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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9371 Views
  • 3 replies
  • 9 likes
  • Security
  • 9371 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485214 Views
  • 979 replies
  • 111 likes
  • Account
  • 485214 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211783 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211783 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121465 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121465 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify Bug Report: Company Possibly Affected by Russian Hack, Multiple Users Affected

Plan: FreeCountry: United StatesDeviceMacbook Pro 2013 or 2015Operating SystemMacOS Mojave My Question or IssueRecently myself and many other Spotify users(according to posts I've seen in these forums, have had Spotify login alerts from countries lik...

  • Newbie
  • Plan: Free Country: United States Device Macbook Pro 2013 or 2015 Operating System MacOS Mojave   My Question or Issue Recently myself and many other Spotify users(according to posts I'v...
  • Xenia
  • Moderator
  • 738 Views
  • 1 replies
  • 0 likes
  • Security
  • 738 Views
  • 1 replies
  • 0 likes

Change email

So long story short, I need to change my email on my current spotify account. I have another email which I want to use but I had an account on there I which I deleted. I would like to change my current email because I wasn't smart and I used my schoo...

  • Visitor
  • So long story short, I need to change my email on my current spotify account. I have another email which I want to use but I had an account on there I which I deleted. I would like to change my curre...
  • AdamDamon
  • Spotify Star
  • 1397 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1397 Views
  • 1 replies
  • 0 likes

Solved!! My username and profile picture changed

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello my username changed with my random letters an numbers and my profile pcture changed with unknown picture i cant chan...

  • Casual Listener
  •   Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello my username changed  with m...
  • OneByBoo
  • Roadie
  • 2836 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 2836 Views
  • 5 replies
  • 0 likes

Superuser Contribution Changing my Spotify Login Email

PlanPremiumCountry - US Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm having trouble disconnecting my Spotify from Facebook. I would like to do so, but I can't...

  • Newbie
  • Plan Premium Country - US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm hav...
  • Xenia
  • Moderator
  • 1240 Views
  • 9 replies
  • 0 likes
  • Account
  • 1240 Views
  • 9 replies
  • 0 likes

Access music on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up for the three month free trial but can’t access my songs on my iPhone. I can acce...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I signe...
  • Luan
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 352 Views
  • 1 replies
  • 0 likes

Solved!! 'Appears on' album removed from profile

Hi there! I am having so much trouble removing an album that is showing up on my artist profile. It is an 'Appears On" album that I don't want associated with my profile. Can I remove this album? I didn't release it, but somehow it is linked to my pr...

  • Casual Listener
  • Hi there! I am having so much trouble removing an album that is showing up on my artist profile.  It is an 'Appears On" album that I don't want associated with my profile. Can I remove this albu...
  • Luan
  • Spotify Star
  • 4180 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 4180 Views
  • 1 replies
  • 0 likes

Hacked Account

PlanPremiumCountry Device(iPhone 11 Pro Max, MacBook Pro 2018)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  •   Plan Premium Country   Device (iPhone 11 Pro Max, MacBook Pro 2018) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 679 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 679 Views
  • 1 replies
  • 0 likes

Hacked Account

PlanPremiumCountry FranceDevice(iPhone 11 Pro Max, MacBook Pro 2018)My Question or IssueHello guys, Well my problem is obvious: someone basically hacked my account and added 3 unknown people on my family subscription. I took them out, changed the pas...

  • Casual Listener
  • Plan Premium Country  France Device (iPhone 11 Pro Max, MacBook Pro 2018) My Question or Issue Hello guys,   Well my problem is obvious: someone basically hacked my account and add...
  • AdamDamon
  • Spotify Star
  • 653 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Öğrenci premium hesabımdan aile preimum ücreti alıyor

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAile preimum hesabimi iptal edip öğrenci premium hesabına gectim fakat aile premium ücreti al...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Aile ...
  • Elena
  • Moderator
  • 717 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 717 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently Played not updated

PlanPremiumOperating SystemWindows 10, macOS 10.13, Android 7 There's a problem that I've been seeing for a long time. I don't have updated Recently Played. Not on Windows, not on MacOS, not on my browser.Thank you.  

2020-04-09_03-03-07.png
  • Newbie
  • Plan Premium Operating System Windows 10, macOS 10.13, Android 7   There's a problem that I've been seeing for a long time. I don't have updated Recently Played. Not on Windows, not on...
  • Ivan
  • Spotify Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • Other
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share music

I used to be able to share music from Spotify onto my Instagram Stories. Now the feature has disappeared. PlanFreeCountryMalaysiaDeviceVivo Y81Operating SystemAndroid 8 My Issue

  • Visitor
  • I used to be able to share music from Spotify onto my Instagram Stories. Now the feature has disappeared.  Plan Free Country Malaysia Device Vivo Y81 Operating System Android 8   ...
  • Mario
  • Spotify Legend
  • 378 Views
  • 1 replies
  • 1 likes
  • Account
  • 378 Views
  • 1 replies
  • 1 likes

Pay for boyfriend abroad

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I want to pay for my boyfriend but when he types in my card details it says coutry details is incorrect

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I want to pay for my boyfriend but wh...
  • Luan
  • Spotify Star
  • 593 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 593 Views
  • 3 replies
  • 0 likes

Superuser Contribution Almost Hacked - Spotify has no history?

