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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9332 Views
  • 3 replies
  • 9 likes
  • Security
  • 9332 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484801 Views
  • 979 replies
  • 111 likes
  • Account
  • 484801 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211684 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211684 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121377 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121377 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Spotify Keeps Pausing

Hi all,For the last couple of days, Spotify has been pausing my music on all devices. It happens constantly throughout all songs and it happens at random intervals. I have tried many solutions but none of them have fixed it. > Resetting passwords> Si...

  • Casual Listener
  • Hi all, For the last couple of days, Spotify has been pausing my music on all devices. It happens constantly throughout all songs and it happens at random intervals.   I have tried many solut...
  • Alex
  • Spotify Legend
  • 4047 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 4047 Views
  • 3 replies
  • 0 likes

Solved!! how to move account and history to a new computer?

Plan: FreeCountry: USADevice: PCOperating System: Windows 8.1/10I used Spotify Free on a Windows 8.1 computer, and the computer died. How can I move all of the account history and settings (liked songs, playlists, etc.) to a new Windows 10 computer?I...

  • Casual Listener
  • Plan: Free Country: USA Device: PC Operating System: Windows 8.1/10 I used Spotify Free on a Windows 8.1 computer, and the computer died. How can I move all of the account history and settings ...
  • Maxim
  • Spotify Star
  • 3604 Views
  • 6 replies
  • 0 likes
  • Account
  • 3604 Views
  • 6 replies
  • 0 likes

Refund and Return to old plan after Account was Hacked

My Spotify account was hacked earlier this week. The hackers upgraded my plan to premium family and added additional users. Luckily, Spotify noticed this and reset my password due to the suspicious activity. I am hoping to get a refund for the additi...

  • Visitor
  • My Spotify account was hacked earlier this week. The hackers upgraded my plan to premium family and added additional users. Luckily, Spotify noticed this and reset my password due to the suspicious a...
  • Billy-J
  • Spotify Star
  • 511 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 511 Views
  • 1 replies
  • 0 likes

Previously Wrapped Share Cards

Is it possible to access previous years shared cards?

  • Visitor
  • Is it possible to access previous years shared cards?
  • Billy-J
  • Spotify Star
  • 365 Views
  • 1 replies
  • 2 likes
  • 365 Views
  • 1 replies
  • 2 likes

Solved!! Dissociate artist from personnal account

Hi, i would like to dissociate my personnal account from the artist account of my band then i could use a different email, is it possible? Good evening

  • Visitor
  • Hi, i would like to dissociate my personnal account from the artist account of my band then i could use a different email, is it possible?   Good evening 🙂 
  • Billy-J
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not available to change email

PlanPremiumCountryPolandOperating System(Android, Windows 10) My Question or IssueI can't change my email because it's grayed out. I logged out of all devices, logged in via Facebook and nothing helped.

  • Visitor
  • Plan Premium Country Poland Operating System (Android, Windows 10)   My Question or Issue I can't change my email because it's grayed out. I logged out of all devices, logged in via Face...
  • Mihail
  • Spotify Legend
  • 461 Views
  • 3 replies
  • 0 likes
  • Account
  • 461 Views
  • 3 replies
  • 0 likes

I was getting premium but not impressed with changing my password suspicious activity

I have received twice this month an email one I deleted thinking it was phishing and one today in my in box in less than 5 weeks saying Spotify has deleted my password due to suspicious activity .signing out of all devices smart TVs Sonos speakers Ap...

  • Regular
  • I have received twice this month an email one I deleted thinking it was phishing and one today in my in box in less than 5 weeks saying Spotify has deleted my password due to suspicious activity .sig...
  • Caligulacabbage
  • Regular
  • 497 Views
  • 2 replies
  • 0 likes
  • Account
  • 497 Views
  • 2 replies
  • 0 likes

Banka hesabımdan benim olmayan spotify premium parası çekiliyor

Merhaba benim bilmediğim bir hesapdan her ay 17,99 TL Spotify premium parası çekilmeye çalışılıyor lütfen yardımcı olur musunuz?

  • Visitor
  • Merhaba benim bilmediğim bir hesapdan her ay 17,99 TL Spotify premium parası çekilmeye çalışılıyor lütfen yardımcı olur musunuz?
  • OneByBoo
  • Roadie
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 410 Views
  • 1 replies
  • 0 likes

Email change

HelloI wanted to change my email adress.Since I logged into Spotify using Facebook account, I can't change it and I'm not using current oneHow am I suppose to modify it to the one I'm using?

  • Casual Listener
  • Hello I wanted to change my email adress. Since I logged into Spotify using Facebook account, I can't change it and I'm not using current one How am I suppose to modify it to the one I'm using?
  • OneByBoo
  • Roadie
  • 644 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 644 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Friend List

PlanPremiumCountryUSDeviceXPS 15Operating SystemWindows 10My Question or IssueHello! I seem to be having an issue with connecting to Facebook. I went through the process many times, however no success. I clicked connect to Facebook, I logged in, and ...

