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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9392 Views
  • 3 replies
  • 9 likes
  • Security
  • 9392 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485372 Views
  • 979 replies
  • 111 likes
  • Account
  • 485372 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211810 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211810 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121499 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121499 Views
  • 72 replies
  • 12 likes

Can't change profile settings

Every time I try to change my profile settings. Spotify comes back with an error that states my email is already associated with another account. I do not own more than one Spotify account and there should only be one account for my email.

  • Casual Listener
  • Every time I try to change my profile settings. Spotify comes back with an error that states my email is already associated with another account. I do not own more than one Spotify account and there ...
  • hbarisdisli
  • Newbie
  • 1257 Views
  • 20 replies
  • 0 likes
  • 1257 Views
  • 20 replies
  • 0 likes

No notifications

Hello, Im using Spotify since a long time but since a couple of months I'm not getting notifications.But I need them to check updated subscriped playlists. I have updated the app 3-4 times an reinstalled it a coupleAll my notifications are enabled on...

  • Regular
  • Hello,   Im using Spotify since a long time but since a couple of months I'm not getting notifications. But I need them to check updated subscriped playlists. I have updated the app 3-4 ...
  • Dragonfall
  • Newbie
  • 989 Views
  • 11 replies
  • 0 likes
  • Account
    Free
    Other
  • 989 Views
  • 11 replies
  • 0 likes

Family Account - no invite option

Hi All, I just upgraded my premium account the family account (just the +1) for now. Having done this I don't see any opton for inviting family members to join my account? I've looked all over my account overview page but there is no option - does it...

  • Newbie
  • Hi All,   I just upgraded my premium account the family account (just the +1) for now. Having done this I don't see any opton for inviting family members to join my account?   I've ...
  • pasbris
  • Newbie
  • 451 Views
  • 3 replies
  • 0 likes
  • 451 Views
  • 3 replies
  • 0 likes

Do not false advertise

Signed up for 3 months for .99 today to extend premium from a add that came on spotify , I purchased the .99 and then spotify put a charge on my account for 9.99 without authorization and not able to contact support to cancel the charge.....false add...

  • Casual Listener
  • Signed up for 3 months for .99 today to extend premium from a add that came on spotify , I purchased the .99 and then spotify put a charge on my account for 9.99 without authorization and not able to...
  • wdshepard69
  • Casual Listener
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 251 Views
  • 1 replies
  • 0 likes

Need to restore my original account

Can someone from Spotify contact me about restoring my account, I have had to use a different e-mail address and become a new user to try to get help!

  • Newbie
  • Can someone from Spotify contact me about restoring my account, I have had to use a different e-mail address and become a new user to try to get help! 
  • 278 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 278 Views
  • 0 replies
  • 0 likes

Spotify Premium payment fault

Hi I am paying for Spotify Premium and have been for around 12 months now. However my account keeps wiping all my songs and asks me if I would like to upgrade to Premium? The last payment I made for premium was on the 4th of december. This is very fr...

  • Newbie
  • Hi I am paying for Spotify Premium and have been for around 12 months now. However my account keeps wiping all my songs and asks me if I would like to upgrade to Premium?   The last payment I ...
  • Nico
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 201 Views
  • 1 replies
  • 0 likes

gift card

I recieved a gift card, and when i put it in, it automatically set me up for the 6 months, because it was worth $60. I thought when i entered it, it would go in as credit, but automatically bought the premium. I want premium, but with the deal going ...

  • Newbie
  • I recieved a gift card, and when i put it in, it automatically set me up for the 6 months, because it was worth $60. I thought when i entered it, it would go in as credit, but automatically bought th...
  • Nico
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Premium Subscription

I recently got spotify premium, and i dont want spotify to automatically renew my subscription. If i cancel the subscription, will that take away premium now or will it stop the automatic renewal?

  • Newbie
  • I recently got spotify premium, and i dont want spotify to automatically renew my subscription.   If i cancel the subscription, will that take away premium now or will it stop the automatic re...
  • Nico
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 270 Views
  • 1 replies
  • 0 likes

registered premium via itunes and not informed of price difference

While listening to my spotify free version I heard an advertisement for registering for premium by 31 december 2015 and receiving the first three months for 0.99 and every month thereafter for 9.99. I went to take advantage of this but my laptop was ...

  • Newbie
  • While listening to my spotify free version I heard an advertisement for registering for premium by 31 december 2015 and receiving the first three months for 0.99 and every month thereafter for 9.99. ...
  • Gablephillip
  • Newbie
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 233 Views
  • 1 replies
  • 0 likes

Blocking songs and/or artists

You have the subscribe / unsubscribe button but if i want to listen to top 100 list and can't stand the voice of some artists why cant i Block them. So i dont have to listen to what i Think is **bleep**. And they will get my stream and will stay on t...

