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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9380 Views
  • 3 replies
  • 9 likes
  • Security
  • 9380 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485278 Views
  • 979 replies
  • 111 likes
  • Account
  • 485278 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211795 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211795 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121477 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121477 Views
  • 72 replies
  • 12 likes

Solved!! Giftcard Redeem Doesnt Work! What now?

I bought a Giftcard from a Store 3 Hours ago. I try it and try it but they still saying "This Code Is not Aviable" or something like that. I desparate! What now?Sorry for my Bad english i come from Germany

  • Casual Listener
  • I bought a Giftcard from a Store 3 Hours ago. I try it and try it but they still saying "This Code Is not Aviable" or something like that. I desparate! What now? Sorry for my Bad english i come fr...
  • midnaxxx1
  • Casual Listener
  • 1748 Views
  • 8 replies
  • 0 likes
  • Gift Card
  • 1748 Views
  • 8 replies
  • 0 likes

Change suscription

Hello ! I have a Premium individual subscripton but I want to change it to a Family Subscription with my wife. She has her own Premium account as well. How can I make the change without cancelling our current Premiums accounts?

  • Newbie
  • Hello !    I have a Premium individual subscripton but I want to change it to a Family Subscription with my wife. She has her own Premium account as well.    How can I make th...
  • 195 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 195 Views
  • 0 replies
  • 0 likes

$.99 Deal + Student Discount

Hi,I was wondering if I would be able to sign up for the $.99 3-month trial and then be able to sign up as a student and receive the discount once that trial is over?

  • Newbie
  • Hi, I was wondering if I would be able to sign up for the $.99 3-month trial and then be able to sign up as a student and receive the discount once that trial is over?
  • 189 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 189 Views
  • 0 replies
  • 0 likes

Not accepting my credit card

I have just created a new account and tried three seperate credit cards for premium payments and it says "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method."...

  • Newbie
  • I have just created a new account and tried three seperate credit cards for premium payments and it says "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been...
  • 185 Views
  • 0 replies
  • 0 likes
  • Premium
  • 185 Views
  • 0 replies
  • 0 likes

Solved!! What Hapens When I Cancel Premium

Basically what do I lose? My playlists, all my stuff on "your music" Preferences? What basically do I lose as far as all that?

  • Music Fan
  • Basically what do I lose?  My playlists, all my stuff on "your music"  Preferences?  What basically do I lose as far as all that?
  • Ringfinger
  • Music Fan
  • 513 Views
  • 3 replies
  • 0 likes
  • Premium
  • 513 Views
  • 3 replies
  • 0 likes

Student Discount Error

Hi there Im trying to get premium for my account. Im currrently a third year student so I should be eligible for the student discount but when I try to connect via facebook it says I'm not eligible What should I do? Thanks James

  • Newbie
  • Hi there   Im trying to get premium for my account. Im currrently a third year student so I should be eligible for the student discount but when I try to connect via facebook it says I'm not e...
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 131 Views
  • 0 replies
  • 0 likes

Can't login using facebook account via web player

It's odd that i can login to the community using my facebook account but not in the web player. there no music tab on my facebook account. it's been two days already since i used the web player. Please fix it.

  • Newbie
  • It's odd that i can login to the community using my facebook account but not in the web player. there no music tab on my facebook account. it's been two days already since i used the web player. Plea...
  • Eduardofeel
  • Casual Listener
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! about make premium

I really love to use Spotify(when it worked for me)and because i live in israel it not work...i really want to use it and maybe make upgrade to premiumthere is a way i can do it from israel?can i use israeli credit card and all of that?thanks

  • Visitor
  •  I really love to use Spotify(when it worked for me) and because i live in israel it not work... i really want to use it and maybe make upgrade to premium there is  a way i can do it fro...
  • user-removed
  • Not applicable
  • 288 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 288 Views
  • 2 replies
  • 0 likes

Tarjeta de regalo inválida

Compré una tarjeta de regalo pero me dice que no es valida o que intente más tarde , qué puedo hacer paea que funcione?Gracias

  • Newbie
  • Compré una tarjeta de regalo pero me dice que no es valida o que intente más tarde , qué puedo hacer paea que funcione? Gracias
  • 1839 Views
  • 0 replies
  • 28 likes
  • Premium
    Subscription
  • 1839 Views
  • 0 replies
  • 28 likes

Help Student Discount

Are student discounts only for a certain amount of time? I seem to have gotten kicked off of mine, but I'm still a student.

