Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9400 Views
3 replies
9 likes
Security

9400 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2025-01-24 2:00:39 AM
g2_gdlm
Casual Listener
485439 Views
979 replies
111 likes
Account

485439 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211823 Views
119 replies
117 likes
Account

1211823 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121512 Views
72 replies
12 likes
Account
Login
Premium

121512 Views
72 replies
12 likes

Kein Wechsel von Free zu Premium Duo zulässig

PlanFree/PremiumCountryDeutschland / GermanyDevice(Samsung Galaxy S20)Operating System(Android 7) Hallo liebe Community, ich war im Familien Account bei meiner Exfreundin dabei, da ich bei ihr gewohnt habe. Jetzt habe ich Spotify Free. Jetzt ziehe ic...

user-removed
Visitor
Plan Free/Premium Country Deutschland / Germany Device (Samsung Galaxy S20) Operating System (Android 7) Hallo liebe Community, ich war im Familien Account bei ...
2020-10-20 6:15:52 PM
2020-10-21 10:50:58 PM
Maxim
Spotify Star
895 Views
3 replies
0 likes
Free
Premium

895 Views
3 replies
0 likes

Misplaced profile picture and possible data leakage

Spoiler (Highlight to read)UnUnPlanPremiumCountryUSA and TaiwanDevicePhone and laptop Operating SystemiOS and Windows 10 My Question or IssueThe weekly discover album made for me was misplaced to my friend’s Spotify account. The musics made for me ar...

arielPHchiang
Casual Listener
Un Plan Premium Country USA and Taiwan Device Phone and laptop Operating System iOS and Windows 10 My Question or Issue The weekly discover album made for me was misplaced to ...
2020-10-21 5:53:20 AM
2020-10-21 10:25:22 PM
CosmoAdamari_YT
Casual Listener
371 Views
1 replies
0 likes
Account
Security

371 Views
1 replies
0 likes

Superuser Contribution 2 Accounts and one user

PlanPremiumCountrySpainDeviceMobile: HUAWEI P Smart 2019, OS Android.Laptop: ASUS, Intel core i5, OS Windows 10My Question or Issue Hi, I'm Juanjo, and I created the Spotify account through my old Facebook account. On August I delated the facebook ac...

user-removed
Visitor
Plan Premium Country Spain Device Mobile: HUAWEI P Smart 2019, OS Android. Laptop: ASUS, Intel core i5, OS Windows 10 My Question or Issue Hi, I'm Juanjo, and I created the Spo...
2020-09-25 2:33:54 PM
2020-10-21 12:02:08 PM
Peter
Spotify Legend
903 Views
5 replies
0 likes
Account
Login
Premium

903 Views
5 replies
0 likes

Superuser Contribution How can I change recommendations and most listened to?

Hi! My husband has used my account for years, before I managed to send him off to his own within my family account (where the kids since long have their own). His music taste is mixed into mine, and its quite different. Can I reset my preferences? Ca...

CharliegirlSW
Visitor
Hi! My husband has used my account for years, before I managed to send him off to his own within my family account (where the kids since long have their own). His music taste is mixed into mine...
2020-09-23 2:28:34 PM
2020-10-20 12:02:23 PM
Alex
Spotify Legend
1651 Views
1 replies
1 likes
Account

1651 Views
1 replies
1 likes

Solved!! Usar Google en vez de Facebook

PlanPremiumPaizPanamáDispositivo(Xiaomi Redmi 6A)Sistema Operativo(Android Oreo) Mi Pregunta Quisiera entrar a mi cuenta con Google sin tener que usar Facebook, quisiera cambiar este método para entrar a mi cuenta

tifi-tofi
Visitor
Plan Premium Paiz Panamá Dispositivo (Xiaomi Redmi 6A) Sistema Operativo (Android Oreo) Mi Pregunta Quisiera entrar a mi cuenta con Google sin tener que usar Facebook, qui...
2020-10-15 7:32:59 PM
2020-10-20 9:52:55 AM
OneByBoo
Roadie
505 Views
1 replies
0 likes
Account
Login
Security

505 Views
1 replies
0 likes

In menu missing "Podcasts & Shows" item

PlanPremiumCountryMoldova DevicePCOperating SystemWindows 10 My Question or IssueHi,Why "Podcasts & Shows" page is disabled in Moldova? Thanks,Mihail.

dremerdt
Casual Listener
Plan Premium Country Moldova Device PC Operating System Windows 10 My Question or Issue Hi, Why "Podcasts & Shows" page is disabled in Moldova? Thanks, Mi...
2020-10-15 12:07:23 PM
2020-10-20 9:06:49 AM
OneByBoo
Roadie
509 Views
3 replies
0 likes
Account
Other
Premium
Subscription

509 Views
3 replies
0 likes

lost all saved music etc. by switching from free to premium duo

PlanFree/Premium DuoCountrygermanyDevice(iPhone 6S)Operating System(.) My Question or Issueswitched from my own premium to free to a premium duo account now all my personalized library, saved music, playlists etc is gone. IPhone and webplayer show th...

