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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9370 Views
  • 3 replies
  • 9 likes
  • Security
  • 9370 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485201 Views
  • 979 replies
  • 111 likes
  • Account
  • 485201 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211781 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211781 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121460 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121460 Views
  • 72 replies
  • 12 likes

Solved!! Study abroad in Indonesia

Will I be able to use my German Spotify premium account during my study abroad in Indonesia?

  • Newbie
  • Will I be able to use my German Spotify premium account during my study abroad in Indonesia?
  • Jason
  • Spotify Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 378 Views
  • 1 replies
  • 0 likes

Family Activation Link didn't work

Please reset my Family Activation link. It was buggy. It asked my husband for a password without even trying to create an account for him. My password didn't work. Please helppppppppp, there's no other way to contact you

  • Newbie
  • Please reset my Family Activation link. It was buggy. It asked my husband for a password without even trying to create an account for him. My password didn't work. Please helppppppppp, there's no oth...
  • Jason
  • Spotify Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
  • 292 Views
  • 1 replies
  • 0 likes

delete

 delete

  • Newbie
  •   delete
  • Jason
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 193 Views
  • 1 replies
  • 0 likes

hello everyone. I have two problems

My first problem is when I save music it only allows me to save a certain amount of albums. Is there a limit on the quantity that you can save? Number 2 is when I build my queue I put enough music and it to last for 2 or 3 days but if I turn off my p...

  • Newbie
  • My first problem is when I save music it only allows me to save a certain amount of albums. Is there a limit on the quantity that you can save? Number 2 is when I build my queue I put enough music an...
  • Jason
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Premium
  • 175 Views
  • 1 replies
  • 0 likes

Account Statistics / Information

I made a mistake by updating to premium. I just want my unlimited account. Can I chanche it back?

  • Visitor
  • I made a mistake by updating to premium. I just want my unlimited account. Can I chanche it back?
  • driveflanger
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

I delete my Facebook account

Hola, borre mi cuenta de Facebook y me hize una nueva. Pague el premium de 3 meses con la antigua. Como puedo cambiar o pasar ese pago a la nueva cuenta de Facebook.??Hi I delete my old Facebook account, and I had payed the premium with the older. I ...

  • Newbie
  • Hola, borre mi cuenta de Facebook y me hize una nueva. Pague el premium de 3 meses con la antigua. Como puedo cambiar o pasar ese pago a la nueva cuenta de Facebook.?? Hi I delete my old Facebook ac...
  • driveflanger
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 206 Views
  • 1 replies
  • 0 likes

My email address used to sign up for Spotify but NOT by me!

Hi,My email address has been used by somebody who isn't me to sign up! I only discovered this when actually signing up for myself, said email was already used. So I got a reset email sent, logged in and found play list etc, all not mine.As none of th...

  • Newbie
  • Hi, My email address has been used by somebody who isn't me to sign up! I only discovered this when actually signing up for myself, said email was already used. So I got a reset email sent, logged i...
  • jean3601
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Spotify member but living in another country from registered country

I registered as a Spotify premium member in Australia but have moved to Malaysia now. I will be living in Malaysia for 6 months.... Can I use my original username on my Malaysia phone package. I tried changing the countries (as recommended) but unfor...

  • Visitor
  • I registered as a Spotify premium member in Australia but have moved to Malaysia now. I will be living in Malaysia for 6 months.... Can I use my original username on my Malaysia phone package. I trie...
  • driveflanger
  • Community Legend
  • 1073 Views
  • 1 replies
  • 0 likes
  • Login
  • 1073 Views
  • 1 replies
  • 0 likes

Solved!! Deleting multiple accounts -1 made through FB and 1 through now invalid email address.nocontactform

Hello, I would like to cancel my spotify accounts as neither can be used in my country of residence. I moved from the UK to the UAE 1 year ago and can't change my country in User Settings and obviously have gone over the 14 day holiday period.I unfor...

  • Visitor
  • Hello,  I would like to cancel my spotify accounts as neither can be used in my country of residence. I moved from the UK to the UAE 1 year ago and can't change my country in User Settings an...
  • jean3601
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

usd or mexican peso

i just suscribe to spotify premium and im from mexico, i dont know if its 99 mexican peso or 99 usdollars, can somebody help me??

  • Newbie
  • i just suscribe to spotify premium and im from mexico, i dont know if its 99 mexican peso or 99 usdollars, can somebody help me??    
  • driveflanger
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Charged for 2 years despite cancelling subscription?!

