Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9387 Views
3 replies
9 likes
Security

9387 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2025-01-24 2:00:39 AM
g2_gdlm
Casual Listener
485333 Views
979 replies
111 likes
Account

485333 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211804 Views
119 replies
117 likes
Account

1211804 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121489 Views
72 replies
12 likes
Account
Login
Premium

121489 Views
72 replies
12 likes

Email support

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI DO NOT HAVE ACCES TO MY OLD EMAIL. THE ONLY REASON IM ABLE TO ACCESS MY ACCOUNT IS BECAUSE ...

Xplvl9000
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I DO NO...
2021-03-18 7:48:39 PM
2021-03-19 12:46:53 PM
AdamDamon
Spotify Star
784 Views
1 replies
1 likes
Discussion

784 Views
1 replies
1 likes

Solved!!Superuser Contribution There's an unknown PS4 in my account

There's a PS4 that is logged into my Spotify account, and I don't even have a PS4 or a relative who has a PS4. Turns out ''Log out from all devices'' doesn't do that for PS4s. I tried to change my password, but it didn't do the trick as well. I don't...

fruktozz
Casual Listener
There's a PS4 that is logged into my Spotify account, and I don't even have a PS4 or a relative who has a PS4. Turns out ''Log out from all devices'' doesn't do that for PS4s. I tried to change my pa...
2020-07-21 9:54:11 AM
2021-03-19 8:13:30 AM
Jeremy
Spotify Legend
2200 Views
6 replies
0 likes
Account
Security

2200 Views
6 replies
0 likes

Cant reset password

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI made a free account a few years ago and would like to get back into it, but when I try to reset the password it says "The username or email you provided is not associated with ...

Honeybee37
Newbie
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue I made a free account a few years ago and would like to get back into it, but when I try to reset the ...
2021-03-19 2:25:10 AM
2021-03-19 7:47:11 AM
Billy-J
Spotify Star
482 Views
1 replies
0 likes
Account

482 Views
1 replies
0 likes

Solved!!Superuser Contribution Login information are not deleted when deleting the iOS App

As above. How is it done that uninstalling/deleting the app doesn't remove is data and when I install it again I'm already logged in. How is that possible. Is it Apple's or Spotify's fault? DeviceiPad 8Operating SystemiPadOS

Testmytest
Casual Listener
As above. How is it done that uninstalling/deleting the app doesn't remove is data and when I install it again I'm already logged in. How is that possible. Is it Apple's or Spotify's fault? ...
2021-03-16 11:11:33 PM
2021-03-18 5:00:59 PM
Eni
Moderator
1881 Views
5 replies
0 likes
Account

1881 Views
5 replies
0 likes

Someone using my account

PlanFreeCountryUkraineDevice(iPhone 6s)Operating System(iOS 14, Windows 10) My Question or IssueSomeone using my acc with Chrome(WebPlayer). I changed password several times, logged out everywhere, disconnected 3th apps and Facebook. But someone stil...

PeaceDuuuke
Newbie
Plan Free Country Ukraine Device (iPhone 6s) Operating System (iOS 14, Windows 10) My Question or Issue Someone using my acc with Chrome(WebPlayer). I changed password several times,...
2021-03-18 10:22:10 AM
2021-03-18 12:56:30 PM
AdamDamon
Spotify Star
518 Views
1 replies
1 likes
Account
Login
Security

518 Views
1 replies
1 likes

Changed country

Hi, I recently left the UK where i created my spotify account. I went to Switzerland for 6 weeks where i got logged out cause my location was different. I managed to change it and countinued to use spotify. Now, I am back home in Mauritius and it eve...

Sharvanee
Newbie
Hi, I recently left the UK where i created my spotify account. I went to Switzerland for 6 weeks where i got logged out cause my location was different. I managed to change it and ...
2017-12-10 8:52:25 AM
2021-03-18 12:25:15 PM
MattSuda
Spotify Star
499 Views
3 replies
0 likes

499 Views
3 replies
0 likes

Problemi di accesso

Buonasera, ho cominciato a usufruire dei vostri servizi in italia, dopodiché mi sono trasferito per motivi famigliari alle Mauritius, mio paese d'origine. Inizialmente spotify funzionava ma dopo un paio di settimane, all'accesso dell'applicazione nel...

triggababe
Newbie
Buonasera, ho cominciato a usufruire dei vostri servizi in italia, dopodiché mi sono trasferito per motivi famigliari alle Mauritius, mio paese d'origine. Inizialmente spotify funzionava ma dopo un p...
2017-11-19 4:37:30 PM
2021-03-18 12:23:41 PM
MattSuda
Spotify Star
837 Views
3 replies
0 likes

837 Views
3 replies
0 likes

Country update issues.

