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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9387 Views
  • 3 replies
  • 9 likes
  • Security
  • 9387 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485333 Views
  • 979 replies
  • 111 likes
  • Account
  • 485333 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211804 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211804 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121489 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121489 Views
  • 72 replies
  • 12 likes

Premium

So as of today, December 22,2015 I paid for a one month premium outside without a credit card. (Philippines) I arrived home and thought of getting the family plan for my girlfriend too, so I subscribe to it with another country credit card because th...

  • Newbie
  • So as of today, December 22,2015 I paid for a one month premium outside without a credit card. (Philippines) I arrived home and thought of getting the family plan for my girlfriend too, so I subscrib...
  • sebastiankreuz
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 180 Views
  • 1 replies
  • 0 likes

Redeem of multiple gift cards failed

I redeemed two 30€cards, one after the other but, after Spotify accepted both cards, the subscription duration is only three months?? Please don't tell me that it is not possible to Redeem multiple cards at the same time... If this is the case, they ...

  • Newbie
  • I redeemed two 30€cards, one after the other but, after Spotify accepted both cards, the subscription duration is only three months?? Please don't tell me that it is not possible to Redeem multiple c...
  • 219 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 219 Views
  • 0 replies
  • 0 likes

FAMILY SUBSCRIPTION

Hi, I live in Spain but have my account associated in the US.I subsribed to a family subscription offer and tried to invite my son who has the account in Spain.When I sent him the voucher, it did not go thorugh since both accounts are in different co...

  • Newbie
  • Hi, I live in Spain but have my account associated in the US. I subsribed to a family subscription offer and tried to invite my son who has the account in Spain. When I sent him the voucher, it did...
  • sebastiankreuz
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 198 Views
  • 1 replies
  • 0 likes

HELP MY ACCOUNT WAS HACKED

My account was hacked today, and the person who did it changed my password and email to my account. So I can't access it. Please someone help!

  • Newbie
  • My account was hacked today, and the person who did it changed my password and email to my account. So I can't access it. Please someone help!
  • 130 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 130 Views
  • 0 replies
  • 0 likes

Help - Stolen Device

Someone stole my iPad 6 months ago, and they just 'took over' my spotify listening as another device. The device shows up as 'Pauly's iPad' so i know it's mine. Unfortunately nothing is showing up in iCloud->Find My Phone. I'm hoping I can at least g...

  • Regular
  • Someone stole my iPad 6 months ago, and they just 'took over' my spotify listening as another device.   The device shows up as 'Pauly's iPad' so i know it's mine. Unfortunately nothing is show...
  • 152 Views
  • 0 replies
  • 0 likes
  • Security
  • 152 Views
  • 0 replies
  • 0 likes

Solved!! Ending auto subscription

Alright so I do NOT want Spotify to auto charge my paypal... Basically if I hit the end subscription button and fill out that forum will I still have premium until it runs out?? I'm using the $0.99 for 3 month deal and after the 3 months it's $9.99 s...

  • Casual Listener
  • Alright so I do NOT want Spotify to auto charge my paypal... Basically if I hit the end subscription button and fill out that forum will I still have premium until it runs out??    I'm us...
  • Reileyh8
  • Newbie
  • 429 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 429 Views
  • 3 replies
  • 0 likes

Necesito eliminar unas cuentas que tengo asociadas.

Hola, mi problema es el siguiente:Tengo mi cuenta spotify, en eso no hay problema, el problema es que quiero eliminar dos cuentas que tengo asociadas a mi tarjeta de crédito a demás de mi cuenta, las dos restantes quiero eliminar la suscripción pero ...

  • Newbie
  • Hola, mi problema es el siguiente: Tengo mi cuenta spotify, en eso no hay problema, el problema es que quiero eliminar dos cuentas que tengo asociadas a mi tarjeta de crédito a demás de mi cuenta, l...
  • 236 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 236 Views
  • 0 replies
  • 0 likes

Help My account was Hacked!

I woke up this morning and my spofity app on my phone logged me out. I tried to login but I couldn't. I hopped onto my computer to see if I could login there but alsa i could not. I tried resetting my password but when i went to my email i get the li...

  • Newbie
  • I woke up this morning and my spofity app on my phone logged me out. I tried to login but I couldn't. I hopped onto my computer to see if I could login there but alsa i could not. I tried resetting m...
  • sebastiankreuz
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 322 Views
  • 1 replies
  • 0 likes

promocion 3 meses x 1

Hola.Me aparece la opción de una oferta que se llama "vuelve a premium" de 3 meses por 1 pero no me puedo suscribir. Hago click en el anuncio de Spotify pero no hay ningun link como para comprar. He intentado desde donde dice Obtener premium pero me ...

  • Newbie
  • Hola. Me aparece la opción de una oferta que se llama "vuelve a premium" de 3 meses por 1 pero no me puedo suscribir. Hago click en el anuncio de Spotify pero no hay ningun link como para comprar. H...
  • anacoretark
  • Casual Listener
  • 545 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 545 Views
  • 2 replies
  • 0 likes

My card was charged but do not have account created

Yesterday I tried to create a student premium account. I just got accepted to a graduate program. While signing up, the system told me my student status could not be verified. I am trying to get documentation from my university. In the meantime, my c...

