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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9387 Views
  • 3 replies
  • 9 likes
  • Security
  • 9387 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485326 Views
  • 979 replies
  • 111 likes
  • Account
  • 485326 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211803 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211803 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121487 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121487 Views
  • 72 replies
  • 12 likes

Subcription

Is there anyways that i can cancel my subscription without losing the 3 month trial? Is there a way to stop the auto renewal ? I just wanted to try the trial and not get charged 3 months later ? Some help please would be great

  • Newbie
  • Is there anyways that i can cancel my subscription without losing the 3 month trial? Is there a way to stop the auto renewal ? I just wanted to try the trial and not get charged 3 months later ? Some...
  • eileen2792
  • Regular
  • 409 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 409 Views
  • 6 replies
  • 0 likes

Getting Charged Even Though i was Gifted Three Months

Hi All, I've been getting charged for the last three months even though i had been gifted three free months,i was just wondering if this happened to anyone else or what my next step is to get this sorted? Thanks

  • Newbie
  • Hi All,   I've been getting charged for the last three months even though i had been gifted three free months, i was just wondering if this happened to anyone else or what my next step is to ...
  • sebastiankreuz
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 191 Views
  • 1 replies
  • 0 likes

Cannot search for music

Using my iphone, when searching for a song, or artist, getting message "An error occurred Try Again". I have premium serviceI have deleted offline devicesI have uninstalled and reinstalled the app onto the phone Seriously frustrating, and no help fro...

  • Newbie
  • Using my iphone, when searching for a song, or artist, getting message "An error occurred Try Again".   I have premium service I have deleted offline devices I have uninstalled and reinstalle...
  • sebastiankreuz
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • Other
  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Subscription payment

I seen an offer for 0.99 the first 3 months than after it would be 10.00 monthly... how can i get billed automatically and not on my phone bill?

  • Casual Listener
  • I seen an offer for 0.99 the first 3 months than after it would be 10.00 monthly... how can i get billed automatically and not on my phone bill?
  • massielbaby
  • Casual Listener
  • 349 Views
  • 2 replies
  • 0 likes
  • Premium
  • 349 Views
  • 2 replies
  • 0 likes

I can not buy Spotify Premium.

I can't use my MasterCard to buy premium because it's showing an error every time I try to buy premium.The error is telling me that my payment service have a bad day and cant proceed. In swedish it says:"Hoppsan! Det verkar som att din betaltjänst ha...

  • Newbie
  • I can't use my MasterCard to buy premium because it's showing an error every time I try to buy premium. The error is telling me that my payment service have a bad day and cant proceed...
  • w0wzer
  • Newbie
  • 487 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 487 Views
  • 2 replies
  • 0 likes

99c/mo for 3 months

I've only used the month trial for my account, now it's not letting me get the 3 months for 99c a month offer because it is only meant for new subscribers. Is there a way around this??

  • Casual Listener
  • I've only used the month trial for my account, now it's not letting me get the 3 months for 99c a month offer because it is only meant for new subscribers.   Is there a way around this??
  • wdtSanta
  • Casual Listener
  • 333 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 333 Views
  • 2 replies
  • 0 likes

Solved!! Spotify's latest deal: 3 months for €9.99

Just wondering is this deal only if you pay by credit card or can you buy the spotify gift card in tesco which I know costs €30 and still get extra months free?

  • Casual Listener
  • Just wondering is this deal only if you pay by credit card or can you buy the spotify gift card in tesco which I know costs €30 and still get extra months free?
  • 11136874265
  • Casual Listener
  • 575 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 575 Views
  • 3 replies
  • 0 likes

Solved!! Mycket Premium Account

I havet a Premium Account tjat I pausen for, tet I cannot coonect tog Spotify egen I Sony havet internet. If this continues I Will enda mycket Account

  • Casual Listener
  • I havet a Premium Account tjat I pausen for, tet I cannot coonect tog Spotify egen I Sony havet internet. If this continues I Will enda mycket Account
  • MirnaSolaka82
  • Casual Listener
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes

Premium

I'm meant to have premium but phone bill got cut off I made payment and now Spotify says free still

  • Casual Listener
  • I'm meant to have premium but phone bill got cut off I made payment and now Spotify says free still
  • Zorrainer
  • Casual Listener
  • 313 Views
  • 2 replies
  • 0 likes
  • Premium
  • 313 Views
  • 2 replies
  • 0 likes

My Premium Account has Vanished, help!

Hi, I'm using an old account to post regarding an issue where my Premium account just vanished. Can someone help?

  • Visitor
  • Hi, I'm using an old account to post regarding an issue where my Premium account just vanished.  Can someone help?  
  • MauriceMV
  • Spotify Star
  • 590 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 590 Views
  • 3 replies
  • 0 likes

Decreasing the effort for followers to find us

Hello Our company decided to create a Spotify account, however we've found out that we're absolutely not easy to find. Currently we have a free account but we're open for any offers or options to upgrade IF this leads to fewer (or very few) effort fo...

