Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9367 Views
3 replies
9 likes
Security

9367 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2025-01-24 2:00:39 AM
g2_gdlm
Casual Listener
485128 Views
979 replies
111 likes
Account

485128 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211777 Views
119 replies
117 likes
Account

1211777 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121455 Views
72 replies
12 likes
Account
Login
Premium

121455 Views
72 replies
12 likes

Old, email, not, in, use, cannot, verify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Spotify years ago with an old email I no longer use. I have tried updating it to my ...

caddells
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I set ...
2021-05-10 2:54:00 PM
2021-05-11 5:03:32 AM
Billy-J
Spotify Star
649 Views
1 replies
0 likes
Account
Login
Subscription

649 Views
1 replies
0 likes

Pago de dos cuentas

Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium individual, yo solo e contratado el universitario. Y...

Millaray
Visitor
Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium i...
2021-05-10 7:31:41 PM
2021-05-11 5:02:54 AM
Billy-J
Spotify Star
517 Views
1 replies
0 likes
Account

517 Views
1 replies
0 likes

Superuser Contribution Will Spotify ever support unlinking Facebook from an account created with Facebook?

Hi, I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technical person, and I can't think of any technical reason this wo...

stetzlaff94
Casual Listener
Hi, I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technic...
2021-05-09 3:52:59 AM
2021-05-09 4:32:24 PM
Mario
Spotify Legend
648 Views
1 replies
0 likes
Account
Login

648 Views
1 replies
0 likes

Solved!! Share Premium Duo together with my child who lives with my separated ex partner

Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home address.Country: GermanyOS: both Android

deedee7
Casual Listener
Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home a...
2021-05-06 12:13:29 AM
2021-05-07 4:17:48 PM
Billy-J
Spotify Star
1428 Views
3 replies
0 likes
Account
Premium
Subscription

1428 Views
3 replies
0 likes

Account Email Change

PlanPremiumCountryThe NetherlandsDeviceiPhone X, PCOperating SystemiOS 14, Windows 10 My Question or IssueToday I got an message in the app to re-verify my email address. I discovered that my account was connected to my old email address so I want to...

stijndemilt
Newbie
Plan Premium Country The Netherlands Device iPhone X, PC Operating System iOS 14, Windows 10 My Question or Issue Today I got an message in the app to re-verify my email address. I d...
2021-05-06 2:50:42 PM
2021-05-06 3:38:24 PM
Billy-J
Spotify Star
559 Views
1 replies
0 likes
Account

559 Views
1 replies
0 likes

Superuser Contribution Problem with linking PlayStation and Spotify accounts

PlanFreeCountryRussiaDevicePlayStation 4Operating SystemPlayStation 4, Android (Mobile phone), Windows(PC) My Question or IssueHello, I have a problem linking my Spotify account with my PlayStation account. When I connect my PS4 account, I get an err...

Frischmann
Visitor
Plan Free Country Russia Device PlayStation 4 Operating System PlayStation 4, Android (Mobile phone), Windows(PC) My Question or Issue Hello, I have a problem linking my Spotify acco...
2021-05-04 5:48:43 PM
2021-05-05 4:16:47 PM
Ivan
Spotify Legend
611 Views
1 replies
0 likes
Account
Login
Other

611 Views
1 replies
0 likes

Superuser Contribution Blocked artist list disappeared but artists are still blocked

PlanPremiumDeviceAllOperating SystemAll My Question or IssueBefore upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists hidden that way and after upgrade they stayed hidden. I can't find any way to ...

mike2060
Regular
Plan Premium Device All Operating System All My Question or Issue Before upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists h...
2018-07-29 1:05:06 PM
2021-05-04 7:18:23 PM
ParentalControl
Composer
5036 Views
7 replies
2 likes
Account
Free
Premium

5036 Views
7 replies
2 likes

Superuser Contribution Unlink Samsung account from Deleted Spotify Account

PlanPremiumCountryMaldives Device(Samsung Galaxy Note20 Ultra)Operating System(Android) My Question or IssueBefore my country had access to premium, I used a 3rd party website to make a Spotify Premium account. Currently I have a new account with pre...

SQOOODY
Visitor
Plan Premium Country Maldives Device (Samsung Galaxy Note20 Ultra) Operating System (Android) My Question or Issue Before my country had access to premium, I used a 3rd party...
2021-05-04 1:40:49 AM
2021-05-04 6:12:45 PM
Eni
Moderator
3710 Views
1 replies
0 likes
Account
Login
Other
Premium

3710 Views
1 replies
0 likes

Superuser Contribution Verified artist — how long via CD baby?

hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I tried to submit this earlier, but it said that the...

odalone
Regular
hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I...
2021-05-02 6:58:27 PM
2021-05-03 9:07:17 AM
Alex
Spotify Legend
1206 Views
2 replies
0 likes
Account
Other

1206 Views
2 replies
0 likes

[Android][Social]permanently turn off function allowing others to see what I am listening to?

I am tired of having to remember to "hide" what I am listening to. Never want to share publicly.

JamieK62
Regular
I am tired of having to remember to "hide" what I am listening to. Never want to share publicly.
2021-04-30 12:02:34 AM
2021-05-02 7:53:22 PM
Billy-J
Spotify Star
623 Views
3 replies
1 likes
Android
Social

623 Views
3 replies
1 likes

Change from premium to free problem

I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell me how I can cancel this black square in order to c...

