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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484397 Views
  • 979 replies
  • 111 likes
  • Account
  • 484397 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121269 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121269 Views
  • 72 replies
  • 12 likes

Solved!! Drag the like button to add song to playlist

Spotify android is great and very easy to use, but when it comes to adding a song to a playlist, it takes quite a lot of time compared to other actions on the app. You first need to press the 3 dots, wait for the options to come down, look for the "a...

  • Casual Listener
  • Spotify android is great and very easy to use, but when it comes to adding a song to a playlist, it takes quite a lot of time compared to other actions on the app. You first need to press the 3 dots,...
  • Billy-J
  • Spotify Star
  • 1092 Views
  • 3 replies
  • 0 likes
  • Android
  • 1092 Views
  • 3 replies
  • 0 likes

Repeated password / account breaches

Heya folks,I've had this before, and once again, my Spotify account has been breached. A unique password - same as it was last time. I noticed the activity the other day, and I've been watching to see if something happened. And today, sat in my loung...

  • Regular
  • Heya folks, I've had this before, and once again, my Spotify account has been breached.  A unique password - same as it was last time.    I noticed the activity the other day, and ...
  • Billy-J
  • Spotify Star
  • 444 Views
  • 1 replies
  • 0 likes
  • Security
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Problem with displayed nickname

PlanPremiumCountryRussiaDevice Operating SystemWindows 10 My Question or IssueI am signed into Facebook and my nickname on Spotify was my name on Facebook, but for some reason it has changed into the previous nickname (randomly generated one) and I c...

  • Casual Listener
  • Plan Premium Country Russia Device   Operating System Windows 10   My Question or Issue I am signed into Facebook and my nickname on Spotify was my name on Facebook, but for some ...
  • Billy-J
  • Spotify Star
  • 980 Views
  • 3 replies
  • 0 likes
  • Account
  • 980 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I can log in on phone browser but not on app

PlanPremiumCountryUKDeviceSamsung galaxy A40Operating systemAndroid My Question or IssueI restarted my phone and it logged me out of spotify. It says the email and password combination is incorrect and I get an error message when I try to log in with...

  • Casual Listener
  • Plan Premium Country UK Device Samsung galaxy A40 Operating system Android   My Question or Issue I restarted my phone and it logged me out of spotify. It says the email and password...
  • ironicCryptid
  • Casual Listener
  • 4219 Views
  • 2 replies
  • 0 likes
  • Account
  • 4219 Views
  • 2 replies
  • 0 likes

Solved!! Duo subscription doesnt work although the same address is used

PlanPremiumCountryBelgiumDeviceHuawei/LaptopOperating SystemAndroid/Ubuntu My Question or IssueThe premium duo fails for the invited person regardless of introducing the same address in Belgium. I thought it was because my account was set to UK due t...

  • Casual Listener
  • Plan Premium Country Belgium Device Huawei/Laptop Operating System Android/Ubuntu   My Question or Issue The premium duo fails for the invited person regardless of introducing the same...
  • anwitcher
  • Casual Listener
  • 1242 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 1242 Views
  • 2 replies
  • 0 likes

Sharing a playlist - DJ help

PlanPremium DuoCountry USA Device(iPhone 11 pro max, iPhone 11 pro, iPhone 6S plus, iPad Air II, Ipad 6th gen, PC, laptop)Operating System(iOS 12-13.5.1Windows 10,) I DJ with Spotify and normally have an iPad playing a playlist on a large PA. What I ...

  • Visitor
  • Plan Premium Duo Country USA   Device (iPhone 11 pro max, iPhone 11 pro, iPhone 6S plus, iPad Air II, Ipad 6th gen, PC, laptop) Operating System (iOS 12-13.5.1Windows 10,)   I DJ w...
  • OneByBoo
  • Roadie
  • 625 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 625 Views
  • 1 replies
  • 0 likes

Solved!! Imitate different country?

My Question or IssueI live in Austria (We speak German), but I want to listen to American music. Don't understand me wrong I love the language, but not the music. It is so annoying I always get playlists with German songs in there, which I don't like...

  • Newbie
  • My Question or Issue I live in Austria (We speak German), but I want to listen to American music. Don't understand me wrong I love the language, but not the music. It is so annoying I always get pla...
  • OneByBoo
  • Roadie
  • 1745 Views
  • 1 replies
  • 4 likes
  • Account
    Other
    Premium
  • 1745 Views
  • 1 replies
  • 4 likes

I no longer have access to my facebook and old email

(This is my new account) I made my other account a few years ago with my old Facebook and old email. I no longer have access to these accounts, and would like to cancel the account from charging my bank account. I can provide multiple sources of proo...

  • Visitor
  • (This is my new account) I made my other account a few years ago with my old Facebook and old email. I no longer have access to these accounts, and would like to cancel the account from charging my b...
  • OneByBoo
  • Roadie
  • 557 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution No longer have access to account I am paying premium for.

PlanPremiumCountryUSA My premium account was only connected through a facebook account which I no longer have access to. I have already sent an email to customer support and they sent me to this community site, but all the people on here with the sam...

  • Visitor
  • Plan Premium Country USA  My premium account was only connected through a facebook account which I no longer have access to. I have already sent an email to customer support and they sent me...
  • Alex
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 447 Views
  • 1 replies
  • 0 likes

De-linking from a banned PSN account

PlanPremiumCountryUSADevicePS4Operating SystemN/AMy Question or IssueOne of my secondary accounts were banned and I cannot de-link my secondary PSN account from my spotify account without signing in and I can't sign in because my secondary PSN accoun...