  • Casual Listener
  • Plan Premium Country US Device XPS 15 Operating System Windows 10 My Question or Issue Hello! I seem to be having an issue with connecting to Facebook. I went through the process many times,...
  • _Matt___
  • Casual Listener
  • 840 Views
  • 4 replies
  • 0 likes
  • Account
  • 840 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wrapped 2020

Plan/PremiumCountryCanadaDevice iphone 11promax/iphone SE/One plus 7proT)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 14/2-latest android version My Question or IssueMy personal Spotify wrapped 2020 doesn't show up Not at all.i can see ...

  • Casual Listener
  • Plan /Premium Country Canada Device   iphone 11promax/iphone SE/One plus 7proT) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 14/2-latest android version  My Q...
  • Elena
  • Moderator
  • 421 Views
  • 1 replies
  • 1 likes
  • Account
  • 421 Views
  • 1 replies
  • 1 likes

Unknown people using my account

DeviceDesktopOperating SystemWindows 10 My Question or IssueMy account has been hacked and other people are playing music on it and adding songs that I don't listen to to my library. It says that there's someone else listening on another device in my...

  • Newbie
  • Device Desktop Operating System Windows 10   My Question or Issue My account has been hacked and other people are playing music on it and adding songs that I don't listen to to my library....
  • Billy-J
  • Spotify Star
  • 1078 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1078 Views
  • 1 replies
  • 0 likes

[Mobile] Não consigo ver as letra de nenhuma música

Eu comparei com outros usuários a mesma música e só o meu dispositivo não tem a letra. E está na última versão disponível que é: 8.5.86.739

  • Newbie
  • Eu comparei com outros usuários a mesma música e só o meu dispositivo não tem a letra. E está na última versão disponível que é: 8.5.86.739
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Superuser Contribution My nickname is seems different in the spotify.com

Today,I started a new duo premium with my sister and when I checked my account it says that you don't have any premium so then I checked the payment and subscription page it was saying that you have a premium account but the nickname was different. I...

  • Visitor
  • Today, I started a new duo premium with my sister and when I checked my account it says that you don't have any premium so then I checked the payment and subscription page it was saying that you hav...
  • Elena
  • Moderator
  • 512 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 512 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Display name change

Hello, I imagine this gets asked a lot but I couldn't find an answer so I'll ask myself. I have been using a free Spotify free plan for a while now and I really want to change my display name. However, when i go into my account to do it, the option "...

  • Casual Listener
  • Hello,  I imagine this gets asked a lot but I couldn't find an answer so I'll ask myself. I have been using a free Spotify free plan for a while now and I really want to change my display name....
  • Alex
  • Spotify Legend
  • 763 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 763 Views
  • 3 replies
  • 0 likes

New user interface

How do I start using the new UI? I don't have it yet but my girlfriend does and we're using the same computer?

  • Regular
  • How do I start using the new UI? I don't have it yet but my girlfriend does and we're using the same computer?
  • YER416
  • Regular
  • 593 Views
  • 3 replies
  • 0 likes
  • 593 Views
  • 3 replies
  • 0 likes

Confirmation of deletion request by deleting and/or anonymizing your personal data

PlanPremiumCountry UK My Question or IssueGot this email today and attached a screenshot of it. I have not deleted my account and have an active premium subscription.

  • Newbie
  • Plan Premium Country  UK   My Question or Issue Got this email today and attached a screenshot of it. I have not deleted my account and have an active premium subscription.
  • Billy-J
  • Spotify Star
  • 1323 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1323 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do I stop spotify downloading songs

Plan Premium Country Finland Device Honor 10 Operating System Android Version 10 My Question or Issue So I have limited storage and never anymore need the songs downloaded since I have a very strong 4G connection everywhere. So how can I disable spot...

  • Newbie
  •   Plan   Premium   Country   Finland   Device   Honor 10   Operating System   Android Version 10       My Question or Issue ...
  • Jeremy
  • Spotify Legend
  • 1165 Views
  • 1 replies
  • 0 likes
  • Account
  • 1165 Views
  • 1 replies
  • 0 likes

Offline Playlist not download

I cannot open the list I downloaded before when I am offline. It looks like it hasn't been downloaded. To fix this I have to restart the phone. I open spotify when I enter the subway and my what to see list is passive. then I reboot the phone my list...

  • Newbie
  • I cannot open the list I downloaded before when I am offline. It looks like it hasn't been downloaded. To fix this I have to restart the phone. I open spotify when I enter the subway and my what to s...
  • snollama2030
  • Visitor
  • 547 Views
  • 2 replies
  • 0 likes
  • music
  • 547 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify update to 1.1.47.684

PlanFree/PremiumCountry DevicePcOperating SystemWindows10My Question or Issuewhen the blue dot showed up in the top right I immediately clicked on it to update but when I restarted it didn't actually update and then after I went to the 3 dots in the ...

  • Music Fan
  •   Plan Free/Premium Country   Device Pc Operating System Windows10 My Question or Issue when the blue dot showed up in the top right I immediately clicked on it to update but when...
  • Mihail
  • Spotify Legend
  • 1363 Views
  • 4 replies
  • 0 likes
  • Other
  • 1363 Views
  • 4 replies
  • 0 likes