Joan14
Visitor
I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell ...
2021-04-30 9:41:30 PM
2021-05-02 4:54:58 AM
Billy-J
Spotify Star
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Superuser Contribution Artist double found. How to deal with that?

Hey,I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profile.) I already contacted Spotify regarding this issue ...

sibbhold
Casual Listener
Hey, I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profil...
2021-05-01 10:40:53 AM
2021-05-01 11:00:41 PM
Novy
Moderator
415 Views
1 replies
0 likes
Account
Other

415 Views
1 replies
0 likes

Solved!! Cancel family and change one member to student

I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni.How do I cancel Family but keep my account and playlist free - but my daughter's convert to student premium and keep her playlist?Any help appreciated.

r-lo7tj_bqbsw
Newbie
I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni. How do I cancel Family but keep my account and playlist free - but my daughter's convert to student pre...
2021-05-01 8:42:05 PM
2021-05-01 10:38:09 PM
kb6fqv-3ru_0u
Newbie
2194 Views
2 replies
0 likes
Account

2194 Views
2 replies
0 likes

Solved!! I need to change my country in order to pay my subscription

PlanPremium CountryI am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work. DeviceMacbook Pro late 2016Operating SystemMACOS BIGSUR My Question or IssueI am curr...

DAAR1972
Casual Listener
Plan Premium Country I am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work. Device Macb...
2021-04-29 8:57:22 AM
2021-04-30 9:00:09 PM
Billy-J
Spotify Star
1019 Views
3 replies
0 likes
Account
Subscription

1019 Views
3 replies
0 likes

Someone changed the password of my account

PlanPremiumOperating SystemWindows & AndroidMy Question or IssueSomeone entered in my Spotify account and changed my password,I don't have access to the email that is connected with my account and, since is a premium account I would like to recover i...

TommySparks
Visitor
Plan Premium Operating System Windows & Android My Question or Issue Someone entered in my Spotify account and changed my password, I don't have access to the email that is connected with m...
2021-04-30 1:29:59 PM
2021-04-30 5:03:11 PM
Billy-J
Spotify Star
1024 Views
1 replies
0 likes
Account
Login
Premium
Security

1024 Views
1 replies
0 likes

False Reporting/Abuse my official music label playlist

HiWe have official music label playlist on spotify.Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside) 2 weeks ago, someone starting reporting our playlist names... These playlist names used since 2018, and no problem.Playlist names:Art of ...

RTTWLR
Newbie
Hi We have official music label playlist on spotify. Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside) 2 weeks ago, someone starting reporting our playlist names... These playl...
2021-04-30 3:00:58 PM
2021-04-30 5:02:36 PM
Billy-J
Spotify Star
386 Views
1 replies
0 likes
Account

386 Views
1 replies
0 likes

Solved!! Spotify Beta Acces

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello Communty,I want to ask if there was a way to get the new UI of the application on desktop.Do i have to sign up for a beta or something ? And if yes, where do i need to go ?T...

JitterKiller
Newbie
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Hello Communty, I want to ask if there was a way to get the new UI of the application on desktop. Do i ha...
2021-04-29 5:39:21 AM
2021-04-30 4:49:11 AM
Billy-J
Spotify Star
457 Views
1 replies
0 likes
Account
Other
Security

457 Views
1 replies
0 likes

Superuser Contribution Moved from Sweden to Switzerland - Cannot change country as per instructions

So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that's it (well other than instead of SEK 189 it will c...

Snowshowers
Casual Listener
So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that...
2021-04-28 3:09:02 PM
2021-04-29 5:47:55 PM
Snowshowers
Casual Listener
600 Views
3 replies
0 likes
Account
Premium
Subscription

600 Views
3 replies
0 likes

Pop-up Marketing Survey on Premium Account

PlanPremiumCountry DeviceAndroidOperating SystemAndroid 11 My Question or IssueSpotify seems to have started flashing pop-up marketing surveys at me lately, I just now got one asking me about what kind of live events I'd want to go to. I've never opt...

SnackNapAttack
Newbie
Plan Premium Country Device Android Operating System Android 11 My Question or Issue Spotify seems to have started flashing pop-up marketing surveys at me lately, I just now g...
2021-04-28 6:47:09 AM
2021-04-28 7:37:49 PM
Robert_W
Community Legend
413 Views
1 replies
0 likes
Account
Premium

413 Views
1 replies
0 likes

Superuser Contribution Change date of invoice

Hello community, I'm paying monthly via paypal. I'm happy with it, but I'd like to shift the date of invoice to a date when it's assured I have money in my account. At the moment paypal charges the money at the end of the month. I'd rather have it at...

joni-tracy
Newbie
Hello community, I'm paying monthly via paypal. I'm happy with it, but I'd like to shift the date of invoice to a date when it's assured I have money in my account. At the moment paypal char...
2015-11-01 1:57:17 PM
2021-04-28 6:03:00 PM
Eni
Moderator
423 Views
2 replies
1 likes
Premium
Subscription

423 Views
2 replies
1 likes

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