I cancelled my paid subscription about 2 years ago and was downgraded to the free version with ads. Recently I've received a series of emails telling me that I need to update my card details as my current card has expired and I am at risk of losing P...

  • Newbie
  • I cancelled my paid subscription about 2 years ago and was downgraded to the free version with ads. Recently I've received a series of emails telling me that I need to update my card details as my cu...
  • jean3601
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Deleting community account?

How can I delete this account but not my Spotify account?

  • Visitor
  • How can I delete this account but not my Spotify account?
  • jean3601
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Logging in

I tried to log in not sign up and it's saying that I have used that email address to sign up before, but I'm only trying to log in, it's on my app not my safari, I've tried deleting all and re-downloading it???? Please can anyone help

  • Newbie
  • I tried to log in not sign up and it's saying that I have used that email address to sign up before, but I'm only trying to log in, it's on my app not my safari, I've tried deleting all and re-downlo...
  • jean3601
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Login
  • 368 Views
  • 1 replies
  • 0 likes

Wrong Email used, forgot Password

I made my other account last night and used the wrong email and forgot what I used as a password(Beer)I signed up for premium now I cant log into the account or even reset my password. I can provide Billing Info as proof of ownership

  • Casual Listener
  • I made my other account last night and used the wrong email and forgot what I used as a password(Beer) I signed up for premium now I cant log into the account or even reset my password. I can prov...
  • user-removed
  • Not applicable
  • 2149 Views
  • 4 replies
  • 0 likes
  • Account
  • 2149 Views
  • 4 replies
  • 0 likes

Language problems

hi, i have my language setting on my iphone and tablet on english, yet somehow spotify ads are in french. sometimes also the main language is french. What to do... how do i get rid of the french stuff.

  • Newbie
  • hi, i have my language setting on my iphone and tablet on english, yet somehow spotify ads are in french. sometimes also the main language is french. What to do... how do i get rid of the french stuf...
  • 220 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Security
  • 220 Views
  • 0 replies
  • 0 likes

Can't Play Downloaded Songs Offline

A friend of mine logged onto Facebook on my phone. Since Spotify uses my Facebook account to sign me in, all of my downloaded songs were "deleted" (message saying his account had exceeded 3 devices ). After I logged him out I was able to start redown...

  • Newbie
  • A friend of mine logged onto Facebook on my phone. Since Spotify uses my Facebook account to sign me in, all of my downloaded songs were "deleted" (message saying his account had exceeded 3 devices )...
  • Jason
  • Spotify Legend
  • 704 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 704 Views
  • 1 replies
  • 0 likes

Can't connect with IFTTT

Spotify enabled connection with the IFTTT channel but I'm trying to add the Spotify channel via the IFTTT web and everytime they tell me it doesn't connect. Any ideas? It's maybe the browser? Thanks in advance,

  • Visitor
  • Spotify enabled connection with the IFTTT channel but I'm trying to add the Spotify channel via the IFTTT web and everytime they tell me it doesn't connect. Any ideas? It's maybe the browser?  ...
  • Jason
  • Spotify Legend
  • 1161 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 1161 Views
  • 1 replies
  • 0 likes

How delete my facebook account and log me in woth my emailadres?

Hi, I tried to log myself in. But they said I am registrated on facebook so I cannot seem to log in on my emailadress. Whats really annoying because I dont wanna use my facebook account anymore :). Hope someone can help me.thxx

  • Newbie
  • Hi, I tried to log myself in. But they said I am registrated on facebook so I cannot seem to log in on my emailadress. Whats really annoying because I dont wanna use my facebook account anymore :). H...
  • Jason
  • Spotify Legend
  • 395 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 395 Views
  • 1 replies
  • 1 likes

Spotify won't let me log in

So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log in using my Spotify web player on my laptop and ta...

  • Casual Listener
  • So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log...
  • Bittencourt
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Free
  • 267 Views
  • 1 replies
  • 0 likes

Switching from Spotify Trial to Student

Hi, currently I am in a 3 month trial that is 0,99 €/p.M. and it says in my Account Details that it will get prolonged for the regular price of 9,99 in 2/28/16. I am studying at University so I could apply for the 4,99/p.M. Fee. Now I would like to k...

  • Newbie
  • Hi, currently I am in a 3 month trial that is 0,99 €/p.M. and it says in my Account Details that it will get prolonged for the regular price of 9,99 in 2/28/16. I am studying at University so I could...
  • Jon_UK
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 217 Views
  • 1 replies
  • 0 likes