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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9405 Views
  • 3 replies
  • 9 likes
  • Security
  • 9405 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485485 Views
  • 979 replies
  • 111 likes
  • Account
  • 485485 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211830 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211830 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121518 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121518 Views
  • 72 replies
  • 12 likes

Solved!! Combining the 99 cent and student offers

Hey, I am a college student and I heard an ad about the 99 cent Premium. I clicked it, but on the payment page it said I would start being charged $9.99 after the three months. Is there a way for me to get the 99 cent offer and sign up for a student ...

  • Casual Listener
  • Hey, I am a college student and I heard an ad about the 99 cent Premium. I clicked it, but on the payment page it said I would start being charged $9.99 after the three months. Is there a way for me ...
  • OviiiOne
  • Community Legend
  • 8597 Views
  • 5 replies
  • 0 likes
  • 8597 Views
  • 5 replies
  • 0 likes

Did not receive 0,99 per month subscription offer

Hello, I received a 30-euro Spotify Gift card for Christmas and wanted to use it for the offer you have currently of getting 3 months of Spotify premium for 0.99 euros. This should still leave me with enough credit for 2 regular months, giving me a t...

  • Casual Listener
  • Hello,   I received a 30-euro Spotify Gift card for Christmas and wanted to use it for the offer you have currently of getting 3 months of Spotify premium for 0.99 euros. This should still lea...
  • BigIndianBrat
  • Newbie
  • 481 Views
  • 6 replies
  • 1 likes
  • Premium
    Subscription
  • 481 Views
  • 6 replies
  • 1 likes

Solved!! Delete my old Spotify account (linked to Facebook).

Hello everybody, can you help me?So, I created a new Spotify account, 'cause I don't like the last nickname. The old account is connected with my Facebook. A year ago, I sent a message to Spotify asking to close the old account. But the account sill ...

  • Casual Listener
  • Hello everybody, can you help me? So, I created a new Spotify account, 'cause I don't like the last nickname. The old account is connected with my Facebook. A year ago, I sent a message to Spotify a...
  • Melancholy_P
  • Casual Listener
  • 1667 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 1667 Views
  • 3 replies
  • 0 likes

spotify charged 1.12$ for trying to get a free month

So i was creating a new account after already having another account a while ago and i was trying to get premium but after trying to get to the process it offers you the free month, without option of the full 9.99$, so i put my card info on it and th...

  • Casual Listener
  • So i was creating a new account after already having another account a while ago and i was trying to get premium but after trying to get to the process it offers you the free month, without option of...
  • Xlinaye
  • Newbie
  • 250 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 250 Views
  • 2 replies
  • 0 likes

Mixed accounts

Hi guys, The problem: I accidently got a 3month sub on my facebook account, and used a spotify gift card on my main account which I actually use. Any ideas on what to do about this? Ideally I'd love to be able to bring over all the paid for subscript...

  • Newbie
  • Hi guys,   The problem: I accidently got a 3month sub on my facebook account, and used a spotify gift card on my main account which I actually use.   Any ideas on what to do about this?...
  • 125 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 125 Views
  • 0 replies
  • 0 likes

Who to call in mexico?

Hello, im from Mexico, i have a problem about my credit card, i got spotify free subscription, i never upgrade to the premium version, but someone did it, cuz i got charged in my card, i need to know a number to cancel or complaint that situation.

  • Newbie
  • Hello, im from Mexico, i have a problem about my credit card, i got spotify free subscription, i never upgrade to the premium version, but someone did it, cuz i got charged in my card, i need to know...
  • 213 Views
  • 0 replies
  • 0 likes
  • Security
    Subscription
  • 213 Views
  • 0 replies
  • 0 likes

Unsubscribe

I would like to unsubscribe but cannot find an email to email to to unsubscribe.Please help

  • Newbie
  • I would like to unsubscribe but cannot find an email to email to to unsubscribe. Please help
  • 261 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 261 Views
  • 0 replies
  • 0 likes

AmEx Premium Help

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  • Casual Listener
  • --
  • Oeghan
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 249 Views
  • 2 replies
  • 0 likes

Ordered gift card but nothing happened

So I ordered a gift card (so I thought) for my Dad for Xmas. He said no email came through to him. How does the gift card work? When will I be charged for the gift card if it the transaction went through? I'm reluctant to retry buying the gift card i...

  • Newbie
  • So I ordered a gift card (so I thought) for my Dad for Xmas. He said no email came through to him. How does the gift card work? When will I be charged for the gift card if it the transaction went thr...
  • 154 Views
  • 0 replies
  • 0 likes
  • Other
    Subscription
  • 154 Views
  • 0 replies
  • 0 likes

Signed up for special deal 3 months premium 99c

However, I've just been billed $14.99 on iTunesApple says Spotify problem to fix. Can anyone help?

  • Newbie
  • However, I've just been billed $14.99 on iTunes Apple says Spotify problem to fix. Can anyone help?
  • 189 Views
  • 0 replies
  • 0 likes
  • Premium
  • 189 Views
  • 0 replies
  • 0 likes

Free trial

How do I quit a spotify free trial 7 day trial.Does it cancel automatically if not how do I cancel it.

