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Accounts

Get help with logging in, passwords, and account settings.

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484386 Views
  • 979 replies
  • 111 likes
  • Account
  • 484386 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121268 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121268 Views
  • 72 replies
  • 12 likes

How do I log in with my Apple ID on the desktop app? I’m on Windows 10.

I have a Premium trial but on the Windows 10 Desktop app there is no Sign In with Apple ID option but there is one on the web app

  • Visitor
  • I have a Premium trial but on the Windows 10 Desktop app there is no Sign In with Apple ID option but there is one on the web app
  • Billy-J
  • Spotify Star
  • 2688 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2688 Views
  • 1 replies
  • 0 likes

Solved!! HELP! Entire Library is gone. Possible duplicate account?

My entire library is gone across all devices. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. Please help!

  • Regular
  • My entire library is gone across all devices. I think it happen after a log in on PS4. maybe it made a duplicate account?   Been trying to get help with this for a while. Spotify's support opt...
  • Noah
  • Spotify Star
  • 685 Views
  • 1 replies
  • 0 likes
  • Account
  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username is random letters and numbers.

Hello!I first registered to Spotify with the username lolashihara a couple weeks ago. However, upon first looking at my profile, I saw that my username is just a long string of letters and numbers! I've read so many similar threads but to no avail. l...

  • Casual Listener
  • Hello! I first registered to Spotify with the username lolashihara a couple weeks ago. However, upon first looking at my profile, I saw that my username is just a long string of letters and numbers!...
  • Noah
  • Spotify Star
  • 10055 Views
  • 6 replies
  • 0 likes
  • Other
  • 10055 Views
  • 6 replies
  • 0 likes

Login notice mail

PlanPremiumCountryPeruDevice(iPhone X, Macbook Pro, Desktop PC)Operating System(iOS, OSX, Windows 10) My Question or IssueI received new login notice mails from the USA, India, and Saudi Arabia, which is suspect so I changed my password and close all...

  • Visitor
  • Plan Premium Country Peru Device (iPhone X, Macbook Pro, Desktop PC) Operating System (iOS, OSX, Windows 10)   My Question or Issue I received new login notice mails from the USA, Indi...
  • EthanS1
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Lyric não funciona

o lyric não está funcionando na minha conta. ja desinstalei e instalei, mas o erro insiste.PlanPremiumCountryBrazilDeviceiPhone XROperating SystemiOS 14 My Question or Issue

  • Casual Listener
  • o lyric não está funcionando na minha conta. ja desinstalei e instalei, mas o erro insiste. Plan Premium Country Brazil Device iPhone XR Operating System iOS 14   My Question or Issue ...
  • Billy-J
  • Spotify Star
  • 635 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 635 Views
  • 3 replies
  • 0 likes

Cannot see subscription button

Subscription button is missing in my accountWhat do i need to do for it to appear ?

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  • Visitor
  • Subscription button is missing  in my account What do i need to do for it to appear ?  
  • Joel-M
  • Composer
  • 879 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 879 Views
  • 1 replies
  • 0 likes

The "Your Top Podcasts" menu is broken, please fix it.

Podcasts that I listen to for five seconds suddenly show up in the "Your Top Podcasts" menu, and do not go away despite how extensively I listen to other podcasts. I'm sure other users want this changed too, because I have seen others complain about ...

  • Visitor
  • Podcasts that I listen to for five seconds suddenly show up in the "Your Top Podcasts" menu, and do not go away despite how extensively I listen to other podcasts. I'm sure other users want...
  • OneByBoo
  • Roadie
  • 563 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Podcasts
  • 563 Views
  • 1 replies
  • 0 likes

Spotify issues

I'm trying to get attention. I already contacted support. They were useless. They didn't even read the email I sent. Someone got access to my account months ago. I still see their **bleep** music come up I recent releases or whatever it's called. I w...

  • Regular
  • I'm trying to get attention. I already contacted support. They were useless. They didn't even read the email I sent. Someone got access to my account months ago. I still see their **bleep** music com...
  • Jamsmav
  • Regular
  • 1294 Views
  • 5 replies
  • 0 likes
  • All Platforms
    Developer
  • 1294 Views
  • 5 replies
  • 0 likes

Spotify Duo

PlanPremiumCountrySwedenMy Question or IssueWhat happens to my wife's Playlist of I go from premium to DUO on my account and then she ends her and she starts to use my DUO?

  • Visitor
  • Plan Premium Country Sweden My Question or Issue What happens to my wife's Playlist of I go from premium to DUO on my account and then she ends her and she starts to use my DUO? 
  • Billy-J
  • Spotify Star
  • 633 Views
  • 1 replies
  • 0 likes
  • Account
  • 633 Views
  • 1 replies
  • 0 likes

Unable to change incorrect date of birth (not facebook related)

PlanDuo Premium, attempting to switchCountryUSADeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueI'm trying to register for spotify premium for students and in doing so, I relaized my date of birth was not correct. I've read topics on this...

