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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9104 Views
  • 1 replies
  • 9 likes
  • Security
  • 9104 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482831 Views
  • 979 replies
  • 111 likes
  • Account
  • 482831 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211086 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211086 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121043 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121043 Views
  • 72 replies
  • 12 likes

Superuser Contribution New Spotify Account - Premium Trial Not Available

PlanFree - trying to get premium trial My IssueI just signed up for a Spotify account (free). Got emails about the 3 month free premium trial. When I go in to input my payment detail it says that I have already tried premium. When I created the accou...

  • Casual Listener
  • Plan Free - trying to get premium trial   My Issue I just signed up for a Spotify account (free).  Got emails about the 3 month free premium trial.  When I go in to input my paymen...
  • CarlosE
  • Moderator
  • 1832 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1832 Views
  • 5 replies
  • 0 likes

Superuser Contribution Own Listening Activity not Updated for Friends

Hey.
A week ago my listening activity stopped being updated for my friends and completely vanished from their side bars today, although I have been listening to music via Spotify almost every day. The settings remained unchanged and the same on each ...

  • Regular
  • Hey.
 A week ago my listening activity stopped being updated for my friends and completely vanished from their side bars today, although I have been listening to music via Spotify almost every day. ...
  • Ver
  • Spotify Legend
  • 2757 Views
  • 13 replies
  • 2 likes
  • Account
    Other
  • 2757 Views
  • 13 replies
  • 2 likes

Solved!! Accidentally removed family member

Hello, I accidentally removed my wife from our family plan. Meanwhile she changed her password and she got the free plan (because she was already removed from our family plan). Is it possible to add her to our family plan again without lose her data ...

  • Visitor
  • Hello, I accidentally removed my wife from our family plan. Meanwhile she changed her password and she got the free plan (because she was already removed from our family plan). Is it possible to add ...
  • user-removed
  • Not applicable
  • 6291 Views
  • 1 replies
  • 0 likes
  • Account
  • 6291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows app not working properly

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueHi Community, happy 2021!I have been using Spotify on my PC without any issues. Suddenly, it doesn't play ANY music. A blue bar appears on top saying "Spotify can't play this r...

  • Regular
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Hi Community, happy 2021! I have been using Spotify on my PC without any issues. Suddenly, it ...
  • cmgpimenta
  • Regular
  • 1202 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1202 Views
  • 2 replies
  • 0 likes

Superuser Contribution JRE podcast not working in car

hi, I have a premium membership and when trying to play just the JRE podcast in my car it doesn’t work. Music and all other podcasts are fine. Is anyone else having this issue?None of the below information is required. However, the more you provide t...

  • Regular
  • hi,   I have a premium membership and when trying to play just the JRE podcast in my car it doesn’t work.  Music and all other podcasts are fine.  Is anyone else having this issue? ...
  • GorillaSWE
  • Newbie
  • 3583 Views
  • 8 replies
  • 3 likes
  • Premium
  • 3583 Views
  • 8 replies
  • 3 likes

My playlist follower account disappeared??

Recently, I made a tiktok about my spotify account, and it blew up. I gained a lot of new followers because of this, and a ton of new followers on my playlists. However, I woke up this morning to see that all my playlists went back to 0 followers, or...

  • Casual Listener
  • Recently, I made a tiktok about my spotify account, and it blew up. I gained a lot of new followers because of this, and a ton of new followers on my playlists. However, I woke up this morning to see...
  • Billy-J
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

change facebook login to e-mail login

PlanPremiumCountryCroatia Device(iPhone 7, Nvidia Shield TVOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, how can i change connecting with facebook into connecting with e-mail?

  • Casual Listener
  •     Plan Premium Country Croatia   Device (iPhone 7, Nvidia Shield TV Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hel...
  • Billy-J
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 442 Views
  • 1 replies
  • 0 likes

Hacked

PlanFreeCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI've most likely been hacked in 2018. Whenever I try to create an account with my email : **bleep**It tells me my account already exists, however if I try to reset my passwor...

  • Visitor
  • Plan Free Country Turkey Device PC Operating System Windows 10   My Question or Issue I've most likely been hacked in 2018. Whenever I try to create an account with my email : **bleep*...
  • Billy-J
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot add an email to my account

I created an account a few months ago as i lost my pervious one. Somehow, i dont have an email attached to the account. I have gone into 'edit profile' but it will not allow me to type into the boxes.....?PlanPremiumCountryAustraliaDeviceiPhone 6s

  • Visitor
  • I created an account a few months ago as i lost my pervious one. Somehow, i dont have an email attached to the account. I have gone into 'edit profile' but it will not allow me to type into the boxes...
  • CarlosE
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merge subscriptions

Can you merge my likes songs from my previous subscriptions? I think there must be 2 accounts in my subscriptions. Please cancel 1 account and bring forward all the likes songs that I have been collected to my current account from Hotmail to Gmail. T...

  • Casual Listener
  • Can you merge my likes songs from my previous subscriptions? I think there must be 2 accounts in my subscriptions. Please cancel 1 account and bring forward all the likes songs that I have been colle...
  • BILLYYEO
  • Casual Listener
  • 1443 Views
  • 2 replies
  • 0 likes
  • Account
  • 1443 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cobrança indevida

Eu fazia parte do Spotify Premium e depois entrei na conta da família paga pelo meu irmão no dia 23/11/2020. No dia 23/12/2020 continuou a ser cobrada a taxa de R$16,90. O que fazer para resolver essa questão?

