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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9409 Views
  • 3 replies
  • 9 likes
  • Security
  • 9409 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485507 Views
  • 979 replies
  • 111 likes
  • Account
  • 485507 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211835 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211835 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121519 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121519 Views
  • 72 replies
  • 12 likes

Paysafe won't work

Well the problem is theres an action going on for 3 months premium for 9.99 euros you can pay trough paysafe but it won't let me select paysafe anyone who can fix this shizzle? Please reply fast

  • Casual Listener
  • Well the problem is theres an action going on for 3 months premium for 9.99 euros you can pay trough paysafe but it won't let me select paysafe anyone who can fix this shizzle?   Please reply ...
  • Ox1
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Can someone please help me before i'm going to smash my pc

When you want to tick the paysafe box in other payments for the 3 months of premium it wont change to paysafe it sticks on credit card. Fix this or please help me fix this because this is really getting very annoying.

  • Casual Listener
  • When you want to tick the paysafe box in other payments for the 3 months of premium it wont change to paysafe it sticks on credit card. Fix this or please help me fix this because this is really gett...
  • Ox1
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Bound my Facebook account to my existing Google account

Hello, How can I create the bound between my existing spotify account (created with my e-mail adress) to my Facebook account? When I click on Activities>Find friends>Facebook connexion, it opens up Facebook, then nothing happens and I'm back on the s...

  • Newbie
  • Hello,   How can I create the bound between my existing spotify account (created with my e-mail adress) to my Facebook account?   When I click on Activities>Find friends>Facebook ...
  • 240 Views
  • 0 replies
  • 0 likes
  • Account
  • 240 Views
  • 0 replies
  • 0 likes

So frustrated

I am being notified that my account is on hold... But yet my debit was charged 3 times! I can't get in touch with anyone. I am so angry

  • Casual Listener
  • I am being notified that my account is on hold... But yet my debit was charged 3 times! I can't get in touch with anyone. I am so angry
  • KatesHere
  • Community Legend
  • 494 Views
  • 9 replies
  • 0 likes
  • Premium
  • 494 Views
  • 9 replies
  • 0 likes

Solved!! charged too many times to my acct

I just signed up for student discount premium yesterday but sent it too many times because it wasn't going through. Now my card is showing 4 transactions. What can I do about that?

  • Casual Listener
  • I just signed up for student discount premium yesterday but sent it too many times because it wasn't going through. Now my card is showing 4 transactions. What can I do about that?
  • jean3601
  • Community Legend
  • 458 Views
  • 4 replies
  • 0 likes
  • 458 Views
  • 4 replies
  • 0 likes

How to pay with Klarna?

Hey all of you,I used the 90 (3 months) days for 0,99€ offer today. I selected Klarna as payment method and everything went fine.What do I have to do now? I looked into the receips and there is one with a bunch of different numbers in it.Could anyone...

  • Casual Listener
  • Hey all of you, I used the 90 (3 months) days for 0,99€ offer today. I selected Klarna as payment method and everything went fine. What do I have to do now? I looked into the receips and there is o...
  • s4mirabut
  • Casual Listener
  • 1488 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 1488 Views
  • 2 replies
  • 0 likes

My two accounts are mixing up & all playlists are lost

I have two Spotify-accounts:1) via Facebook and2) an other direct by Spotify. When I try to login via Facebook, I always get to the Spotify-Direct-Account (whitout Playlists)I created many playlists in the Facebook connected account; I can not recove...

  • Newbie
  • I have two Spotify-accounts: 1) via Facebook and 2) an other direct by Spotify.   When I try to login via Facebook, I always get to the Spotify-Direct-Account (whitout Playlists) I create...
  • Staciamorgan69
  • Newbie
  • 293 Views
  • 2 replies
  • 0 likes
  • Account
  • 293 Views
  • 2 replies
  • 0 likes

Solved!! I have 2 accounts whit the same email addres, what can i do to make them the same acc?

I recently get the premiun whit mi user but i notice that spotify does not recognize them like the same accouunt. There is anything that i can do to t to make it a unique account?.

  • Casual Listener
  • I recently get the premiun whit mi user but  i notice that spotify does not recognize them like the same accouunt. There is anything that i can do to t to make it a unique account?.
  • cjriquelme
  • Casual Listener
  • 521 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 521 Views
  • 5 replies
  • 0 likes

spotify prenium

I paid for spotify prenium and it didn't work. someone can help me the faster as possible ??? thankss

  • Newbie
  • I paid for spotify prenium and it didn't work. someone can help me the faster as possible ??? thankss
  • user-removed
  • Not applicable
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

account doesn't show up

i'm not sure why but my account just doesn't show up when searched or linked to. this is the third time this has happened to me on an account, and i've currently had this account for a week. is there a solution for my account to be able to show up wh...

