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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9377 Views
  • 3 replies
  • 9 likes
  • Security
  • 9377 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485257 Views
  • 979 replies
  • 111 likes
  • Account
  • 485257 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211790 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211790 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121473 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121473 Views
  • 72 replies
  • 12 likes

spotify did not register my payment

Hello,yesterday I registered a new credit card number for my account and my card was already charged from spotify but I can't get access because when I try to enter spotify I keep receiving a message saying that I have to register new credit card inf...

  • Newbie
  • Hello, yesterday I registered a new credit card number for my account and my card was already charged from spotify but I can't get access because when I try to enter spotify I keep receiving a messa...
  • 135 Views
  • 0 replies
  • 0 likes
  • Account
  • 135 Views
  • 0 replies
  • 0 likes

Family plan and 3 month gift card

Hello. My daugther just redeemed gift cards and got 6 months of subscription left on her account.I saw this family plan offer, and i wonder how this works when she got 6 months left?1. Do I still have to pay full price for both me and her when she go...

  • Newbie
  • Hello.   My daugther just redeemed gift cards and got 6 months of subscription left on her account. I saw this family plan offer, and i wonder how this works when she got 6 months left? 1. D...
  • 210 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 210 Views
  • 0 replies
  • 0 likes

3 Monate für 99 cent (ios)

Kann ich dieses Angebot nicht über die app entgegennehmen also über den iTunes-Store zahlen?Denn wenn ich auf premium abonnieren drücke, steht bei mir der volle Preis von 12,99€ pro Monat Danke schon im Vorraus

  • Newbie
  • Kann ich dieses Angebot nicht über die app entgegennehmen also über den iTunes-Store zahlen? Denn wenn ich auf premium abonnieren drücke, steht bei mir der volle Preis von 12,99€ pro Monat 😞 Danke...
  • lorenabruyninck
  • Casual Listener
  • 416 Views
  • 3 replies
  • 0 likes
  • Premium
  • 416 Views
  • 3 replies
  • 0 likes

3 Monate für 99ct über PayPal bezahlen geht nicht

Ich komme immer auf die PayPal Seite, aber wenn ich auf bezahlen klicke, werde ich immer wieder auf die Angebotsseite von Spotify geleitet auf der man die Bezahloption angeben muss. Habe es mit Lastschrift und Kreditkarte über PayPal probiert, aber b...

  • Newbie
  • Ich komme immer auf die PayPal Seite, aber wenn ich auf bezahlen klicke, werde ich immer wieder auf die Angebotsseite von Spotify geleitet auf der man die Bezahloption angeben muss. Habe es mit Lasts...
  • 632 Views
  • 0 replies
  • 1 likes
  • Other
    Premium
  • 632 Views
  • 0 replies
  • 1 likes

Problema con la reproducción de canciones

Buenos noches Tengo un problemsa licencia premium por mi operador de red ETB. No puedo acceder a mi cuenta de Spotlight con mi cuenta en premium. Pueden ayudarme con este problema ya que ETB no se hace responsable de eso?

  • Newbie
  • Buenos noches   Tengo un problemsa licencia premium por mi operador de red ETB. No puedo acceder a mi cuenta de Spotlight con mi cuenta en premium. Pueden ayudarme con este problema ya que ETB...
  • 126 Views
  • 0 replies
  • 0 likes
  • Premium
  • 126 Views
  • 0 replies
  • 0 likes

PayPal

HellOI pay with PayPal but i dont have premium for 3 mouth

  • Newbie
  • HellO I pay with PayPal but i dont have premium for 3 mouth
  • 159 Views
  • 0 replies
  • 0 likes
  • Premium
  • 159 Views
  • 0 replies
  • 0 likes

Changing Account Details

I received an email from Spotify about how the MasterCard used for my account is about to expire, which it is, but when I clicked the link "Update Details" it had problems loading in my browser. When it finally did load it had boxes for my card numbe...

  • Newbie
  • I received an email from Spotify about how the MasterCard used for my account is about to expire, which it is, but when I clicked the link "Update Details" it had problems loading in my browser. When...
  • 148 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Security
  • 148 Views
  • 0 replies
  • 0 likes

Solved!! Extra Vouchers on top of existing vouchers

I've been given 2 one month Spotify gift cards, if I upload both at the same time will this give me two months worth or only one month as I entered them on the same day. (Stupid question I know but I just want to be sure).

  • Newbie
  • I've been given 2 one month Spotify gift cards, if I upload both at the same time will this give me two months worth or only one month as I entered them on the same day. (Stupid question I know but I...
  • user-removed
  • Not applicable
  • 260 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 260 Views
  • 1 replies
  • 0 likes

Spotify Subscription

Hello,I am a bit confused while setting up spotify account. I had it set up on my tablet, and put a code in from a gift card but it hasn't upgraded me to premium. I also purchased the 3 month free subsrciption for $0.99 with paypal and still no upgra...

