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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9335 Views
  • 3 replies
  • 9 likes
  • Security
  • 9335 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484826 Views
  • 979 replies
  • 111 likes
  • Account
  • 484826 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211694 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211694 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121385 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121385 Views
  • 72 replies
  • 12 likes

spotify student

How can i change from premium to spotify student? do i have to cancel my subscription and start it all over or can i do it directly somehow?

  • Newbie
  • How can i change from premium to spotify student? do i have to cancel my subscription and start it all over or can i do it directly somehow?  
  • Ox1
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 181 Views
  • 1 replies
  • 0 likes

Spotify Family no Invte

I have a Spotify Family Account £14.99 per month with just myself and one member on it.I would like to add another member of my family I cannot see an 'INVITE" button on my account only view is myself as administrator and option to remove my one curr...

  • Newbie
  • I have a Spotify Family Account £14.99 per month with just myself and one member on it. I would like to add another member of my family   I cannot see an 'INVITE" button on my account only vi...
  • 187 Views
  • 0 replies
  • 1 likes
  • Account
  • 187 Views
  • 0 replies
  • 1 likes

Was a happy premium for 2months then suddenly free

Got Spotify premium right away in August. About 2 weeks ago I noticed I couldn't pick songs and it says I'm under free. I tried upgrading again with the same payment didn't work. Tried reinstalling didn't work. Sent an email didn't get a response. Yo...

  • Newbie
  • Got Spotify premium right away in August. About 2 weeks ago I noticed I couldn't pick songs and it says I'm under free. I tried upgrading again with the same payment didn't work. Tried reinstalling d...
  • 141 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 141 Views
  • 0 replies
  • 0 likes

No more Facebook connect

Hi,I have created my account with facebook connect. Now i don't to want to log with facebook. I create a password in my profil. But my ID is a number and not my mail. How to canceled my Facebook connect for Spotify ? And How to get back my mail as my...

  • Newbie
  • Hi, I have created my account with facebook connect. Now i don't to want to log with facebook. I create a password in my profil. But my ID is a number and not my mail. How to canceled my Facebook ...
  • 163 Views
  • 0 replies
  • 0 likes
  • Account
  • 163 Views
  • 0 replies
  • 0 likes

Payment problems with Premium

I tried to get Spotify Premium which cost 9,99 euros. When I got my receipt it shows that I have paid over 119,99 euros. My account shows that my Premiun will last till 4.11.2016. It seems that I have paid for one year but it was ment to be every mon...

  • Newbie
  • I tried to get Spotify Premium which cost 9,99 euros. When I got my receipt it shows that I have paid over 119,99 euros. My account shows that my Premiun will last till 4.11.2016. It seems that I hav...
  • 136 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 136 Views
  • 0 replies
  • 0 likes

login Failed

I've never logged into spotify before and now that i've tried, it says 'You can only use Spotify abroad for 14 days'. I've read other forums where it says to change the country, but I can't log in to do that!

  • Newbie
  • I've never logged into spotify before and now that i've tried, it says 'You can only use Spotify abroad for 14 days'. I've read other forums where it says to change the country, but I can't log in to...
  • RaùlSegarra
  • Newbie
  • 287 Views
  • 2 replies
  • 0 likes
  • Login
  • 287 Views
  • 2 replies
  • 0 likes

I have paid but appears as a free account

I have paid but it appears as a free account, please help me this is tus ID MJ6F879M2T of the pay.Tan you

  • Newbie
  • I have paid but it appears as a free account, please help me this is tus ID MJ6F879M2T of the pay. Tan you
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
  • 131 Views
  • 0 replies
  • 0 likes

Had been set up with recurring payments for over 2 years, now credit card not working

Hi, I've had recurring payments set up with my credit card for over a year. Yesterday, I received an email saying my premium account had been paused because my payment didn't go through. I've contacted my credit card company and they report no issues...

  • Casual Listener
  • Hi, I've had recurring payments set up with my credit card for over a year. Yesterday, I received an email saying my premium account had been paused because my payment didn't go through. I've contact...
  • Emh39
  • Casual Listener
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Transferring Account

I just signed up for a Rogers account and now I get spotify for free, so how do I transfer my current trial account under my rogers one?

  • Newbie
  • I just signed up for a Rogers account and now I get spotify for free, so how do I transfer my current trial account under my rogers one?
  • 195 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 195 Views
  • 0 replies
  • 0 likes

Account Issues

Hi, I had a Spotify account that I had created a long time ago through Facebook, but I recently decided I no longer liked the username. I discovered by reading the community support pages that the only way I could change my username was to create a t...

  • Regular
  • Hi, I had a Spotify account that I had created a long time ago through Facebook, but I recently decided I no longer liked the username. I discovered by reading the community support pages that the on...
  • 157 Views
  • 0 replies
  • 0 likes
  • Account
  • 157 Views
  • 0 replies
  • 0 likes

Starred Playlist Gone

All of the songs in my starred playlist are gone since the only one there is a track I liked yesterday even though all tracks on my other playlist still exist. I'm using the online play.spotify, have always logged in through Facebook, and never delet...