  • Visitor
  • Plan Duo Premium, attempting to switch Country USA Device iPhone 8 Operating System iOS 13.5.1   My Question or Issue I'm trying to register for spotify premium for students and in doi...
  • Billy-J
  • Spotify Star
  • 581 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 581 Views
  • 1 replies
  • 0 likes

Solved!! Hacked Every Single Day

PlanPremiumCountryUSA DeviceiPhone 11Operating SystemiOS 13 My Question or IssueMy account has logins from other countries every single day. Every day, I change my password to something secure and unused. Thankfully, they don't change my plan or hija...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 11 Operating System iOS 13   My Question or Issue My account has logins from other countries every single day. Every day, I change my pas...
  • AdamDamon
  • Spotify Star
  • 487 Views
  • 1 replies
  • 0 likes
  • Account
  • 487 Views
  • 1 replies
  • 0 likes

Signed out everywhere, was I hacked?

PlanFreeCountryUSADeviceiPhone 11Operating SystemiOS 13.5.1 My Question or IssueSo I was signed out everywhere and my login credentials were no longer valid, I didn't receive an email saying my password had been changed so I don't think someone acces...

  • Visitor
  •   Plan Free Country USA Device iPhone 11 Operating System iOS 13.5.1   My Question or Issue So I was signed out everywhere and my login credentials were no longer valid, I didn't...
  • Billy-J
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 430 Views
  • 1 replies
  • 0 likes

Access to spotify’app

hello since this morning i Can not enter In Spotify ‘s app.i tried to switch off and then restart my phone but it doesnt work.how Can i manage to ?thanks PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Syste...

  • Visitor
  • hello since this morning i Can not enter In Spotify ‘s app. i tried to switch off and then restart my phone but it doesnt work. how Can i manage to ? thanks  Plan Free/Premium Country &nb...
  • EthanS1
  • Community Legend
  • 376 Views
  • 2 replies
  • 0 likes
  • Login
  • 376 Views
  • 2 replies
  • 0 likes

Can't Change my User Name or edit anything on my account.

If I go to Edit Profile everything is grayed out and I can't change anything. The account name is 12125078660 and was created years ago via facebook.

  • Newbie
  •   If I go to Edit Profile everything is grayed out and I can't change anything. The account name is 12125078660 and was created years ago via facebook. 
  • Joel-M
  • Composer
  • 1018 Views
  • 1 replies
  • 0 likes
  • Account
  • 1018 Views
  • 1 replies
  • 0 likes

Can I get my account enabled again after bank chargeback?

Is it possible to get your disabled account enabled again after a chargeback.

  • Visitor
  • Is it possible to get your disabled account enabled again after a chargeback.  
  • Billy-J
  • Spotify Star
  • 468 Views
  • 1 replies
  • 0 likes
  • Login
  • 468 Views
  • 1 replies
  • 0 likes

Missing Edit Profile on my Phone and on my PC

I want to change my display name, and the guide to do so does not really help me at all what so ever, for i am missing the edit profile option on my phone and on my pc ???

  • Visitor
  • I want to change my display name, and the guide to do so does not really help me at all what so ever, for i am missing the edit profile option on my phone and on my pc ???
  • OneByBoo
  • Roadie
  • 591 Views
  • 1 replies
  • 0 likes
  • Account
  • 591 Views
  • 1 replies
  • 0 likes

trouble logging into account

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI need to sign in which i haven't done in years due to getting a new hard drive. I know my username but not my password. I put my username into the forgotten password thing an...

  • Visitor
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I need to sign in which i haven't done in years due to getting a new hard drive. I know my username...
  • Billy-J
  • Spotify Star
  • 494 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 494 Views
  • 1 replies
  • 0 likes

Solved!! Ideas

I have an idea to submit but it won't let me post my idea. Says access denied. ThanksKez

  • Regular
  • I have an idea to submit but it won't let me post my idea. Says access denied. Thanks Kez
  • Billy-J
  • Spotify Star
  • 550 Views
  • 3 replies
  • 0 likes
  • 550 Views
  • 3 replies
  • 0 likes

Solved!! Listening on two devices simultaneously

I've the premium subscription on a promotion (3 months for 9,99) and I will upgrade to the regular premium afterwards. I listen to Podcasts on Spotify, so I don't really need the premium for that, but I also connected my Spotify to my Echo Dot. The t...

  • Regular
  • I've the premium subscription on a promotion (3 months for 9,99) and I will upgrade to the regular premium afterwards. I listen to Podcasts on Spotify, so I don't really need the premium for that, bu...
  • roteixeira
  • Regular
  • 9853 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 9853 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Account Email change

I can't verify my email with this account because I do not have access to the original anymore. I also do not have access to the facebook account for this name after I deleted it. I've tried doing what I can to change things, but without access to ei...

  • Casual Listener
  • I can't verify my email with this account because I do not have access to the original anymore. I also do not have access to the facebook account for this name after I deleted it. I've tried doing wh...
  • Petya
  • Community Legend
  • 897 Views
  • 4 replies
  • 0 likes
  • Account
  • 897 Views
  • 4 replies
  • 0 likes