Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9363 Views
3 replies
9 likes
Security

9363 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2025-01-24 2:00:39 AM
g2_gdlm
Casual Listener
485074 Views
979 replies
111 likes
Account

485074 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211769 Views
119 replies
117 likes
Account

1211769 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121450 Views
72 replies
12 likes
Account
Login
Premium

121450 Views
72 replies
12 likes

[Android] Android TV app allows random people to login without code in my dorm

I’m using Spotify on my nvidia shield TV and just today this random account keep trolling me by connecting to the app and casting songs. I managed to get the name and profile of the account. If there is a way to get him banned please do so. I don’t k...

Acecryz
Casual Listener
I’m using Spotify on my nvidia shield TV and just today this random account keep trolling me by connecting to the app and casting songs. I managed to get the name and profile of the account. If there...
2020-04-08 6:45:21 AM
574 Views
0 replies
0 likes
Android

574 Views
0 replies
0 likes

Can't log in because of my username

PlanFreeCountryFranceDeviceSamsung Galaxy a70 My Question or IssueHello, today I loged out accidentally and when I wanted to log in, my username was incorrect, but I sure it's the right username because when my friends search it, they found my playli...

Mariecnrd
Casual Listener
Plan Free Country France Device Samsung Galaxy a70 My Question or Issue Hello, today I loged out accidentally and when I wanted to log in, my username was incorrect, but I sure...
2020-04-08 2:47:05 AM
2020-04-08 3:49:03 AM
Mariecnrd
Casual Listener
648 Views
2 replies
0 likes
Account

648 Views
2 replies
0 likes

Superuser Contribution Payment taken but premium suspended

PlanPremiumCountryItaly DeviceSamsung Galaxy 9Operating System(Android Oreo My Question or IssueThey charge my account for the premium but when i opened the app it was written premium suspended and now i have a free accouny. Attached proof of payment

Bankside84
Visitor
Plan Premium Country Italy Device Samsung Galaxy 9 Operating System (Android Oreo My Question or Issue They charge my account for the premium but when i opened the app i...
2020-04-07 2:09:02 PM
2020-04-07 2:36:38 PM
Ivan
Spotify Legend
529 Views
1 replies
0 likes
Account
Premium

529 Views
1 replies
0 likes

Superuser Contribution Subscription Issue

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was charged my monthly Spotify subscription on March 30th, however, today I received an ema...

povalle56
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was c...
2020-04-05 8:23:47 PM
2020-04-07 2:00:04 PM
Elena
Moderator
614 Views
3 replies
0 likes
Account
Premium
Subscription

614 Views
3 replies
0 likes

Superuser Contribution Unable to login to any Spotify app

This morning I received a link that I needed to change my password and all my devices were logged out. I changed the password, and can login to my account on the website. However I can no longer login to any of my apps, even if I create new app id an...

ppont
Casual Listener
This morning I received a link that I needed to change my password and all my devices were logged out. I changed the password, and can login to my account on the website. However I ...
2020-04-04 1:40:12 PM
2020-04-07 11:53:04 AM
Xenia
Moderator
764 Views
3 replies
0 likes
Account

764 Views
3 replies
0 likes

Superuser Contribution Refund from falsely charged spotify family subscription

CountryIndiaDeviceOnePlus 7 proOperating SystemAndroid 10 My Question or IssueI hade been trying to get a premium family subscription using a debit card. As soon as the transaction happened there comes a warning message stating that the card doesn't ...

Afzan
Casual Listener
Country India Device OnePlus 7 pro Operating System Android 10 My Question or Issue I hade been trying to get a premium family subscription using a debit card. As soon as the t...
2020-04-04 7:37:44 AM
2020-04-07 11:37:28 AM
Xenia
Moderator
770 Views
3 replies
0 likes
Subscription

770 Views
3 replies
0 likes

Playlist song recommendations

Hi, I have a bit of an annoying problem with my playlists. I have a few larger ones (3-400+ songs), where the recommendations became useless.As an example: I have a playlist, where I've collected hundreds of lighter songs that I like, some from entir...

circo
Casual Listener
Hi, I have a bit of an annoying problem with my playlists. I have a few larger ones (3-400+ songs), where the recommendations became useless. As an example: I have a playlist, where I've co...
2019-02-15 1:58:36 PM
2020-04-07 6:00:03 AM
superdwj
Visitor
3545 Views
2 replies
7 likes
Other

3545 Views
2 replies
7 likes

Cant change display name

PlanPremium Student TrialCountryGBDevice(Samsung Galaxy My Question or IssueHi,I've been trying to change my display name for a while now but I'm not even finding the option. I cant even connect to Facebook. Whenever I try it says I'm already connect...

Niyu
Visitor
Plan Premium Student Trial Country GB Device (Samsung Galaxy 😎 My Question or Issue Hi, I've been trying to change my display name for a while now but I'm not even finding the option...
2020-04-06 7:09:11 PM
2020-04-07 5:13:12 AM
DanielTham
Composer
527 Views
1 replies
0 likes
Account
Premium

527 Views
1 replies
0 likes

Find history played songs

Is there possible to track a specific song a specifik date if I don't find it in search history?

mvestberg
Visitor
Is there possible to track a specific song a specifik date if I don't find it in search history?
2020-04-06 6:23:23 PM
2020-04-07 4:50:13 AM
Mozer
Composer
736 Views
1 replies
1 likes
Pop

736 Views
1 replies
1 likes

[Amazon Echo] Can you assign Echos to different family members?