  • Casual Listener
  • All of the songs in my starred playlist are gone since the only one there is a track I liked yesterday even though all tracks on my other playlist still exist. I'm using the online play.spotify, have...
  • MaryS
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 177 Views
  • 1 replies
  • 0 likes

using spotify on multiple devices.

I have 3 stereo systems that are spotify capable, but it seems I can only stream to one at a time. (iTunes allows me to stream to multiple) how do I do this on the spotify app?

  • Newbie
  • I have 3 stereo systems that are spotify capable, but it seems I can only stream to one at a time.  (iTunes allows me to stream to multiple) how do I do this on the spotify app?
  • MaryS
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • Premium
  • 218 Views
  • 1 replies
  • 0 likes

Card is OK, Spotify thinks otherwise?

My payment details are fine, spotify still says unable to renew my family subscription.Can you please try again? I shouldn`t have to ask this to a comunity. Thanks and please let me know if you see more problems with the card. It has been working goo...

  • Newbie
  • My payment details are fine, spotify still says unable to renew my family subscription. Can you please try again? I shouldn`t have to ask this to a comunity.   Thanks and please let me know i...
  • MaryS
  • Roadie
  • 221 Views
  • 1 replies
  • 1 likes
  • Account
    Subscription
  • 221 Views
  • 1 replies
  • 1 likes

Not able to update Credit Card

Spotify will not allow me to update my card to my AMEX saying that it is out of country, even though it is a USA card and my account is set as being in the USA. I also do not want to log in with Facebook anymore, so I created a new account as advised...

  • Newbie
  • Spotify will not allow me to update my card to my AMEX saying that it is out of country, even though it is a USA card and my account is set as being in the USA.    I also do not want to l...
  • MaryS
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Does the student discount expire?

A while back I signed up with spotifty using the student discount deal and it's worked fine as long I can remember. Recently though, when I was looking through my transactions it started to charge me $9.99 instead of the $4.99 that i've always been c...

  • Newbie
  • A while back I signed up with spotifty using the student discount deal and it's worked fine as long I can remember. Recently though, when I was looking through my transactions it started to charge me...
  • MaryS
  • Roadie
  • 2612 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 2612 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally deleted songs

Hi, how you're all doing mates? hope really good. I'm writing this message because today I accidentally deleted a few songs on my iPhone, and I was wondering If there was a way to get them back. Thank you very much for reading, Ramses.

  • Casual Listener
  • Hi, how you're all doing mates? hope really good. I'm writing this message because today I accidentally deleted a few songs on my iPhone, and I was wondering If there was a way to get them back. &nb...
  • MaryS
  • Roadie
  • 951 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 951 Views
  • 3 replies
  • 0 likes

Solved!! Need to cancel my account to enter a code (provided by BASE) to be premium

Hello here is my problem : I need to cancel the account I have to be able to enter a code to be premium (that I had by sms from my phone network which is BASE). When I enter the code and my phone number they tell me that this number is already subscr...

  • Casual Listener
  • Hello here is  my problem : I need to cancel the account I have to be able to enter a code to be premium (that I had by sms from my phone network which is BASE). When I enter the code and my pho...
  • Reflux_
  • Community Legend
  • 508 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 508 Views
  • 3 replies
  • 0 likes

If I cancel premium before my renewal date will my card be credited at a pro-rated rate?

Just wondering if I cancel my premium subscription part way through the month if I'll still be charged for the whole month. Thanks

  • Casual Listener
  • Just wondering if I cancel my premium subscription part way through the month if I'll still be charged for the whole month.   Thanks
  • madmonkey23
  • Roadie
  • 784 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 784 Views
  • 4 replies
  • 0 likes

Says I am no longer premium

Spotify claims that I am not longer a premium member, yet less than a month ago I redeemed a $30 card, and at first it didn't even try to deny that I was, maybe a week or two after I had redeemed it. How can this be? It even shows up on my account re...

  • Newbie
  • Spotify claims that I am not longer a premium member, yet less than a month ago I redeemed a $30 card, and at first it didn't even try to deny that I was, maybe a week or two after I had redeemed it....
  • madmonkey23
  • Roadie
  • 666 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 666 Views
  • 1 replies
  • 0 likes

These people are ripping me off!

How do I stop these mother**bleep**ers from charging me after I already cancelled the premium membership. This is the second month that they've charged me and I can't get a hold of them to tell theses mother**bleep**ers to back off. I need help pleas...

  • Newbie
  • How do I stop these mother**bleep**ers from charging me after I already cancelled the premium membership. This is the second month that they've charged me and I can't get a hold of them to tell these...
  • 535 Views
  • 0 replies
  • 0 likes
  • Premium payment
  • 535 Views
  • 0 replies
  • 0 likes