  • Newbie
  • Hello   Our company decided to create a Spotify account, however we've found out that we're absolutely not easy to find. Currently we have a free account but we're open for any offers or optio...
  • sebastiankreuz
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
  • 201 Views
  • 1 replies
  • 0 likes

Paid for premium on two devices with the same credit card

HiSo, yesterday a friend of mine used his credit card to pay for premium service ($9.00MX for three months), so i asked him if i could use his CC to subscribe to premium on my account, i used it but when i was in the last step, a pop up from spotify ...

  • Casual Listener
  • Hi So, yesterday a friend of mine used his credit card to pay for premium service ($9.00MX for three months), so i asked him if i could use his CC to subscribe to premium on my account, i used it ...
  • bumbibjarna
  • Newbie
  • 1049 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1049 Views
  • 5 replies
  • 0 likes

I get Spotify premium with my.mobile package

Why can't I seem to get the premium subscription to Spotify?? When it's part of my mobile contract

  • Newbie
  • Why can't I seem to get the premium subscription to Spotify?? When it's part of my mobile contract
  • sebastiankreuz
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 213 Views
  • 1 replies
  • 0 likes

No me resetea el password

A ver si alguien me puede ayudar.Normalmente entro a mi cuenta premium con mi usurio de Facebook, pero quiero poner mi spoty en el movil de mi mujer para escucharlo desde ahí, pero no quiero instalar facebook.Al ir a la seccion de reestablecer mi con...

  • Newbie
  • A ver si alguien me puede ayudar. Normalmente entro a mi cuenta premium con mi usurio de Facebook, pero quiero poner mi spoty en el movil de mi mujer para escucharlo desde ahí, pero no quiero instal...
  • sebastiankreuz
  • Spotify Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 542 Views
  • 1 replies
  • 0 likes

DUDA Promoción México

¿Cuándo quiero contratar la promoción de 3 meses premium por $9, pagando por medio de oxxo, debo de pagar los $9 o los $99 de un mes?Porque a la hora de imprimir el recibo en este dice que debo de pagar $99, pero si quiero la promoción nadamas tengo ...

  • Newbie
  • ¿Cuándo quiero contratar la promoción de 3 meses premium por $9, pagando por medio de oxxo, debo de pagar los $9 o los $99 de un mes? Porque a la hora de imprimir el recibo en este dice que debo de ...
  • sebastiankreuz
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 192 Views
  • 1 replies
  • 0 likes

no premium

It has just come to my attention that I have been getting billed for a premium service that does not work on my phone. I have submitted several messages to Spotify about the service not working and finally just stopped using it. I just now reviewed m...

  • Casual Listener
  • It has just come to my attention that I have been getting billed for a premium service that does not work on my phone. I have submitted several messages to Spotify about the service not working and f...
  • 1250149968
  • Casual Listener
  • 400 Views
  • 4 replies
  • 0 likes
  • Premium
  • 400 Views
  • 4 replies
  • 0 likes

Reconnect to facebook?

I accidently clicked 'disconnect from facebook' on my premium account. When i tried to sign back in it took me to a 'free' account linked to my facebook- but it's a duplicate with no playlists etc. I can't remember my username or password for my orig...

  • Newbie
  • I accidently clicked 'disconnect from facebook' on my premium account.   When i tried to sign back in it took me to a 'free' account linked to my facebook- but it's a duplicate with no playlis...
  • ccbb89091
  • Newbie
  • 496 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
  • 496 Views
  • 1 replies
  • 2 likes

Solved!! Double-clicking does not play songs anymore, nor does the correct song play.

Since the last update, the 10-15 or so last added songs can't be accessed by double-clicking anymore. Highlight works, but the songs simply wont play. I manage to get around this problem by queueing them, but after a while it gets frustrating. This a...

  • Regular
  • Since the last update, the 10-15 or so last added songs can't be accessed by double-clicking anymore. Highlight works, but the songs simply wont play. I manage to get around this problem by queueing ...
  • skyguy23
  • Newbie
  • 2702 Views
  • 4 replies
  • 5 likes
  • Other
  • 2702 Views
  • 4 replies
  • 5 likes

Pago cancelado

Hola! Mi pago no se porque no lo aceptaron pero la tarjeta es de crédito por ende se realizó el pago... Me urge que se restablezca porque ya pague y no me dejan usarlo.

  • Casual Listener
  • Hola! Mi pago no se porque no lo aceptaron pero la tarjeta es de crédito por ende se realizó el pago... Me urge que se restablezca porque ya pague y no me dejan usarlo.
  • driveflanger
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Premium
  • 245 Views
  • 1 replies
  • 0 likes

I got premium, also pay for it, but I can not cancel it.

Hello, my name is Alwin comming from the Netherlands, so my problem, A few months ago, I wanted to try Premium, I enjoyed it a lot the last months!but now i realise I dont realy have the money in spare, so i wanted to cancel it.Now i searched and sea...

  • Casual Listener
  • Hello,   my name is  Alwin comming from the Netherlands,   so my problem, A few months ago, I wanted to try Premium, I enjoyed it a lot the last months! but now i realise I dont r...
  • alwaysalwinn
  • Casual Listener
  • 384 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 384 Views
  • 5 replies
  • 0 likes