PlanPremiumCountryCanadaDeviceMacBook 2012, iPhone 7 This morning I saw that my sound on the Spotify app went all the way down randomly, several times. Then I was kicked out. I reset my password as I had forgotten it anyway and realized that the mail...

  • Visitor
  • Plan Premium Country Canada Device MacBook 2012, iPhone 7   This morning I saw that my sound on the Spotify app went all the way down randomly, several times. Then I was kicked out. I res...
  • EthanS1
  • Community Legend
  • 757 Views
  • 1 replies
  • 0 likes
  • Security
  • 757 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double payment

PlanPremiumCountryIreland Device(iPhone 8, My Question or IssueI have been charged twice on two separate cards for the Last 4 months for the one account after updating to family spotify. I can’t see where one of the cards info is stored. How do i sto...

  • Casual Listener
  • Plan Premium Country Ireland  Device (iPhone 8,      My Question or Issue I have been charged twice on two separate cards for the Last 4 months for the one account after ...
  • Elena
  • Moderator
  • 456 Views
  • 3 replies
  • 0 likes
  • Account
  • 456 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't log in, the 14 day limit while abroad has been reached. I have not been abroad.

PlanFreeCountryCANADADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHaven't changed my settings, my account still says Canada, and the last time I traveled abroad a passport wasn't necessary to go to the States.

  • Casual Listener
  • Plan Free Country CANADA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue Haven't changed my settings, my account still says Canada, and the last time I tr...
  • Xenia
  • Moderator
  • 620 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 620 Views
  • 3 replies
  • 0 likes

Superuser Contribution already a Spotify premium member want to go on student plan

PlanPremiumCountryUSA Device(iphone 8 plus, macbook pro )Operating System(iOS 10) My Question or IssueI am a Spotify premium member however I'm paying 10 when I've been a student. I don't want to lose all my playlists and I'm also paying for Hulu. I ...

  • Visitor
  • Plan Premium Country USA  Device (iphone 8 plus, macbook pro ) Operating System (iOS 10)    My Question or Issue I am a Spotify premium member however I'm paying 10 when I've...
  • Ivan
  • Spotify Legend
  • 594 Views
  • 2 replies
  • 0 likes
  • Account
  • 594 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account was accessed from Russia

PlanPremiumCountryCanada Device(iPhone 11 Pro, MacBook Pro 2013, iMac Retina 2018, Acer PC)Operating System(MacOS 14.6, iOS 13.3, Windows 10) My Question or IssueHi, my account was accessed from Russia today. I had a very secure password so I wouldn'...

  • Regular
  • Plan Premium Country Canada   Device (iPhone 11 Pro, MacBook Pro 2013, iMac Retina 2018, Acer PC) Operating System (MacOS 14.6, iOS 13.3, Windows 10)   My Question or Issue Hi, m...
  • Ivan
  • Spotify Legend
  • 3718 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 3718 Views
  • 1 replies
  • 0 likes

Solved!! Problems with Facebook created account

PlanPremium FamilyCountryUSADeviceWin10 ApplicationOperating SystemWindows 10 My spotify account was created through my facebook account. However, my profile name is just number with no pictures. I have no way to change the profile name.In addition, ...

  • Casual Listener
  •   Plan Premium Family Country USA Device Win10 Application Operating System Windows 10   My spotify account was created through my facebook account.  However, my profile name...
  • SpotifyJJ
  • Casual Listener
  • 610 Views
  • 1 replies
  • 0 likes
  • Account
  • 610 Views
  • 1 replies
  • 0 likes

I can't cancel my subscription

PlanPremiumCountryParaguayDevice(iPhone 5sOperating System(iOS 10 My Question or IssueI can't cancel my subscription. I think something's wrong with the webpage. I logged in then in the option bar, it doesn't show the account preview option, subcribt...

  • Visitor
  • Plan Premium Country Paraguay Device (iPhone 5s Operating System (iOS 10   My Question or Issue I can't cancel my subscription. I think something's wrong with the webpage. I logged in ...
  • Billy-J
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Support antwortet nicht mehr | Facebook Account

Gestern habe ich meinen mit Facebook erstellten Account auf eine neue Mail Adresse umstellen lassen, hatte bisher immer nur gute Erfahrungen (Schnelle Antwortzeiten und immer hilfreich) mit dem Support gemacht.Heute habe ich mit einem Freund ausprobi...

  • Visitor
  • Gestern habe ich meinen mit Facebook erstellten Account auf eine neue Mail Adresse umstellen lassen, hatte bisher immer nur gute Erfahrungen (Schnelle Antwortzeiten und immer hilfreich) mit dem Suppo...
  • Xenia
  • Moderator
  • 570 Views
  • 1 replies
  • 0 likes
  • Login
  • 570 Views
  • 1 replies
  • 0 likes