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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9344 Views
  • 3 replies
  • 9 likes
  • Security
  • 9344 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484886 Views
  • 979 replies
  • 111 likes
  • Account
  • 484886 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211709 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211709 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121394 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121394 Views
  • 72 replies
  • 12 likes

change email for my spotify account

Hello Can you please change my account email from brian2010@rocketmail.com to brian89@outlook.com my old rocketmail email no longer avaiable i have deleted it cause i don't use it anymore.

  • Casual Listener
  • Hello Can you please change my account email from brian2010@rocketmail.com to brian89@outlook.com my old rocketmail email no longer avaiable  i have deleted it cause i don't use it any...
  • driveflanger
  • Community Legend
  • 529 Views
  • 3 replies
  • 0 likes
  • Account
  • 529 Views
  • 3 replies
  • 0 likes

Doesn't download songs for offline

Hi,My Spotify recently stopped downloading songs when I mark them to listen to them offline. I reinstalled, cleared cache and did everything I could think of. After reinstall it started downloading, stopped at 3rd song and didn't go further.I have a ...

  • Newbie
  • Hi, My Spotify recently stopped downloading songs when I mark them to listen to them offline. I reinstalled, cleared cache and did everything I could think of. After reinstall it started downloading...
  • cohd
  • Newbie
  • 203 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 203 Views
  • 1 replies
  • 0 likes

Premium trial signed up but no password provided

Gave credit card details etc and received a confirmation email but it didn't contain a password. My Denon amp can use Spotify if I tell it my user name and password. How do I get a password.

  • Visitor
  • Gave credit card details etc and received a confirmation email but it didn't contain a password.   My Denon amp can use Spotify if I tell it my user name and password.  How do I get a pas...
  • 176 Views
  • 0 replies
  • 0 likes
  • Premium
  • 176 Views
  • 0 replies
  • 0 likes

Spotify took a pre approved payment from my paypal

So spotify took $10 from my paypal and it says its a preapproved payment i didnt plan on renewing spotify is there anyway i could get the 10 dollars back ?

  • Newbie
  • So spotify took $10 from my paypal and it says its a preapproved payment i didnt plan on renewing spotify is there anyway i could get the 10 dollars back ?
  • 736 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 736 Views
  • 0 replies
  • 0 likes

Live syncing of multiple players

Hi, Does anyone know if it's possible to sync two seperate premium accounts so the same songs are playing on both players? A friend who lives in France has a premium account and we wondered if it would nbe possible to have a shared music evening usin...

  • Newbie
  • Hi,   Does anyone know if it's possible to sync two seperate premium accounts so the same songs are playing on both players? A friend who lives in France has a premium account and we wondered ...
  • 160 Views
  • 0 replies
  • 0 likes
  • Premium
  • 160 Views
  • 0 replies
  • 0 likes

Need to cancel subscription - don't know login

Someone from my company signed up for Spotify and put our company card on the account. They no longer work here and wenever wanted the subscription. I don't know who signed up for it, therefore, I don't know the login. All i know is the charge on my ...

  • Newbie
  • Someone from my company signed up for Spotify and put our company card on the account.  They no longer work here and wenever wanted the subscription.  I don't know who signed up for it, the...
  • thedandann
  • Newbie
  • 4087 Views
  • 2 replies
  • 0 likes
  • 4087 Views
  • 2 replies
  • 0 likes

Getting ripped off by spotify, family package

I used to live in Germany, therefore created my account in Germany and paid from a german bank account. Now I upgraded to spotify premium after I moved to switzerland. I proceeded to upgrade to a family package for my Girlfriend and my dad, both regi...

  • Casual Listener
  • I used to live in Germany, therefore created my account in Germany and paid from a german bank account. Now I upgraded to spotify premium after I moved to switzerland. I proceeded to upgrade to a fam...
  • 199 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 199 Views
  • 0 replies
  • 0 likes

Cannot change country, and login no longer works

Hi, I am located in Canada, but Spotify is not allowing me to change my country setting from US to Canada. My login to Spotify no longer works because it thinks I have been "travelling". Please update my account setting to Canada. My username is susa...

  • Newbie
  • Hi,    I am located in Canada, but Spotify is not allowing me to change my country setting from US to Canada.    My login to Spotify no longer works because it thinks I have b...
  • 135 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 135 Views
  • 0 replies
  • 0 likes

Erro no pagamento

Preciso de ajuda urgente. O site não tava corfirmando minha assinatura, acabei passando mais de 50x no meu cartão. Preciso URGENTE porque tenho que viajar e não posso exceder o limite do meu cartão.

  • Casual Listener
  • Preciso de ajuda urgente. O site não tava corfirmando minha assinatura, acabei passando mais de 50x no meu cartão. Preciso URGENTE porque tenho que viajar e não posso exceder o limite do meu cartão.
  • 234 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Unlimited
  • 234 Views
  • 0 replies
  • 0 likes

Updates From People/Playlists I'm Not Following

I continuously get updates about a specific user adding songs to their playlists despite not having followed either the user or any of the playlists I'm being notified about. I'm stumped as to how I can make this stop.

