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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9379 Views
  • 3 replies
  • 9 likes
  • Security
  • 9379 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485271 Views
  • 979 replies
  • 111 likes
  • Account
  • 485271 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211795 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211795 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121475 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121475 Views
  • 72 replies
  • 12 likes

login in other countries

Plan nonCountryUSADevice(MacBook)My Question or Issuei just notices about 3 days ago that people are logging into my account dating back to feb 24 this year i've done every thing and i mean everything i have been told to do but nothing work they just...

  • Casual Listener
  • Plan non CountryUSA Device(MacBook) My Question or Issue i just notices about 3 days ago that people are logging into my account dating back to feb 24 this year i've done every thing and i mean e...
  • OneByBoo
  • Roadie
  • 417 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 417 Views
  • 1 replies
  • 0 likes

Spotify family account - previously shared a spotify premium

PlanPremium FamilyCountryNorwatDeviceSamsung S8Operating SystemAndroid My Question or IssueHi. I used to share a spotify premium account with my son (one listener at a time, two devices). I've created a Premium Family account, so both my children and...

  • Casual Listener
  • Plan Premium Family Country Norwat Device Samsung S8 Operating System Android   My Question or Issue Hi.  I used to share a spotify premium account with my son (one listener at a ...
  • OneByBoo
  • Roadie
  • 724 Views
  • 3 replies
  • 0 likes
  • Account
  • 724 Views
  • 3 replies
  • 0 likes

Solved!! Can't see songs band of AM Conspiracy

Plan/PremiumCountryTurkey Device(iPhone 11, )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. As I see AM Conspiracy is on Spotify but i cant see any on their songs.I really want to listen them. Thanks.

  • Casual Listener
  •   Plan /Premium Country Turkey   Device (iPhone 11, ) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi. As I see AM Conspiracy is on ...
  • OneByBoo
  • Roadie
  • 1440 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Unlimited
  • 1440 Views
  • 3 replies
  • 0 likes

Premium Familie staat in eens op gratis??

PlanFree/PremiumCountryNetherlands Sinds 2 dagen is mijn familie premium ineens naar gratis account gegaan terwijl er in maart nog is afgeschreven. Hoe kan ik dit oplossen???

  • Casual Listener
  • Plan Free/Premium Country Netherlands   Sinds 2 dagen is mijn familie premium ineens naar gratis account gegaan terwijl er in maart nog is afgeschreven.   Hoe kan ik dit oplossen??? ...
  • Fireztorm-nl
  • Casual Listener
  • 603 Views
  • 6 replies
  • 0 likes
  • Account
  • 603 Views
  • 6 replies
  • 0 likes

Superuser Contribution Recover deleted playlist

PlanPremiumCountryCanadaDeviceiPhone 8 plus My Question or IssueAll of my playlists that I have deleted are no longer listed under the "Recover playlist" on my account page. I've been able to recover playlists before in the past but it seems as if th...

  • Visitor
  • Plan Premium Country Canada Device iPhone 8 plus   My Question or Issue All of my playlists that I have deleted are no longer listed under the "Recover playlist" on my account page. I've...
  • Elena
  • Moderator
  • 425 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 425 Views
  • 2 replies
  • 0 likes

Ann strange account got intertwined with my account.

Hi there,I have a strange problem with my Spotify account. I suddenly have a ghost account with a different name and age. This strange account seems to have intertwine it self with my real (paid-for) account.(the ghost account is a free version) For ...

  • Visitor
  • Hi there, I have a strange problem with my Spotify account. I suddenly have a ghost account with a different name and age. This strange account seems to have intertwine it self with my real (paid-fo...
  • OneByBoo
  • Roadie
  • 471 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 471 Views
  • 1 replies
  • 0 likes

Connecting to new Facebook account has not updated Spotify name

A year or so ago, I disconnected my Facebook account from Spotify. Naturally, I ended up with the string of numbers username. My Facebook account was later disabled without warning, and I have been unable to recover it for the past 7 months. Hoping t...

  • Newbie
  • A year or so ago, I disconnected my Facebook account from Spotify. Naturally, I ended up with the string of numbers username. My Facebook account was later disabled without warning, and I have been u...
  • OneByBoo
  • Roadie
  • 379 Views
  • 1 replies
  • 0 likes
  • Account
  • 379 Views
  • 1 replies
  • 0 likes

How can I be avaible in every country as an Artist?

CountryPoland Operating SystemWindows My Question or IssueHi! I want to ask you, how can I be available as an artist on the whole world? Because when I'm checking my audience, almost whole Asia and Africa are not available, how can I change it? I am ...

  • Casual Listener
  •   Country Poland   Operating System Windows   My Question or Issue Hi! I want to ask you, how can I be available as an artist on the whole world? Because when I'm checking my a...
  • Billy-J
  • Spotify Star
  • 736 Views
  • 3 replies
  • 0 likes
  • Free
  • 736 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment for one year

PlanPremiumCountrySwedenDeviceSony Xperia XOperating SystemAndroid My Question or Issue Last year I payed my subscription for Spotify, one year (twelve month) in advance (dec 2017: 990 SEK). That was very convenient for me, because I dont have the sa...

  • Newbie
  • Plan Premium Country Sweden Device Sony Xperia X Operating System Android   My Question or Issue  Last year I payed my subscription for Spotify, one year (twelve month) in advance...
  • AlbertPotato
  • Casual Listener
  • 2838 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 2838 Views
  • 3 replies
  • 0 likes

Solved!! Multiple logins to my account.

PlanPremiumCountryItalyDeviceSamsung S10Operating SystemAndroid My Question or IssueHello everybody. I have been receiving emails for a few days telling me that my Spotify has been accessed from various locations in the world Russia Brazil United Sta...

