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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9329 Views
  • 3 replies
  • 9 likes
  • Security
  • 9329 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484782 Views
  • 979 replies
  • 111 likes
  • Account
  • 484782 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211675 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211675 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121375 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121375 Views
  • 72 replies
  • 12 likes

Discover Weekly offering the same songs every week!

**UPDATE - I've emailed support@spotify.com with a link to this thread** Hey Spotify, Discover weekly is the one. However, for the past 3 weeks 90% of the songs have been identical to the previous week. Can you reset your data on me and we'll go agai...

  • Casual Listener
  • **UPDATE - I've emailed support@spotify.com with a link to this thread**   Hey Spotify,    Discover weekly is the one. However, for the past 3 weeks 90% of the songs have been iden...
  • WooLand
  • Music Fan
  • 2445 Views
  • 22 replies
  • 13 likes
  • Account
  • 2445 Views
  • 22 replies
  • 13 likes

Superuser Contribution Trouble logging into my spotify on my ps4

PlanPremiumCountryUnited StatesDevicePlaystation 4Operating SystemPlaystationMy Question or IssueOkay everyone, I have been trying to log into my spotify through the playstation music tab; but every time I try to log in it says that my account is alr...

  • Visitor
  • Plan Premium Country United States Device Playstation 4 Operating System Playstation My Question or Issue Okay everyone, I have been trying to log into my spotify through the playstation mus...
  • Elena
  • Moderator
  • 663 Views
  • 1 replies
  • 0 likes
  • Login
  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile photo hacked

My Question or IssueLast year my account was hacked. That issue was resolved quickly, but the hacker inserted another profile photo and I have never been able to delete it. Every post that explains how to remove the photo- doesn't work. I have tried ...

  • Casual Listener
  •       My Question or Issue Last year my account was hacked. That issue was resolved quickly, but the hacker inserted another profile photo and I have never been able to delete it. ...
  • Elena
  • Moderator
  • 728 Views
  • 3 replies
  • 1 likes
  • Account
    Security
  • 728 Views
  • 3 replies
  • 1 likes

Superuser Contribution An error occurred

PlanFreeCountryAustriaDeviceNexus 5/WindowsOperating SystemAndroid/Windows 10 My Question or IssueMy account shows up when I look it up, however I cannot actually see my profile: when I tap on my profile, it only says "an error occurred. try again?" ...

  • Casual Listener
  • Plan Free Country Austria Device Nexus 5/Windows Operating System Android/Windows 10   My Question or Issue My account shows up when I look it up, however I cannot actually see my prof...
  • Elena
  • Moderator
  • 387 Views
  • 1 replies
  • 1 likes
  • Account
  • 387 Views
  • 1 replies
  • 1 likes

Unable to connect Facebook

PlanPremiumCountryUSDevicePC Desktop and OnePlus 7TOperating SystemWindows 10 and Android My Question or IssueI am unable to link my Facebook account to my Spotify. I've tried both via the phone app and the desktop app. In both cases it "looks" succe...

  • Visitor
  • Plan Premium Country US Device PC Desktop and OnePlus 7T Operating System Windows 10 and Android   My Question or Issue I am unable to link my Facebook account to my Spotify. I've trie...
  • OneByBoo
  • Roadie
  • 857 Views
  • 1 replies
  • 0 likes
  • Account
  • 857 Views
  • 1 replies
  • 0 likes

My Family members' accounts are missing, and someone has created an account.

I have a Premium Family Plan and my parents are the only 2 people I've added. They were unable to login in today so I logged into my account and found that both of their names and accounts were gone. However, there was a new user named Bren. What hap...

  • Visitor
  • I have a Premium Family Plan and my parents are the only 2 people I've added.  They were unable to login in today so I logged into my account and found that both of their names and accounts were...
  • Billy-J
  • Spotify Star
  • 600 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 600 Views
  • 1 replies
  • 0 likes

Change a Facebook account to a normal account

PlanPremiumCountrySwitzerlandDeviceSamsung smartphone and Windows computerOperating SystemAndroid and WIndows My Question or IssueHi...I first made my account by logging into Spotify with Facebook, to make it easy and discover Spotify. Free account a...

  • Casual Listener
  • Plan Premium Country Switzerland Device Samsung smartphone and Windows computer Operating System Android and WIndows   My Question or Issue Hi... I first made my account by logging in...
  • Billy-J
  • Spotify Star
  • 1895 Views
  • 3 replies
  • 0 likes
  • Account
  • 1895 Views
  • 3 replies
  • 0 likes

merge accounts

one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device( Samsung Galaxy 9,)Operating System(iOS 10, Windows 10,etc.) My Question............ i have just signe...

  • Visitor
  • one of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device ( Samsung Galaxy 9,) Operating Sys...
  • AdamDamon
  • Spotify Star
  • 670 Views
  • 1 replies
  • 0 likes
  • Premium
  • 670 Views
  • 1 replies
  • 0 likes

Lost my playlists, friends and subscription by logging out.

A few years back I started a family plan within my premium account, and after doing that my username changed into numbers instead of my actual login name. Today I received an e-mail that I had a login in Russia (I'm in the Netherlands), therefore I c...

  • Visitor
  • A few years back I started a family plan within my premium account, and after doing that my username changed into numbers instead of my actual login name. Today I received an e-mail that I had a logi...
  • Billy-J
  • Spotify Star
  • 546 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 546 Views
  • 1 replies
  • 0 likes

Account was changed by Somebody else -not me!