  • Casual Listener
  •   Plan Premium Country USA Device PS4 Operating System N/A My Question or Issue One of my secondary accounts were banned and I cannot de-link my secondary PSN account from my spotify a...
  • Billy-J
  • Spotify Star
  • 3301 Views
  • 4 replies
  • 0 likes
  • Account
  • 3301 Views
  • 4 replies
  • 0 likes

My facebook account got disabled and I dont know how to login to my account

PlanPremiumCountryUSADevicePC, iphone xrOperating SystemiOS windows My Question or IssueMy facebook account got disabled and I have all of my playlists and liked songs on my spotify account linked with my deleted facebook account and I dont know what...

  • Visitor
  •   Plan Premium Country USA Device PC, iphone xr Operating System iOS windows   My Question or Issue My facebook account got disabled and I have all of my playlists and liked song...
  • Billy-J
  • Spotify Star
  • 568 Views
  • 1 replies
  • 0 likes
  • Account
  • 568 Views
  • 1 replies
  • 0 likes

Solved!! Still don’t get Discover Weekly or any other recommended playlists

PlanPremiumCountryRussiaDevice(iPhone Operating System My Question or IssueI’ve been using Spotify for almost 4 weeks, I have many tracks in my favorites, I created many playlists and still don’t have Discover Weekly or any other recommendations. Onl...

  • Newbie
  • Plan Premium Country Russia Device (iPhone 😎 Operating System   My Question or Issue I’ve been using Spotify for almost 4 weeks, I have many tracks in my favorites, I created many play...
  • Billy-J
  • Spotify Star
  • 703 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 703 Views
  • 2 replies
  • 0 likes

"No interent"

PlanFreeCountryAustraliaDeviceAcer SwiftOperating SystemWindows 10 My Question or IssueI can't log in to my Spotify on my laptop because it says there is no internet and error code:accesspoint:31 but I am connected to the internet- how can I fix this...

  • Casual Listener
  • Plan Free Country Australia Device Acer Swift Operating System Windows 10   My Question or Issue I can't log in to my Spotify on my laptop because it says there is no internet and erro...
  • Joel-M
  • Composer
  • 1708 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
  • 1708 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't login - says I'm offline. Suggested workaround doesn't work

Premium, Canada, Oneplus 5, android 9Issue started off with "no internet connection available" when I was on either wifi (tried multiple networks) or mobile data. Tried toggling offline mode on/off, as well as airplane mode. No luck. Restarted phone....

  • Casual Listener
  • Premium, Canada, Oneplus 5, android 9 Issue started off with "no internet connection available" when I was on either wifi (tried multiple networks) or mobile data. Tried toggling offline mode...
  • Mihail
  • Spotify Legend
  • 14749 Views
  • 11 replies
  • 0 likes
  • Login
  • 14749 Views
  • 11 replies
  • 0 likes

Lyrics not showing up

First of all, sorry for bad english, hope you guys can at least understand me. So, I'm from Brazil and like you guys know Spotify launched lyrics for us on July 1, 2020. But I have not yet received this feature. I've tried everything.Uninstall and In...

  • Visitor
  • First of all, sorry for bad english, hope you guys can at least understand me.   So, I'm from Brazil and like you guys know Spotify launched lyrics for us on July 1, 2020. But I have not yet r...
  • Billy-J
  • Spotify Star
  • 1029 Views
  • 1 replies
  • 1 likes
  • 1029 Views
  • 1 replies
  • 1 likes

Are minutes counted when Spotify is playing on another device?

Hi there! When I listen to music on another device (e.g. speaker), it doesn't show on Friend Activity. However, if I'm playing directly from my laptop and phone, it shows. Why is that? Also, do minutes listened to on another device also count towards...

  • Newbie
  • Hi there!   When I listen to music on another device (e.g. speaker), it doesn't show on Friend Activity. However, if I'm playing directly from my laptop and phone, it shows. Why is that? &nbs...
  • AdamDamon
  • Spotify Star
  • 17981 Views
  • 1 replies
  • 4 likes
  • Account
    Premium
  • 17981 Views
  • 1 replies
  • 4 likes

Please delete.

Please delete.

  • Newbie
  • Please delete.
  • Billy-J
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 449 Views
  • 1 replies
  • 0 likes

account no longer exists, can't retrieve

For years I've had a free Spotify plan and was perpetually logged in both on my Mac laptop and iPhone. Several months ago I changed my Instagram username and within seconds of changing it I was logged out of my Spotify account on both devices and my ...

  • Casual Listener
  • For years I've had a free Spotify plan and was perpetually logged in both on my Mac laptop and iPhone. Several months ago I changed my Instagram username and within seconds of changing it I was logge...
  • Billy-J
  • Spotify Star
  • 1097 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 1097 Views
  • 3 replies
  • 0 likes

Playlists

Plan PremiumCountry RussiaOperating System Windows 10My Question or IssueHello, I use the service for a month, during this time I did not receive a single "Discover Weekly" playlist. What should I do to make it appear?

  • Visitor
  •   Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hello, I use the service for a month, during this time I did not receive a single "Discover Wee...
  • Billy-J
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • Other
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change any of my personal info

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI linked my account with my facebook years ago but have since deleted my facebook. Id like to...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I linke...
  • Ver
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 1 likes
  • Account
  • 392 Views
  • 1 replies
  • 1 likes