Spotify doesn't work throwing 408 error (country set does not match the one set in your profile). So I go to spotify.com but there is only one option in dropdown and it's the old one. Another annoying thing is that the message is removed when there i...

mindo
Casual Listener
Spotify doesn't work throwing 408 error (country set does not match the one set in your profile). So I go to spotify.com but there is only one option in dropdown and it's the old one. A...
2018-05-28 8:23:08 PM
2021-03-18 12:23:21 PM
MattSuda
Spotify Star
600 Views
5 replies
0 likes
Account

600 Views
5 replies
0 likes

Spotify abroad

Hi all- hoping someone can help me... ok so I live in Zambia, my Apple ID is set up with my UK card from when I was in Scotland and I downloaded Spotify in Ireland, I went on the premium trail, and want to get it but was waiting on my new card, the t...

Shayne123
Newbie
Hi all- hoping someone can help me... ok so I live in Zambia, my Apple ID is set up with my UK card from when I was in Scotland and I downloaded Spotify in Ireland, I went on the premium trail, and w...
2018-02-14 11:56:29 AM
2021-03-18 12:19:13 PM
MattSuda
Spotify Star
437 Views
2 replies
0 likes
Login

437 Views
2 replies
0 likes

Solved!! Can't log into Spotify after I moved countries

Hi All I need help please! I have moved countries and did not realise that Spotify does not allow you to use it after 14 days being overseas from where the account was originally set up. I have googled to find out that I should change my country in s...

EugM
Casual Listener
Hi All I need help please! I have moved countries and did not realise that Spotify does not allow you to use it after 14 days being overseas from where the account was originally set u...
2017-02-02 6:27:54 AM
2021-03-18 12:17:49 PM
MattSuda
Spotify Star
4483 Views
12 replies
0 likes
Login

4483 Views
12 replies
0 likes

Superuser Contribution Two Sonos One, each with an Alexa Accound and 2 Spotify Family users

PlanPremium FamilyCountryGermanyDevice(Sonos One)Operating System(iOS 14, Windows 10) My Question or IssueI have two Sonos One boxes that are each operated with a separate Alexa accound. I have assigned a separate Spotify account to each Alexa accoun...

bikerboy-1986
Casual Listener
Plan Premium Family Country Germany Device (Sonos One) Operating System (iOS 14, Windows 10) My Question or Issue I have two Sonos One boxes that are each operated with a sep...
2021-03-15 6:51:35 AM
2021-03-18 8:24:19 AM
Alex
Spotify Legend
932 Views
5 replies
0 likes
Account
Premium

932 Views
5 replies
0 likes

Superuser Contribution Language broken

In german the language is broken. There are funny symbols in the middle of words, i.e. Künstler*innen. Thats in no way official german language. How can i get rid of that, or change my language to english?

kajdun
Casual Listener
In german the language is broken. There are funny symbols in the middle of words, i.e. Künstler*innen. Thats in no way official german language. How can i get rid of that, or change my language...
2021-03-11 11:03:25 PM
2021-03-17 6:51:39 PM
Eni
Moderator
505 Views
3 replies
0 likes
Account

505 Views
3 replies
0 likes

Cant switch duo profile on IOS

Hi, I am currently on Spotify Duo plan in the UK. My girlfriend set up the Duo account however we are unable to switch to her profile on her phone. See is on an iPhone 7 with the latest IOS. Also, it would see there is a strange email address associa...

jboyd88
Casual Listener
Hi, I am currently on Spotify Duo plan in the UK. My girlfriend set up the Duo account however we are unable to switch to her profile on her phone. See is...
2021-03-17 12:39:48 PM
2021-03-17 5:13:38 PM
Billy-J
Spotify Star
295 Views
1 replies
0 likes
Login
Premium

295 Views
1 replies
0 likes

I DELETED MY FACEBOOK

Hi Community, I deleted my Facebook out of concern for some privacy issues. My Spotify was linked to that, so my username is just numbers. As far as I have found, there is no way to change my username on Spotify. Anyone else have this problem? If so,...