  • Visitor
  • Hello, I am a bit confused while setting up spotify account. I had it set up on my tablet, and put a code in from a gift card but it hasn't upgraded me to premium. I also purchased the 3 month free ...
  • 101 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 101 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Offline Mode - How does it work?

Does 'offline mode' mean I can listen to music offline without the usage of data or WiFi?

  • Casual Listener
  • Does 'offline mode' mean I can listen to music offline without the usage of data or WiFi? 
  • kdagogo
  • Newbie
  • 576 Views
  • 3 replies
  • 0 likes
  • 576 Views
  • 3 replies
  • 0 likes

Family Premium/next bill in 2months instead of 3?

I signed up and added 1 more person besides me on the account. where i see the next bill it tells me payment is 2/23/16 for $14.99 which makes it only 2months free. It should say 3/25/15. Am I notunderstanding something? how do I contact the customer...

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  • Newbie
  • I signed up and added 1 more person besides me on the account. where i see the next bill it tells me payment is 2/23/16  for $14.99 which makes it only 2months free. It should say 3/25/15. &nbs...
  • 92 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 92 Views
  • 0 replies
  • 0 likes

Discount for High school students

Earlier today I purchased student premium however it still says free. My bank statement says the right amount was deduced but I do not have a receipt. If the money is still pending to be deduced from my bank account is this why I have not switched fr...

  • Newbie
  • Earlier today I purchased student premium however it still says free. My bank statement says the right amount was deduced but I do not have a receipt. If the money is still pending to be deduced from...
  • 140 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 140 Views
  • 0 replies
  • 0 likes

[SOLVED] E-CARD WRONG RECIPIENT E-MAIL

Hello all, I just purchased a e-card about an hour ago and I have just found out I inserted the wrong recipient e-mail (it's missing one letter). I have already sent an email to the Spotify support but it says if I need immediate help I should check ...

  • Newbie
  • Hello all,    I just purchased a e-card about an hour ago and I have just found out I inserted the wrong recipient e-mail (it's missing one letter). I have already sent an email to t...
  • 179 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 179 Views
  • 0 replies
  • 0 likes

Account deleted

Hello. I tried to use Spotify account today (tynmishoe22) and it said auto login failed at which point I tried to manually login and it said my account doesn't exist. I did not try logging in through Facebook as I don't want to and furthermore, I cou...

  • Newbie
  • Hello. I tried to use Spotify account today (tynmishoe22) and it said auto login failed at which point I tried to manually login and it said my account doesn't exist. I did not try logging in through...
  • 146 Views
  • 0 replies
  • 0 likes
  • Account
  • 146 Views
  • 0 replies
  • 0 likes

redemption did not upgrade

Used spotify card. Entered code but did not upgrade to premium. Have log out and have uninstalled and reinstalled. Still not worked.

  • Casual Listener
  • Used spotify card. Entered code but did not upgrade to premium. Have log out and have uninstalled and reinstalled. Still not worked.
  • 116 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 116 Views
  • 0 replies
  • 0 likes

redemption did not upgrade

Used spotify card. Entered code but did not upgrade to premium. Have log out and have uninstalled and reinstalled. Still not worked.

  • Casual Listener
  • Used spotify card. Entered code but did not upgrade to premium. Have log out and have uninstalled and reinstalled. Still not worked.
  • 110 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 110 Views
  • 0 replies
  • 0 likes

Cancel without password

Hi, A while ago I gifted a spotify subscription to my father in law. After a little over two years he decided that he no longer uses spotify often enough to warrant the subscription price. Unfortunately he doesn't remember his credentials and when he...

  • Casual Listener
  • Hi,   A while ago I gifted a spotify subscription to my father in law. After a little over two years he decided that he no longer uses spotify often enough to warrant the subscription price. U...
  • 203 Views
  • 0 replies
  • 0 likes
  • Login
    Subscription
  • 203 Views
  • 0 replies
  • 0 likes

Android notification spam

I've opted out of all marketing communications, and you're now using the android notification system to push out your bollocks. Please stop.

  • Music Fan
  • I've opted out of all marketing communications, and you're now using the android notification system to push out your bollocks. Please stop.
  • user-removed
  • Not applicable
  • 432 Views
  • 3 replies
  • 2 likes
  • Account
    Other
    Subscription
  • 432 Views
  • 3 replies
  • 2 likes

iTunes credit for a special offer for premium

So I have about $72.00 on iTunes, and Spotify has an awesome offer for premium that's 99 cents for 3 months and then only 9.99 afterwards, and I want to use my iTunes credit to get it but when I try to do so on the app, it only allows me to use it on...

  • Newbie
  • So I have about $72.00 on iTunes, and Spotify has an awesome offer for premium that's 99 cents for 3 months and then only 9.99 afterwards, and I want to use my iTunes credit to get it but when I try ...
  • 168 Views
  • 0 replies
  • 1 likes
  • Premium
    Subscription
  • 168 Views
  • 0 replies
  • 1 likes