  • Newbie
  • i'm not sure why but my account just doesn't show up when searched or linked to. this is the third time this has happened to me on an account, and i've currently had this account for a week. is there...
  • 141 Views
  • 0 replies
  • 0 likes
  • Account
  • 141 Views
  • 0 replies
  • 0 likes

issue with the premium service purchase

hispotify has the option in mexico to purchase the premium subscritpion by ordering and going to pay to a 7 Eleven or Oxxo's, i just did this yesterday and my subscription still free. I really wanted to be premium so i got the 7 days trial, but why i...

  • Newbie
  • hi spotify has the option in mexico to purchase the premium subscritpion by ordering and going to pay to a 7 Eleven or Oxxo's, i just did this yesterday and my subscription still free. I really want...
  • Oreste
  • Composer
  • 153 Views
  • 1 replies
  • 0 likes
  • Premium
  • 153 Views
  • 1 replies
  • 0 likes

Solved!! subscription prematurely ended.

My spotify premium subsciption end on December 11th 2015, but today, december 8th 2015, the subsciption ended and i no longer have premium fetures. On my spotify settings under "account" my subscription is still showing up as premium. When i try to s...

  • Newbie
  • My spotify premium subsciption end on December 11th 2015, but today, december 8th 2015, the subsciption ended and i no longer have premium fetures.  On my spotify settings under "account" my sub...
  • Oreste
  • Composer
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 304 Views
  • 1 replies
  • 0 likes

99 cent promo issue

I signed my daughter up as a new user for the 99cent promo and it worked for one day then went back to free version. I tried signing her up again and it says we are not eligible for promo. How can i contact customer service to help me out with this?

  • Newbie
  • I signed my daughter up as a new user for the 99cent promo and it worked for one day then went back to free version. I tried signing her up again and it says we are not eligible for promo. How can i ...
  • KatesHere
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Spotify took my money for TWO months and I only subscribed for the FREE account.

I was charged for both October and November when I created this account only in NOVEMBER and it was a FREE SUBSCRIPTION! Do NOT support spotify or EVER create an account with them. They are scammers an I can't believe this business still exists.

  • Newbie
  • I was charged for both October and November when I created this account only in NOVEMBER and it was a FREE SUBSCRIPTION!  Do NOT support spotify or EVER create an account with them.  They a...
  • Oreste
  • Composer
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 161 Views
  • 1 replies
  • 0 likes

Switch from direct Spotify subscription to third party mobile phone provider

HiI have been subscribed to Premium for over 8 months, but want to avail of it through my mobile phone provider, Vodafone. Can I do this without losing my playlists? ThanksLinda

  • Newbie
  • Hi I have been subscribed to Premium for over 8 months, but want to avail of it through my mobile phone provider, Vodafone. Can I do this without losing my playlists?   Thanks Linda
  • Oreste
  • Composer
  • 179 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 179 Views
  • 1 replies
  • 0 likes

I am being charged for 2 accounts.

A while back I had an issue with my spotify. Assuming my premium was expired, I made another account. One is linked through facebook, another with my email. I've tried several times, and I still have an extra account I am being charged for. Spotify n...

  • Newbie
  • A while back I had an issue with my spotify. Assuming my premium was expired, I made another account. One is linked through facebook, another with my email. I've tried several times, and I still have...
  • Oreste
  • Composer
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Spotify account hacked? E-mail changed without me noticing. Always logged in through facebook

The e-mail address for my spotify account has been changed to something completely random and weird, tried to google the domain but found nothing. The only way I can log in is through Facebook and I can't change the e-mail because I need to know the ...

  • Newbie
  • The e-mail address for my spotify account has been changed to something completely random and weird, tried to google the domain but found nothing. The only way I can log in is through Facebook and I ...
  • Oreste
  • Composer
  • 382 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 382 Views
  • 1 replies
  • 0 likes

Account hacked or compromised!!

Hello! I have a huge problem! My account was hacked! I've used to pay a pre paid code to Spotify Premium, but at next day after payment, my account was deleted, compromised or banned somehow... I've have one account via Facebook (Nikolas Capucci), bu...

  • Newbie
  • Hello!   I have a huge problem!   My account was hacked! I've used to pay a pre paid code to Spotify Premium, but at next day after payment, my account was deleted, compromised or banne...
  • Oreste
  • Composer
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 199 Views
  • 1 replies
  • 0 likes

Using Premium

Hello. I am very disappointed because I signed up for Premium on a free 30-day trial and I canceled a few days before they were going to begin charging me. No sooner than I do that, Spotify brings out this offer to have three months of Premium for $0...

  • Newbie
  • Hello. I am very disappointed because I signed up for Premium on a free 30-day trial and I canceled a few days before they were going to begin charging me. No sooner than I do that, Spotify brings ou...
  • Oreste
  • Composer
  • 226 Views
  • 1 replies
  • 0 likes
  • Premium
  • 226 Views
  • 1 replies
  • 0 likes