BirteSchwabe
Visitor
Plan Free/Premium Duo Country germany Device (iPhone 6S) Operating System (.) My Question or Issue switched from my own premium to free to a premium duo account now all my personaliz...
2020-10-19 5:56:24 PM
2020-10-19 8:21:30 PM
Billy-J
Spotify Star
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Two-Factor-Authentication

I use Spotify on a Huawei phone (running on Android 10/EMUI 10.0.0) as well as on a MacBook Pro 2017 (on Catalina 10.15.6). A few days ago, I received an email about a new login to my Spotify account coming from the USA, whereas I am situated in Euro...

bonjourmarlene
Casual Listener
I use Spotify on a Huawei phone (running on Android 10/EMUI 10.0.0) as well as on a MacBook Pro 2017 (on Catalina 10.15.6). A few days ago, I received an email about a new login to my ...
2020-10-17 9:05:25 PM
2020-10-19 7:54:59 PM
Luan
Spotify Star
4361 Views
1 replies
6 likes
Security

4361 Views
1 replies
6 likes

Superuser Contribution My Student Discount Premium subscription won't work

Plan Student Premium Country Philippines Device Huawei Matebook D15 Operating System Windows 10 My Question or Issue I've already subscribed to student discount premium through mobile payment however I still couldn't access the premium features. I ha...

Epi19
Casual Listener
Plan Student Premium Country Philippines Device Huawei Matebook D15 Operating System Windows 10 My Question or Issue I've already subscribed to student discount premi...
2020-10-17 3:44:23 PM
2020-10-19 12:41:59 PM
Ivan
Spotify Legend
523 Views
1 replies
0 likes
Premium
Subscription

523 Views
1 replies
0 likes

I can’t add my playlist to my artist profile

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve been trying to add my creates playlist to my artist profile for a couple of days now. It sim...

ToluAwojobi
Visitor
Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve been tryin...
2020-10-19 8:28:59 AM
2020-10-19 11:43:26 AM
Billy-J
Spotify Star
362 Views
1 replies
0 likes
Premium

362 Views
1 replies
0 likes

Solved!! Trouble with premium login

PlanFree/PremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a premium account, how to log in after logging out, by default they direct me to...

Pawel_G
Casual Listener
Plan Free/Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2020-10-18 8:27:48 PM
2020-10-18 9:57:24 PM
Billy-J
Spotify Star
732 Views
5 replies
0 likes
Premium

732 Views
5 replies
0 likes

Student Discount Premium Subscription won't work

PlanStudent Premium CountryPhilippinesDeviceHuawei Matebook D15Operating SystemWindows 10 My Question or IssueI've already subscribed to student discount premium through mobile payment however I still couldn't access the premium features. I have alre...

Epi19
Casual Listener
Plan Student Premium Country Philippines Device Huawei Matebook D15 Operating System Windows 10 My Question or Issue I've already subscribed to student discount premium through...
2020-10-17 3:36:13 PM
2020-10-18 3:30:56 PM
Billy-J
Spotify Star
660 Views
5 replies
0 likes
Account
Other
Premium
Subscription

660 Views
5 replies
0 likes

Problems updating artist profile images

Hello! i´m having problems trying to update my avatar and header image on my artist profile. (Sebastián Henríquez). I already tried to install the apps, and log out to log in again. I am using the suggested image sizes and formats.I always get a mess...

sebahenriquez
Visitor
Hello! i´m having problems trying to update my avatar and header image on my artist profile. (Sebastián Henríquez). I already tried to install the apps, and log out to log in again. I...
2020-10-14 7:25:00 PM
2020-10-18 6:16:22 AM
Billy-J
Spotify Star
884 Views
1 replies
0 likes

884 Views
1 replies
0 likes

Solved!! How do I change my Paypal infos

How do I change my Paypal infos? There should be a button but there is none. I want to change the information because I want to help my brother but it allways tries to login into my information and I cant change it.