  • Newbie
  • Are student discounts only for a certain amount of time? I seem to have gotten kicked off of mine, but I'm still a student. 
  • MattSuda
  • Spotify Star
  • 243 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 243 Views
  • 2 replies
  • 0 likes

Solved!! Playlist

I just bought a laptop, and I went on my Spotify site an my starred playlist did not appear. I mean not even the choice of clicking on it.

  • Casual Listener
  • I just bought a laptop, and I went on my Spotify site an my starred playlist did not appear. I mean not even the choice of clicking on it.
  • polows
  • Casual Listener
  • 305 Views
  • 3 replies
  • 0 likes
  • Free
  • 305 Views
  • 3 replies
  • 0 likes

Spotify thinks I'm abroad but I'm not

I was just going to turn on some music so I tried going on my spotify app. It had me logged out which has never happened before, I tried to log in but I got a message saying I can't log in because I can only use spotify for 14 days abroad. I am sitti...

  • Newbie
  • I was just going to turn on some music so I tried going on my spotify app. It had me logged out which has never happened before, I tried to log in but I got a message saying I can't log in because I ...
  • MattSuda
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Login
  • 226 Views
  • 1 replies
  • 0 likes

Vodafone Spotify premium not showing via app

I can see that my Facebook Spotify account has been upgraded to premium but doesn't reflect this on my Spotify phone app. I have tried logging out and back in as well as uninstalling and reinstalling to no avail. Any advise would be great thank you

  • Newbie
  • I can see that my Facebook Spotify account has been upgraded to premium but doesn't reflect this on my Spotify phone app. I have tried logging out and back in as well as uninstalling and reinstalling...
  • MattSuda
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • Premium
  • 176 Views
  • 1 replies
  • 0 likes

premium billing???

I've already used my 7 day free premium trial. Then clicked on premium. So now I have premium even thought I don't have any billing information on my iTunes account. How? Where is the fee being charged?

  • Newbie
  • I've already used my 7 day free premium trial. Then clicked on premium. So now I have premium even thought I don't have any billing information on my iTunes account. How? Where is the fee being charg...
  • MattSuda
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Why isn't my upgrade working????

I upgraded for offline and unlimited skips its not working

  • Newbie
  • I upgraded for offline and unlimited skips its not working
  • MattSuda
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Stopping Payment

I deleted my facebook account in November and have since been unable to stop the payment associated with that account. Help, Other PLEASE STOP CHARGING ME. I have continously tried to reach out but since the account associated with the payment was de...

  • Casual Listener
  • I deleted my facebook account in November and have since been unable to stop the payment associated with that account.  Help, Other PLEASE STOP CHARGING ME. I have continously tried to reach...
  • Ptomalley35
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • Other
  • 209 Views
  • 1 replies
  • 0 likes

I'm being charged twice

Spotify is charging me twice a month on different days. I guess that means that I have two different accounts on my card but I don't know how to change it. HELP!

  • Visitor
  • Spotify is charging me twice a month on different days. I guess that means that I have two different accounts on my card but I don't know how to change it. HELP!
  • Ptomalley35
  • Roadie
  • 243 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 243 Views
  • 2 replies
  • 0 likes

I Do Not Receive Any Notifications.. Anywere

I haven't received any new notifications since months. For Example I follow the artist Yelawolf, who has relased yesterday a new album for which I didn't received a notification. Not via email, not on my desktop app (latest version for windows) not e...

  • Music Fan
  • I haven't received any new notifications since months. For Example I follow the artist Yelawolf, who has relased yesterday a new album for which I didn't received a notification. Not via em...
  • linchona
  • Music Fan
  • 373 Views
  • 3 replies
  • 0 likes
  • Account
  • 373 Views
  • 3 replies
  • 0 likes

Solved!! Please help

I accidentally clicked on premium and it states I will be billed in one month from now. I clicked it on the Spotify app for iPhone. I don't have enough funds on my apple account so I'm confused on how this will end up. I also don't have any credit ca...

  • Casual Listener
  • I accidentally clicked on premium and it states I will be billed in one month from now. I clicked it on the Spotify app for iPhone. I don't have enough funds on my apple account so I'm confused on ho...
  • MattSuda
  • Spotify Star
  • 334 Views
  • 4 replies
  • 0 likes
  • 334 Views
  • 4 replies
  • 0 likes