  • Newbie
  • How do I quit a spotify free trial 7 day trial.Does it cancel automatically if not how do I cancel it.
  • 196 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 196 Views
  • 0 replies
  • 0 likes

Gutscheinkarte mit den Unidays-Rabatt als Zahlungsmethode nicht auswählbar

Guten Tag, ich habe ein Problem ich würde ganz gerne mein Spotify Account auf Premium upgraden allerdings benutze ich dazu den Rabattcode von unidays welche mir 50% Rabatt gewährt wenn ich nun die Zahlungsmethode auswählen möchte, kann ich keinen Gut...

  • Casual Listener
  • Guten Tag, ich habe ein Problem ich würde ganz gerne mein Spotify Account auf Premium upgraden allerdings benutze ich dazu den Rabattcode von unidays welche mir 50% Rabatt gewährt wenn ich nun die Za...
  • 304 Views
  • 0 replies
  • 0 likes
  • Premium
  • 304 Views
  • 0 replies
  • 0 likes

changing information on account/

I signed up for Spotify through Facebook, I was living with my mom at the time and they have her zip code down on my account. I have a family of my own now and we moved to a different area. I need my info changed, and I also don't want to sign in thr...

  • Newbie
  • I signed up for Spotify through Facebook, I was living with my mom at the time and they have her zip code down on my account. I have a family of my own now and we moved to a different area. I need my...
  • 162 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Other
    Subscription
  • 162 Views
  • 0 replies
  • 0 likes

Cant use store bought gift cards to pay for premium

I just purchased premium service, and signed up for family plan. I knew I was doing this and purchased gift cards with cash to pay for this. Now, after I have signed up, I am told I can't use gift cards to pay for my account. Help?

  • Newbie
  • I just purchased premium service, and signed up for family plan.  I knew I was doing this and purchased gift cards with cash to pay for this.  Now, after I have signed up, I am told I can't...
  • petenatoli
  • Regular
  • 1014 Views
  • 5 replies
  • 0 likes
  • 1014 Views
  • 5 replies
  • 0 likes

Combine gift card with 3 months of Premium for just $0.99.

Hello! I just activated my gift card and wanted to use it in conjunction with the 3 months of Premium for just $0.99. When I went to registered for the latter, it said that I was ineligible because I'd entered my gift card first which made me a premi...

  • Casual Listener
  • Hello! I just activated my gift card and wanted to use it in conjunction with the 3 months of Premium for just $0.99. When I went to registered for the latter, it said that I was ineli...
  • petenatoli
  • Regular
  • 1036 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1036 Views
  • 6 replies
  • 0 likes

Holiday Deal Not Working?

I have had spotify free for a while and I saw that they had a deal, .99¢ for 3 months, and so I bought spotify 2 $10 gift cards to pay. I put them in and it says I only get the 2 months, which is the normal price. Why didn't I get the holiday deal?

  • Newbie
  • I have had spotify free for a while and I saw that they had a deal, .99¢ for 3 months, and so I bought spotify 2 $10 gift cards to pay. I put them in and it says I only get the 2 months, which is the...
  • djdreams10
  • Casual Listener
  • 277 Views
  • 4 replies
  • 0 likes
  • 277 Views
  • 4 replies
  • 0 likes

I JUST WANT TO CANCEL!

Please help.I was recently charged for premium. But I dont have premium. I dont even use this darn site. These people are horrid. No customer service line?GET ME OFF THIS darn SITE!!! I HATE IT

  • Newbie
  • Please help. I was recently charged for premium. But I dont have premium. I dont even use this darn site. These people are horrid. No customer service line? GET ME OFF THIS darn SITE!!! I HATE IT
  • 156 Views
  • 0 replies
  • 0 likes
  • Account
  • 156 Views
  • 0 replies
  • 0 likes

I can not pay my bill with credit card will

y traté durante más de una vez pagué y no me deja decir que mi tarjeta está teniendo un mal día para intentar algo más, pero con más tarjetas y trató diferentes bancos y no se puede tampoco, que puedo hacer?

  • Newbie
  • y traté durante más de una vez pagué y no me deja decir que mi tarjeta está teniendo un mal día para intentar algo más, pero con más tarjetas y trató diferentes bancos y no se puede tampoco, que pued...
  • 206 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 206 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium - College for $4.99, now I pay $9.99 for Spotify Premium?

I was originally signed up with the college discount, paying $4.99 However, for the past two months I have been paying $9.99. Is there a reason this is happening? If so, what can I do to fix it? Thank you in advance for your help!

  • Newbie
  • I was originally signed up with the college discount, paying $4.99   However, for the past two months I have been paying $9.99. Is there a reason this is happening? If so, what can I do to fix...
  • tracycui
  • Casual Listener
  • 2174 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 2174 Views
  • 4 replies
  • 0 likes