  • Newbie
  • You have the subscribe / unsubscribe button but if i want to listen to top 100 list and can't stand the voice of some artists why cant i Block them. So i dont have to listen to what i Think is **blee...
  • Nico
  • Community Legend
  • 204 Views
  • 1 replies
  • 1 likes
  • Premium
  • 204 Views
  • 1 replies
  • 1 likes

Spotify processed a refund but it made me lose my account????

I was using rdio and google music. Rogers offered me 2 years free if I got a certain plan. So I decided to try. Signed up for one month free and forgot to cancel. Once I saw I had been charged I canceled the paid service and activated a my 2 year Spo...

  • Casual Listener
  • I was using rdio and google music. Rogers offered me 2 years free if I got a certain plan. So I decided to try. Signed up for one month free and forgot to cancel. Once I saw I had been charged I canc...
  • _kayhow
  • Casual Listener
  • 388 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 388 Views
  • 6 replies
  • 0 likes

Billing

I paid my bill late last month. Does your due date reset with the New payment date or does it remain the same?

  • Newbie
  • I paid my bill late last month. Does your due date reset with the New payment date or does it remain the same?
  • sebastiankreuz
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
  • 257 Views
  • 1 replies
  • 0 likes

Premium through Rogers Wireless in Canada not working

Hi,I gor a premium Spotify account through a Rogers wireless promotion. It worked for a while, but a couple of days ago it stopped working. Now I can a only have a basic account.I followed the inatructions Rogers provided to get the promotions; in th...

  • Newbie
  • Hi, I gor a premium Spotify account through a Rogers wireless promotion. It worked for a while, but a couple of days ago it stopped working. Now I can a only have a basic account. I followed th...
  • 279 Views
  • 0 replies
  • 0 likes
  • Premium
  • 279 Views
  • 0 replies
  • 0 likes

Me suscribi mal a Spotify

Queria suscribirme con la promocion de 3 meses por $9 pero al hacerlo me suscirbieron por $119 por solo 1 mes

  • Newbie
  • Queria suscribirme con la promocion de 3 meses por $9 pero al hacerlo me suscirbieron por $119 por solo 1 mes
  • mariohatxe
  • Regular
  • 389 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 389 Views
  • 1 replies
  • 0 likes

Why i cant get premium

I was buy Premium 5 min ago but i dont get Premium please help me

  • Newbie
  • I was buy Premium 5 min ago but i dont get Premium please help me
  • sebastiankreuz
  • Spotify Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 216 Views
  • 1 replies
  • 0 likes

3 month deal

Hi,I got an email about a special offer in which I could subscribe for 3 months for only 5.99, so I did ,and got a receipt and I was charged,however it does not that I am covered for 3 months,where can I verify you will not charge me again until the ...

  • Newbie
  • Hi,I got an email about a special offer in which I could subscribe for 3 months for only 5.99, so I did ,and got a receipt and I was charged,however it does not that I am covered for 3 months,where c...
  • 295 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 295 Views
  • 0 replies
  • 0 likes

Student Discount Error

I am currently enrolled in a higher education university in the U.S. and have been receiving the discounted membership subscription of $4.99/month until this past month when I was charged $9.99. Is it necessary for me to revalidate my status as a stu...

  • Newbie
  • I am currently enrolled in a higher education university in the U.S. and have been receiving the discounted membership subscription of $4.99/month until this past month when I was charged $9.99. &nb...
  • kbrooksc
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 318 Views
  • 1 replies
  • 0 likes

Inviting and deleting on the family plan

I just upgraded to the family plan however in my account settings, I am unable to invite anyone. I thought I was able to invite up to 4 family members for the price of $11.99 Aus for the first 3 months? My account settings say premium, not family. An...

  • Casual Listener
  • I just upgraded to the family plan however in my account settings, I am unable to invite anyone. I thought I was able to invite up to 4 family members for the price of $11.99 Aus for the first 3 mont...
  • sebastiankreuz
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Family Subscriptions!

Hi! My dad bought the family plan and he sent me the invitation via email but I never got the email, we have tried several times and it doesnt work. What should I do? Thank you!

  • Newbie
  • Hi! My dad bought the family plan and he sent me the invitation via email but I never got the email, we have tried several times and it doesnt work. What should I do?    Thank you!
  • kbrooksc
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Account not active

My original account is saying that the email is not associated with an active Spotify account. It was working perfectly last night. Please help.

  • Newbie
  • My original account is saying that the email is not associated with an active Spotify account. It was working perfectly last night. Please help.
  • sebastiankreuz
  • Spotify Legend
  • 11849 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 11849 Views
  • 3 replies
  • 0 likes