify. I didn't remember my password, so I tried the Login w...

  • Visitor
  • Plan Premium Country USA Device iPhone SE Operating System ios 14.5.1   My Question or Issue I replaced my iphone SE and restored from backup. All my other apps remembered my login inf...
  • Ivan
  • Spotify Legend
  • 515 Views
  • 1 replies
  • 0 likes
  • Login
  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't create a new account on web page

Plan PremiumCountryItaly DevicePCOperating SystemWindows 10/Chrome My Question or IssueI was trying to create an account on Chrome/Mozilla on Windows 10, I fill up everything but once you hit subscribe, it goes back to a vanilla empty registration pa...

  • Regular
  • Plan  Premium Country Italy  Device PC Operating System Windows 10/Chrome   My Question or Issue I was trying to create an account on Chrome/Mozilla on Windows 10, I fill up ...
  • CarlosE
  • Moderator
  • 626 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 626 Views
  • 3 replies
  • 0 likes

Superuser Contribution i want my account back, but i have no idea how???

Hello, i have probleme and have no idea where to go to so i thought i try it here *help* So i had a free account and then my boyfriend and i did a family account together so i got a preiu update. Then we broke up and when i tried to log in my account...

  • Newbie
  •   Hello, i have probleme and have no idea where to go to so i thought i try it here *help*   So i had a free account and then my boyfriend and i did a family account together so i g...
  • Alex
  • Spotify Legend
  • 500 Views
  • 1 replies
  • 0 likes
  • Account
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login on specific account on WIN10 app, when other account works normally

PlanPremium FamilyCountryPoland After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I've tried reinstalling the app, but it didn't work. Then i made br...

  • Visitor
  • Plan Premium Family Country Poland   After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I...
  • Jeremy
  • Spotify Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I cancel a subscription for someone with Alzheimers when we don't know email, ID or password

My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year. He has Alzheimers and Parkinson's. Recently my wife (his daughter and I put him in a nursing home. We want to cancel his account/subscription but we don...

  • Visitor
  • My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year.   He has Alzheimers and Parkinson's.   Recently my wife (his daughter and I put him in a nu...
  • Alex
  • Spotify Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • Account
  • 457 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to find people on facebook if i added them in spotify but have no other way to contact them?

back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet since we met everyday, well, i moved to another city bu...

  • Casual Listener
  • back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet sinc...
  • payrim
  • Casual Listener
  • 759 Views
  • 2 replies
  • 0 likes
  • Account
  • 759 Views
  • 2 replies
  • 0 likes

How to close an old inactive account that i no longer have the details for

Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this. Thanks.

  • Visitor
  • Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this.  ...
  • Emilia_8
  • Community Legend
  • 707 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 707 Views
  • 1 replies
  • 0 likes

Options to become completely invisible

I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed you to turn off sharing of your listening activity. ...

  • Visitor
  • I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed y...
  • MattSuda
  • Spotify Star
  • 1564 Views
  • 1 replies
  • 0 likes
  • 1564 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Account followers - followers and following tab

PlanPremiumCountryDenmark Operating SystemWindows 10 My Question or IssueAfter the new update, the followers and following tab has been changed. I'm not able to see my followers, if I follow them back - the follow button is gone from ones account, an...

  • Visitor
  • Plan Premium Country Denmark   Operating System Windows 10   My Question or Issue After the new update, the followers and following tab has been changed. I'm not able to see my fol...
  • Eni
  • Moderator
  • 1229 Views
  • 1 replies
  • 0 likes
  • Account
  • 1229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot access some tracks?

I have premium subscription, but for many of the albums, only certain songs are available. Shouldn't I be able to play ALL the tracks on an album if I have premium access? I can see the tracks in faded print and they will not play. Thanks!

  • Newbie
  • I have premium subscription, but for many of the albums, only certain songs are available.  Shouldn't I be able to play ALL the tracks on an album if I have premium access?   I can see...
  • Jeremy
  • Spotify Legend
  • 870 Views
  • 3 replies
  • 1 likes
  • 870 Views
  • 3 replies
  • 1 likes

WARNING - Password Change

On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to go listen to music in the app on May 11, 2021, I r...

  • Visitor
  • On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to...
  • RB70
  • Visitor
  • 542 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 542 Views
  • 1 replies
  • 1 likes