MidTryndamere
Casual Listener
How do I change my Paypal infos? There should be a button but there is none. I want to change the information because I want to help my brother but it allways tries to login into my information and I...
2020-10-16 4:41:57 PM
2020-10-17 1:42:21 PM
MidTryndamere
Casual Listener
860 Views
2 replies
0 likes
Premium

860 Views
2 replies
0 likes

Discord connection with Spotify isn't working

PlanPremiumCountry BrazilDevicePC & Moto G8 PlayOperating SystemWindows 10 1909 & Android 9.0 My Question or IssueI factory resetted my PC and now Discord connect isn't working. Before it worked without any problem! I can't join parties, or when I jo...

ichigueira
Regular
Plan Premium Country Brazil Device PC & Moto G8 Play Operating System Windows 10 1909 & Android 9.0 My Question or Issue I factory resetted my PC and no...
2020-10-06 8:11:11 PM
2020-10-17 9:08:34 AM
OneByBoo
Roadie
2039 Views
9 replies
0 likes
Account

2039 Views
9 replies
0 likes

can't change account country

I can't change my account country. For some reason it says I'm in Argentina, when I live in America. The dropdown menu is totally grayed out. I am currently part of a Premium plan.I use spotify desktop and for the iphone 8 plus w/ios 14.

vertful
Casual Listener
I can't change my account country. For some reason it says I'm in Argentina, when I live in America. The dropdown menu is totally grayed out. I am currently part of a Premium plan. ...
2020-10-16 3:30:12 AM
2020-10-16 3:50:35 AM
Billy-J
Spotify Star
486 Views
1 replies
0 likes
Account

486 Views
1 replies
0 likes

Can't Edit My account info

PlanFree/PremiumCountryUS My Question or IssueCan someone from spotify delete the account that is linked to my facebook? I no longer use FB and I can't edit any of my account information (like my username). Thanks,

1293262421
Visitor
Plan Free/Premium Country US My Question or Issue Can someone from spotify delete the account that is linked to my facebook? I no longer use FB and I can't edit any of my account informa...
2020-10-15 7:21:25 PM
2020-10-15 11:13:21 PM
Billy-J
Spotify Star
1210 Views
1 replies
0 likes
Account
Login

1210 Views
1 replies
0 likes

Deleted my Facebook, nickname changed to alphanumerical, any way to set a new nickname?

PlanPremium CountryUK DeviceWindows, Redmi Operating SystemWindows 7, Windows 10, Android My Question or IssueI deleted my Facebook account, and the Spotify nickname changed to an alphanumerical number, but it's confusing for my friends and others wh...

Matik7
Casual Listener
Plan Premium Country UK Device Windows, Redmi Operating System Windows 7, Windows 10, Android My Question or Issue I deleted my Facebook account, and the Spot...
2020-10-11 6:38:36 PM
2020-10-15 11:07:54 PM
Billy-J
Spotify Star
667 Views
3 replies
0 likes
Account

667 Views
3 replies
0 likes

Changed card number, spotify doesnt work

Hi Dears!Hope you are well;So i have this issue:my credit card number changed, so by the expiring date spotify freezed with the red window, saying that monthly payment did not go through and gave option to downgrade.i did not wish to downgrade, but j...

Eneils
Visitor
Hi Dears! Hope you are well; So i have this issue: my credit card number changed, so by the expiring date spotify freezed with the red window, saying that monthly payment did not go through and ga...
2020-10-13 8:24:31 AM
2020-10-15 6:58:25 PM
OneByBoo
Roadie
551 Views
1 replies
0 likes
Account

551 Views
1 replies
0 likes

Solved!! [All Platforms][Other] Account has been hacked and can't resolve

A few weeks ago, I got an email saying my account was accessed from Canada (I live in the US so this was suspicious). I also noticed that songs would randomly play on my desktop and mobile - sometimes in the middle of the night my speakers would just...

jdg257
Visitor
A few weeks ago, I got an email saying my account was accessed from Canada (I live in the US so this was suspicious). I also noticed that songs would randomly play on my desktop and mobile - sometime...
2020-10-13 2:55:38 PM
2020-10-15 6:54:41 PM
OneByBoo
Roadie
837 Views
1 replies
0 likes
All Platforms
Other

837 Views
1 replies
0 likes

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