  • Casual Listener
  • Yesterday I tried to create a student premium account. I just got accepted to a graduate program.   While signing up, the system told me my student status could not be verified. I am trying to...
  • sebastiankreuz
  • Spotify Legend
  • 244 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 244 Views
  • 3 replies
  • 0 likes

Solved!! Issues with contact forms & deactivating account.

Hi, I need the person in-charge to delete my account immediately! I tried going to the contact form but it keeps shutting! Its getting on my nerves so do not ask me to try via the contact form again!It's ridiculous that we can't change our profile us...

  • Visitor
  • Hi, I need the person in-charge to delete my account immediately! I tried going to the contact form but it keeps shutting! Its getting on my nerves so do not ask me to try via the contact form again!...
  • fulgymongoose
  • Newbie
  • 540 Views
  • 7 replies
  • 0 likes
  • 540 Views
  • 7 replies
  • 0 likes

[TR][EN]Spotify yapmama rağmen free account olarak gösteriyor

0.99 tl olan premium account üyeliği satın aldım ve hesabımdan bu ücret kesildi.Hala free account olarak gözüküyorum.Nasıl bunu çözebilirim?I bought premium(0.99 Turks Liras in Turkiye).But i can't use premium version.My account seens free. How i fix...

  • Newbie
  • 0.99 tl olan premium account üyeliği satın aldım ve hesabımdan bu ücret kesildi.Hala free account olarak gözüküyorum.Nasıl bunu çözebilirim? I bought premium(0.99 Turks Liras in Turkiye).But i can...
  • 291 Views
  • 0 replies
  • 1 likes
  • Premium
  • 291 Views
  • 0 replies
  • 1 likes

From Family member back to premium member

Hello,I was a premium member and I just got a family membership (1+5) and set the payment plan for it.My purpose for joining the family plan was only to be able to sync and play all my play lists offline (under one same account) in my 5 devices (Win7...

  • Casual Listener
  • Hello, I was a premium member and I just got a family membership (1+5) and set the payment plan for it. My purpose for joining the family plan was only to be able to sync and play all my play lis...
  • DJaySin
  • Casual Listener
  • 576 Views
  • 1 replies
  • 0 likes
  • Electronic
  • 576 Views
  • 1 replies
  • 0 likes

Making sure I'm not charged again

I have two separate accounts- one Facebook and one with a login. I had a charge on my card for 9.99 even though neither of my accounts are premium anymore. I just want to make sure that I don't get charged again and that I'm completely off premium. C...

  • Newbie
  • I have two separate accounts- one Facebook and one with a login. I had a charge on my card for 9.99 even though neither of my accounts are premium anymore. I just want to make sure that I don't get c...
  • sebastiankreuz
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes

Cargo sin premium

Contrate Spotify premium con una tarjeta la cual ya había ocupado antes y solo me hicieron el cargo doble y no tengo premium

  • Newbie
  • Contrate Spotify premium con una tarjeta la cual ya había ocupado antes y solo me hicieron el cargo doble y no tengo premium
  • sebastiankreuz
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • Premium
  • 242 Views
  • 1 replies
  • 0 likes

Buy an e-card for someone who lives in another country

Is there any way I can buy a Spotify e-card for someone who lives in another country? I live in France and I would like to buy an e-card for someone living in Ireland. I've tried already but it didn't work. I used the link on the Irish website to buy...

  • Newbie
  • Is there any way I can buy a Spotify e-card for someone who lives in another country?  I live in France and I would like to buy an e-card for someone living in Ireland.   I've tried alrea...
  • agnesjka
  • Newbie
  • 168 Views
  • 1 replies
  • 0 likes
  • Other
  • 168 Views
  • 1 replies
  • 0 likes

Can't login to update payment info (redirect loop)

I am trying to update my payment info to continue using Spotify. Somehow I ca t login using my fb account which is how I've always logged In for several years. Please help!

  • Casual Listener
  • I am trying to update my payment info to continue using Spotify. Somehow I ca t login using my fb account which is how I've always logged In for several years. Please help!
  • sebastiankreuz
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Premium
  • 174 Views
  • 1 replies
  • 0 likes

Upgrade

Hello, I upgraded to premum and got a email confermation, but my account is still regular.

  • Newbie
  • Hello,    I upgraded to premum and got a email confermation, but my account is still regular.     
  • 109 Views
  • 0 replies
  • 0 likes
  • Premium
  • 109 Views
  • 0 replies
  • 0 likes

No se aplicó promoción de 3 meses premium.

Buenos días, el dia de antier saqué un pago para OXXO aprovechando la suscripción de 3 meses por 99.00$Al momento de llegar mi confirmación solo aparece de un mes. Alguna manera de solucionarlo?

  • Visitor
  • Buenos días, el dia de antier saqué un pago para OXXO aprovechando la suscripción de 3 meses por 99.00$ Al momento de llegar mi confirmación solo aparece de un mes. Alguna manera de solucionarlo?
  • Dereckcolts
  • Newbie
  • 128 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Premium Offer

If I do the $.99 for 3 month offer, can I then sign up as a student 3 months later? Or will one offer prevent me from being able to do another?

  • Newbie
  • If I do the $.99 for 3 month offer, can I then sign up as a student 3 months later? Or will one offer prevent me from being able to do another?
  • 115 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 115 Views
  • 0 replies
  • 0 likes