PremiumCountry USA DeviceVarious ApplesOperating SystemIOS My Question or IssueMy account was changed from Premium Student to Premium Family by somebody - not me. How do I change it back to Premium Student before Spotify tries to start billing me for...

  • Visitor
  • Premium Country USA   Device Various Apples Operating System IOS   My Question or Issue My account was changed from Premium Student to Premium Family by somebody - not me. How do I...
  • AdamDamon
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • Account
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa Plus Paired Speakers Verbal Command Issues

PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.6.1) My Question or IssueI'm unable to get Alexa to respond to simple verbal commands with a paired set of Echo Plus speakers. I can control the music (selection of room, play, pau...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11 Pro Max) Operating System (iOS 13.6.1)   My Question or Issue I'm unable to get Alexa to respond to simple verbal commands with a paired set ...
  • T24G
  • Casual Listener
  • 782 Views
  • 3 replies
  • 1 likes
  • 782 Views
  • 3 replies
  • 1 likes

Paid a wrong account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AdamDamon
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot login - You're offline

PlanFreeCountryIndonesia Devicemoto g powerOperating SystemAndroid 10Spotify version8.5.75.766 My Question or IssueI was a premium member and resided in the United States. I just moved to Indonesia and canceled my premium account. On my Android devic...

  • Casual Listener
  • Plan Free Country Indonesia   Device moto g power Operating System Android 10 Spotify version 8.5.75.766   My Question or Issue I was a premium member and resided in the United...
  • Elena
  • Moderator
  • 978 Views
  • 5 replies
  • 0 likes
  • Free
    Login
  • 978 Views
  • 5 replies
  • 0 likes

Superuser Contribution immer wenn ich meine mobilen Endegeräte ausschalte,kann ich mich nur noch auf meinem Linux pc einlog

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 383 Views
  • 1 replies
  • 1 likes
  • Login
  • 383 Views
  • 1 replies
  • 1 likes

Superuser Contribution Need to change display name

I'm on Spotify premium, and have been for a long time. I just switched to a Family plan. Doing this, I noticed that my display name is just a long number – 113xxxxxxx. I haven't found a way to change this.

  • Regular
  • I'm on Spotify premium, and have been for a long time. I just switched to a Family plan.   Doing this, I noticed that my display name is just a long number – 113xxxxxxx. I haven't found a way ...
  • Alex
  • Spotify Legend
  • 24588 Views
  • 16 replies
  • 3 likes
  • Account
  • 24588 Views
  • 16 replies
  • 3 likes

Non-Censored versions of the songs in the Release Radar

Is there a way to get the non-censored versions of the songs in the Release Radar? It seems like it should be an easy setting, since there is already an "allow explicit content" toggle option, but it doesn't work for Release Radar. I see this was als...

  • Casual Listener
  • Is there a way to get the non-censored versions of the songs in the Release Radar? It seems like it should be an easy setting, since there is already an "allow explicit content" toggle option, b...
  • OneByBoo
  • Roadie
  • 1054 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1054 Views
  • 3 replies
  • 0 likes

Solved!! Removed facebook acc, can't change email now.

Good day,I removed facebook a while ago and started using a different email adres since i've changed my first name.I don't have a facebook account anymore and now it's not letting me change my email adress.Can this be solved?- Tristan

  • Casual Listener
  • Good day, I removed facebook a while ago and started using a different email adres since i've changed my first name. I don't have a facebook account anymore and now it's not letting me change my em...
  • Emilia_8
  • Community Legend
  • 730 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 730 Views
  • 3 replies
  • 0 likes

Someone keeps hacking my account!

Plan - Spotify StudentFree/Premium - PremiumCountry - US DeviceiPhone 6s, MacBook Air My Question or Issue This is an ongoing issue. I will be listening to music when it suddenly pauses because someone else is listening on my account. I have NEVER gi...

  • Newbie
  • Plan - Spotify Student Free/Premium - Premium Country - US   Device iPhone 6s, MacBook Air   My Question or Issue   This is an ongoing issue. I will be listening to music when...
  • serkanaltun
  • Newbie
  • 13461 Views
  • 4 replies
  • 5 likes
  • Account
    Premium
    Security
  • 13461 Views
  • 4 replies
  • 5 likes

Solved!! Username/Display name inconsistently shown

PlanPremiumCountryUKDevicePC/AndroidOperating SystemWin10/Android11 My Question or IssueMy username is displaying rather than my display name for some reason, this is both in the desktop (windows10) app and on collaborative playlists.I see my display...

  • Visitor
  • Plan Premium Country UK Device PC/Android Operating System Win10/Android11   My Question or Issue My username is displaying rather than my display name for some reason, this is both in...
  • OneByBoo
  • Roadie
  • 591 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 591 Views
  • 1 replies
  • 0 likes

changing username

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy s5/intel core i5 8th genOperating SystemAndroid v6.0.1/Windows 10 My Question or IssueMy username is my deadname, seeing it gives me dysphoria, is there any way I could change it/get it changed? o...

  • Visitor
  • Plan Premium Country United Kingdom   Device Samsung Galaxy s5/intel core i5 8th gen Operating System Android v6.0.1/Windows 10   My Question or Issue My username is my deadname,...
  • OneByBoo
  • Roadie
  • 736 Views
  • 1 replies
  • 2 likes
  • Account
  • 736 Views
  • 1 replies
  • 2 likes