  • Newbie
  • Eu fazia parte do Spotify Premium e depois entrei na conta da família paga pelo meu irmão no dia 23/11/2020. No dia 23/12/2020 continuou a ser cobrada a taxa de R$16,90. O que fazer para resolver ess...
  • Alex
  • Spotify Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook: Unfriended Friends Still Visible

PlanPremiumCountryAustralia DeviceDesktopOperating SystemWindows 10 My Question or IssueNot sure if this is a problem happening lately or whatever, but I don't think my Facebook Friends list is syncing with who I'm following/who follows me on Spotify...

  • Regular
  • Plan Premium Country Australia   Device Desktop Operating System Windows 10   My Question or Issue Not sure if this is a problem happening lately or whatever, but I don't think m...
  • Ver
  • Spotify Legend
  • 1681 Views
  • 16 replies
  • 0 likes
  • Account
  • 1681 Views
  • 16 replies
  • 0 likes

I can't login to my Spotify Account

Hi, so for the past two weeks or so I've been trying to login into my Spotify account with no luck, I've been the CORRET email/username and password and but it's prompting me that my credentials are wrong but I'm pretty sure they are not, I've even u...

  • Visitor
  • Hi, so for the past two weeks or so I've been trying to login into my Spotify account with no luck, I've been the CORRET email/username and password and but it's prompting me that my credentials are ...
  • AdamDamon
  • Spotify Star
  • 769 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm not abroad!

Plan - FreeCountry - Germany Device - IPhone XS Max, Macbook Operating System - IOS 14.3, MacOS My Question or Issue - Hii! I've had spotify for about two weeks now, and I absolutely love the service but I have no need for a premium account. Anyways,...

  • Casual Listener
  • Plan - Free Country - Germany   Device - IPhone XS Max, Macbook  Operating System - IOS 14.3, MacOS     My Question or Issue -  Hii!  I've had spotify for ab...
  • Ver
  • Spotify Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not linking to a Playstation Account because it says im linked to another one

Im trying to like my playstation account to spotify, but it says im linked to another account. This other account has since been deleted and i am not able to get back on it to unlink it. What are my options on what to do to get it linked to my new ac...

  • Visitor
  • Im trying to like my playstation account to spotify, but it says im linked to another account. This other account has since been deleted and i am not able to get back on it to unlink it. What are my ...
  • Ver
  • Spotify Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 545 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unknown PS4 in devices list

PlanPremiumCountryTurkeyDevicePC, and PS4???Operating SystemWindows 10 & Linux both affected My Question or IssueI am seeing a PS4 in my connected devices list in the Spotify app. I do not own nor have I ever connected to a PS4 before. However, I am ...

  • Casual Listener
  • Plan Premium Country Turkey Device PC, and PS4??? Operating System Windows 10 & Linux both affected   My Question or Issue I am seeing a PS4 in my connected devices list in the Spo...
  • Fraek
  • Music Fan
  • 4314 Views
  • 9 replies
  • 0 likes
  • Account
    Security
  • 4314 Views
  • 9 replies
  • 0 likes

Remove unwanted devices from my account

Hello, so I own a premium account for some time now, and since almost the beginning I noticed that there were a lot of devices I do not own linked to my account (mostly playstation 4 and other devices).Needless to say that I do not own any of those d...

  • Casual Listener
  • Hello, so I own a premium account for some time now, and since almost the beginning I noticed that there were a lot of devices I do not own linked to my account (mostly playstation 4 and other device...
  • Fraek
  • Music Fan
  • 1666 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1666 Views
  • 5 replies
  • 0 likes

Unknown people on family plan

PlanPremiumCountryUSA DeviceSamsung Note 8Operating SystemAndroid My Question or IssueThis is my 4th time writing this, because you people have made it so difficult to write a complaint.. I'll stick to the points. My Spotify app was logged out of my ...

  • Visitor
  •   Plan Premium Country USA   Device Samsung Note 8 Operating System Android   My Question or Issue This is my 4th time writing this, because you people have made it so diff...
  • unknown27
  • Visitor
  • 1738 Views
  • 3 replies
  • 0 likes
  • Other
  • 1738 Views
  • 3 replies
  • 0 likes

Superuser Contribution SPOTIFY THINKS IM ABROAD WHEN IM NOT AND NEVER WAS.

When I try logging into my account after reinstalling Spotify it says abroad is only available 14 days or something and I've never been out of the country and when I go on any computer to check which country it has, it's the correct one which is US w...

  • Visitor
  • When I try logging into my account after reinstalling Spotify it says abroad is only available 14 days or something and I've never been out of the country and when I go on any computer to check which...
  • Ver
  • Spotify Legend
  • 1059 Views
  • 9 replies
  • 0 likes
  • Login
  • 1059 Views
  • 9 replies
  • 0 likes

[Android] i can't see the lyrics of songs

i can't see the lyrics of songs even though this is a feature that has been out for a while, my friends and family are able to see it but it doesn't show up for me

  • Casual Listener
  • i can't see the lyrics of songs even though this is a feature that has been out for a while, my friends and family are able to see it but it doesn't show up for me 
  • Luan
  • Spotify Star
  • 448 Views
  • 1 replies
  • 0 likes
  • Android
  • 448 Views
  • 1 replies
  • 0 likes