  • Newbie
  • I continuously get updates about a specific user adding songs to their playlists despite not having followed either the user or any of the playlists I'm being notified about. I'm stumped as to how I ...
  • 127 Views
  • 0 replies
  • 0 likes
  • Account
  • 127 Views
  • 0 replies
  • 0 likes

No spotify premium after renewed T-Mobile contract

Hello, My problem is, that I paused my T-Mobile contract for a 4,5 Months stay in the US. As I came back, my T-Mobile contract started to work automatically again as I wanted it, but my Spotify is still "Free" and it does not seem to be connected to ...

  • Newbie
  • Hello,   My problem is, that I paused my T-Mobile contract for a 4,5 Months stay in the US. As I came back, my T-Mobile contract started to work automatically again as I wanted it, but my Spot...
  • jean3601
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Cant cancel spotify

My password won't work, and my email address is invalid so I can't cancel. Since Spotify has no customer service line. I will have no choice but to report the charges as fraud to my bank. Spotify better help me now....

  • Newbie
  • My password won't work, and my email address is invalid so I can't cancel. Since Spotify has no customer service line. I will have no choice but to report the charges as fraud to my bank. Spotify bet...
  • jean3601
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
  • 220 Views
  • 1 replies
  • 0 likes

Credit Card Form Broken in Chrome On Ubuntu Vivid

I tried over the course of several days, but it never worked. I decided finally to try Firefox and it worked the first time. I'm pretty sure it is a JS error. Good luck!B!

  • Newbie
  • I tried over the course of several days, but it never worked. I decided finally to try Firefox and it worked the first time. I'm pretty sure it is a JS error. Good luck! B!
  • 127 Views
  • 0 replies
  • 0 likes
  • Account
  • 127 Views
  • 0 replies
  • 0 likes

Switch Facebook accounts.

When I signede up I was in my work facebook. I am just wanting to switch it from my work Facebook to my personal. Thank you for any help.

  • Newbie
  • When I signede up I was in my work facebook. I am just wanting to switch it from my work Facebook to my personal. Thank you for any help. 
  • Taylor
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
  • 135 Views
  • 1 replies
  • 0 likes

Change country in account

Hi, I'm trying to change my country in my account from US to Canada. I opened my account in the US when I was vacationing. I'm currently in Canada. I have no option to do this in my Account Profile. Only US is listed. I've sent 2 messages using the c...

  • Casual Listener
  • Hi, I'm trying to change my country in my account from US to Canada. I opened my account in the US when I was vacationing. I'm currently in Canada. I have no option to do this in my Account Profile. ...
  • jean3601
  • Community Legend
  • 249 Views
  • 3 replies
  • 0 likes
  • Account
  • 249 Views
  • 3 replies
  • 0 likes

THEY ARE STILL CHARGE ME MY CREDIT CARD

HI I DONT KNOW FROM WICH USER THEY ARE CHARGING ME, BECAUSE I CREATE SEVERAL WITH THE SAME CREDIT CARD AND AFTER THE FREE MONTH I CANCELLED. BUT NOW THEY ARE STILL CHARGING ME. HOW CAN I KNOW FROM WICH USER ARE CHARGING ME AND CANCELLED. THANK YOU

  • Newbie
  •   HI I DONT KNOW FROM WICH USER THEY ARE CHARGING ME, BECAUSE I CREATE SEVERAL WITH THE SAME CREDIT CARD AND AFTER THE FREE MONTH I CANCELLED. BUT NOW THEY ARE STILL CHARGING ME. HOW CAN I KNOW...
  • Ox1
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

New bank card

I've got a new bank card so my payment failed I want to update it but the page isn't fully working I've tried several times through different devices and it's still not working

  • Regular
  • I've got a new bank card so my payment failed I want to update it but the page isn't fully working I've tried several times through different devices and it's still not working
  • 211 Views
  • 0 replies
  • 0 likes
  • Premium
  • 211 Views
  • 0 replies
  • 0 likes

Facebook linked account got premium but not the other

When my Ps4 is connect through my phone,there is no problem i got the premium options.The problem is when my phone is offline or I got some wi-fi problem and need to connect with my username,i don't have my premuim options or playlis anymore.Help!

  • Newbie
  • When my Ps4 is connect through my phone,there is no problem i got the premium options.The problem is when my phone is offline or I got some wi-fi problem and need to connect with my username,i don't ...
  • 108 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 108 Views
  • 0 replies
  • 0 likes

Canceling sub.

I recently got a new phone and was trying to go in and log into my old account. My old email that I linked to the subscription I cannot remember. I can't even go in the old email because it was a work one and I no longer work there. I was wondering h...

  • Casual Listener
  • I recently got a new phone and was trying to go in and log into my old account. My old email that I linked to the subscription I cannot remember. I can't even go in the old email because it was a wor...
  • ryananderson
  • Casual Listener
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
  • 224 Views
  • 1 replies
  • 0 likes