  • Visitor
  • Plan Premium Country Italy Device Samsung S10 Operating System Android   My Question or Issue Hello everybody. I have been receiving emails for a few days telling me that my Spotify ha...
  • user-removed
  • Not applicable
  • 3001 Views
  • 6 replies
  • 0 likes
  • Account
  • 3001 Views
  • 6 replies
  • 0 likes

Solved!! Flash icon for new releases not showing on start screen anymore

A few weeks ago, a new FLASH ICON appears on the start screen, right next to the setting icon. With a click on it, it get you to a new screen with ALL the album and single releases only from the artists I'm following. But now, with the newest Spotify...

  • Newbie
  • A few weeks ago, a new FLASH ICON appears on the start screen, right next to the setting icon. With a click on it, it get you to a new screen with ALL the album and single releases only from the...
  • EthanS1
  • Community Legend
  • 1287 Views
  • 1 replies
  • 1 likes
  • Other
    Premium
  • 1287 Views
  • 1 replies
  • 1 likes

Solved!! Two artist account

Hi guys,I have a problem and I don't know how to solve it.I am an artist and I noticed that I have two accounts that probably accidentally set up different labels.Is it possible to "pair" them?Thanks for your advices, Adam

  • Visitor
  • Hi guys, I have a problem and I don't know how to solve it. I am an artist and I noticed that I have two accounts that probably accidentally set up different labels. Is it possible to "pair" them?...
  • EthanS1
  • Community Legend
  • 855 Views
  • 2 replies
  • 0 likes
  • Account
  • 855 Views
  • 2 replies
  • 0 likes

Fraud Account on my CC

Spotify showed up on my CC account, How can I cancel it.. I never ordered it?

  • Visitor
  • Spotify showed up on my CC account, How can I cancel it.. I never ordered it?   
  • EthanS1
  • Community Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
  • 400 Views
  • 1 replies
  • 0 likes

Cant play nightwish

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy problem is, that I cant play nightwish.I have premium spotify, and I can play all other ba...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My prob...
  • Heseheino
  • Regular
  • 1389 Views
  • 13 replies
  • 0 likes
  • Premium
  • 1389 Views
  • 13 replies
  • 0 likes

Log in issue on Android and Windows

PlanFreeCountryRomaniaOperating System(Android 8, Windows 10) My Question or IssueHello. I am trying to log in to my Spotify account on Windows and Android and it says: "Your country does not match the one set in your profile. To continue use, update...

  • Visitor
  • Plan Free Country Romania Operating System (Android 8, Windows 10)   My Question or Issue Hello. I am trying to log in to my Spotify account on Windows and Android and it says: "Your cou...
  • TaTHEj
  • Composer
  • 2630 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
  • 2630 Views
  • 7 replies
  • 0 likes

i cant hear music

So I have free version of Spotify on my Windows 10. And I noticed when I finished my Microsoft Teams I opened Spotify. My music was playing but I couldn't hear it. I reinstalled and restarted the computer but it didn't help. I checked sounds settings...

  • Composer
  • So I have free version of Spotify on my Windows 10. And I noticed when I finished my Microsoft Teams I opened Spotify. My music was playing but I couldn't hear it. I reinstalled and restarted the com...
  • TaTHEj
  • Composer
  • 831 Views
  • 2 replies
  • 0 likes
  • Free
    Other
  • 831 Views
  • 2 replies
  • 0 likes

Cant access my account

PlanPremiumCountryMalaysiaDeviceIphone 6sOperating SystemIios 13 My Question or IssueI cant access my old account that with premium subscription because of my account didnt link with any email and i forgot the password. I used to login with my phone ...

  • Newbie
  • Plan Premium Country Malaysia Device Iphone 6s Operating SystemI ios 13   My Question or Issue I cant access my old account that with premium subscription because of my account didnt l...
  • Emilia_8
  • Community Legend
  • 559 Views
  • 1 replies
  • 1 likes
  • Account
  • 559 Views
  • 1 replies
  • 1 likes

Superuser Contribution song plays on desktop but greyed out on android phone

PlanPremiumCountryUSADeviceGalaxy A10eOperating Systemnot sure My Question or Issuelocal song shows up and plays on my desktop spotify but is greyed out on my phone

  • Music Fan
  • Plan Premium Country USA Device Galaxy A10e Operating System not sure   My Question or Issue local song shows up and plays on my desktop spotify but is greyed out on my phone
  • 1224167805
  • Music Fan
  • 1217 Views
  • 4 replies
  • 0 likes
  • Other
  • 1217 Views
  • 4 replies
  • 0 likes

Solved!! Link an album with different name

Hi! When I released my past two albums I used a slightly different band name, even though the music is all mine. Can I link these two albums to my artist page somehow? How can I make an "Appears On" link for one of these cds so people can find my mus...

  • Casual Listener
  • Hi!  When I released my past two albums I used a slightly different band name, even though the music is all mine. Can I link these two albums to my artist page somehow? How can I make an "Appea...
  • Luan
  • Spotify Star
  • 1741 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 1741 Views
  • 3 replies
  • 0 likes

Recovering an account

PlanFree/PremiumCountryUnited StatesMy Question or IssueI’ve made a really big mistake and I permanently deleted my spotify account thinking I could use that same email in my new account. I was mistaken and now I don’t know how to get it back. Is the...

  • Casual Listener
  • Plan Free/Premium Country United States My Question or Issue I’ve made a really big mistake and I permanently deleted my spotify account thinking I could use that same email in my new account. I...
  • DankHowell
  • Casual Listener
  • 467 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 467 Views
  • 2 replies
  • 0 likes