Ben-Kubichek
Casual Listener
Hi Community, I deleted my Facebook out of concern for some privacy issues. My Spotify was linked to that, so my username is just numbers. As far as I have found, there is no way to change m...
2021-03-17 12:59:53 PM
2021-03-17 4:40:35 PM
Emilia_8
Community Legend
415 Views
2 replies
0 likes

415 Views
2 replies
0 likes

Superuser Contribution How to REMOVE DEVICE from list of 'DEVICE AVAILABLE '?

I am looking for help: I got a lot of Devices that I can stream to via Spotify Connect. Almost half if them I don't use (some are double like with my TV (build in + ChromeCast). That makes it a bit confusing. Can I somehow remove some of these device...

fototronik
Casual Listener
I am looking for help: I got a lot of Devices that I can stream to via Spotify Connect. Almost half if them I don't use (some are double like with my TV (build in + ChromeCast). That makes i...
2021-03-16 3:09:00 PM
2021-03-17 12:32:28 PM
fototronik
Casual Listener
576 Views
4 replies
0 likes
Account
Premium

576 Views
4 replies
0 likes

I can’t login on PlayStation

I no longer have access to my original PlayStation account which is connected to my Spotify account. Is there anyway I can unlink them since there is no way that I can log into my PlayStation account anymore.

Nfbn8t
Visitor
I no longer have access to my original PlayStation account which is connected to my Spotify account. Is there anyway I can unlink them since there is no way that I can log into my PlayStation account...
2020-03-19 3:56:35 PM
2021-03-16 10:15:05 PM
Jose_M
Spotify Star
680 Views
3 replies
1 likes
Account

680 Views
3 replies
1 likes

Solved!! Account - Switching country and losing libraries

Hello, I am currently located in the UK and have a premium plan. From the beginning, I used Facebook to sign up and authenticate myself. I have been using Spotify since 2013 but have moved from the US, to Canada, to France, to the UK in that time. Ev...

val13121
Newbie
Hello, I am currently located in the UK and have a premium plan. From the beginning, I used Facebook to sign up and authenticate myself. I have been using Spotify since 2013 but have m...
2021-03-16 11:47:29 AM
2021-03-16 5:40:06 PM
Billy-J
Spotify Star
436 Views
1 replies
0 likes
Account
Other
Premium

436 Views
1 replies
0 likes

Superuser Contribution probleem 2e account

Wij hebben sinds kort een 2e account (voor zoon en dochter). Echter, nu wil onze zoon zijn bewaarde afspeellijsten van het 1e account "overnemen", maar óók weer kunnen bewerken. We hebben al gezien dat je kunt delen, maar dan kan hij zijn "eigen" lij...

duo23
Newbie
Wij hebben sinds kort een 2e account (voor zoon en dochter). Echter, nu wil onze zoon zijn bewaarde afspeellijsten van het 1e account "overnemen", maar óók weer kunnen bewerken. We hebben al gezien d...
2021-03-16 1:27:10 PM
2021-03-16 1:45:46 PM
Ivan
Spotify Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Superuser Contribution Customer service won’t help me

TLDR: opened app, app was logged out, contacted Spotify CS because I suspected nefarious activity such as account being hacked, CS needs to verify me as the account holder before continuing by requiring last 4 digits of card used to pay, I give them ...

plzhelpfixissue
Newbie
TLDR: opened app, app was logged out, contacted Spotify CS because I suspected nefarious activity such as account being hacked, CS needs to verify me as the account holder before continuing by requir...
2021-03-15 6:44:18 AM
2021-03-16 8:43:34 AM
Jeremy
Spotify Legend
886 Views
3 replies
0 likes
Account

886 Views
3 replies
0 likes

Please help with account i need to cancel

My Question or Issue**bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.

Raleon521
Newbie
My Question or Issue **bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.
2021-03-15 8:33:52 PM
2021-03-15 9:48:14 PM
Billy-J
Spotify Star
381 Views
1 replies
0 likes
Account

381 Views
1 replies
0 likes

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