I'm under Spotify's Family plan and have multiple Echo speakers under my account.Is it possible to assign different Echos - for playing Spotify music - to different family members under my Spotify account?I can change the spotify account in the Alexa...

Newtonite
Regular
I'm under Spotify's Family plan and have multiple Echo speakers under my account. Is it possible to assign different Echos - for playing Spotify music - to different family members under my Spotify ...
2020-04-05 2:25:26 AM
2020-04-07 1:36:40 AM
Keanu_C
Community Legend
1000 Views
1 replies
0 likes
Other
Premium

1000 Views
1 replies
0 likes

Spotify with Hulu subscription

Plan Spotify Premium with HuluFree/PremiumCountry US Device Sony Smart TV(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Spotify Premium with Hulu subscription. I...

bccarr11
Visitor
Plan Spotify Premium with Hulu Free/Premium Country US Device Sony Smart TV (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,e...
2020-04-06 6:19:04 PM
2020-04-06 12:23:24 AM
Billy-J
Spotify Star
661 Views
1 replies
0 likes
Login

661 Views
1 replies
0 likes

Can't remove a song from current playlist

Instead of removing the song it simply adds to the end of the playlist, from my desktop (windows)!!

kaminoda
Visitor
Instead of removing the song it simply adds to the end of the playlist, from my desktop (windows)!!
2020-04-06 6:58:15 PM
2020-04-06 11:42:47 PM
Bethany_Dawn
Community Legend
515 Views
1 replies
0 likes
Other

515 Views
1 replies
0 likes

remove / block a follower

Hello spotify community, I would like you to help me add an option on the platform to be able to delete or block a follower, since they still do not have this option that several that I know would like to be available already, please help me with thi...

JorgeSJR
Visitor
Hello spotify community, I would like you to help me add an option on the platform to be able to delete or block a follower, since they still do not have this option that several that I know would li...
2020-04-06 10:07:17 PM
2020-04-06 11:36:54 PM
Bethany_Dawn
Community Legend
813 Views
1 replies
3 likes
Account

813 Views
1 replies
3 likes

Solved!! Got hacked and cant recover my Account

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueHi My premium account (under my old email adress)got hacked.I created this account with my Old facebook account that was created with my old email. I have no...

Abdou2
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android My Question or Issue Hi My premium account (under my old email adress)got hacked. I cr...
2020-04-06 5:45:44 PM
2020-04-06 7:29:18 PM
OneByBoo
Roadie
1140 Views
3 replies
0 likes
Account

1140 Views
3 replies
0 likes

Cancel Premium Account

Plan =PremiumCountry = USAMy Question or IssueI have followed the instructions (attached) and my account does not show "Your Plan" and "Change Plan". I have went to every single tab on the left and all I can see is this Help us improve your account e...

byork612
Visitor
Plan =Premium Country = USA My Question or Issue I have followed the instructions (attached) and my account does not show "Your Plan" and "Change Plan". I have went to every single tab on the left...
2020-04-06 4:09:56 PM
2020-04-06 5:49:21 PM
OneByBoo
Roadie
5834 Views
1 replies
0 likes
Subscription

5834 Views
1 replies
0 likes

Connect Facebook to Spotify Error

PlanPremiumCountryTurkeyDevice(iPhone 6s, PC)Operating System(iOS 10,Windows 10) My Question or IssueI had use spotify with my facebook account. Then I created a spotify account with my gmail to manage my artist page and wanted to connect my Facebook...

tolgauzlmz
Casual Listener
Plan Premium Country Turkey Device (iPhone 6s, PC) Operating System (iOS 10,Windows 10) My Question or Issue I had use spotify with my facebook account. Then I created a spotify acco...
2020-03-30 6:33:17 PM
2020-04-06 2:52:55 PM
OneByBoo
Roadie
1795 Views
7 replies
0 likes
Account
Login
Other

1795 Views
7 replies
0 likes

Can not search my NAME to find my profile

Plan: PremiumCountry: USA DeviceiMac (iOS 10, Catalina), and iPhone 6s*All software has been newly installed and is up to date I use Spotify for playlists to teach Yoga. Students can not search for my name "Elizabeth Amann" to find my profile. I know...

elam3269
Casual Listener
Plan: Premium Country: USA Device iMac (iOS 10, Catalina), and iPhone 6s *All software has been newly installed and is up to date I use Spotify for playlists to teach Yoga. Stude...
2020-04-05 12:15:46 AM
2020-04-06 1:10:18 PM
musicorumgenius
Composer
555 Views
3 replies
0 likes
Account
Premium

555 Views
3 replies
0 likes

Solved!!Superuser Contribution Log in failed

PlanPremiumCountryitalyDevice(iPhone XSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t log on my account because1. I don’t remember my password because I changed so many times lately due to access all over the worl...

stefanobonda
Visitor
Plan Premium Country italy Device (iPhone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t log on my account because 1. I don’t remember...
2020-04-06 10:12:34 AM
2020-04-06 12:12:11 PM
Ivan
Spotify Legend
552 Views
2 replies
0 likes
Account

552 Views
2 replies
0 likes

Superuser Contribution Can't change username in Spotify App or Web

Hi there team,I signed up to Spotify about three years ago using my email address. I'm at that stage where I want to update my display name but I'm having trouble doing so. There is no option within the web browser and when I try to update this on th...

chatjohn
Visitor
Hi there team, I signed up to Spotify about three years ago using my email address. I'm at that stage where I want to update my display name but I'm having trouble doing so. There is no option wit...
2020-04-06 10:45:50 AM
2020-04-06 11:21:29 AM
Ivan
Spotify Legend
660 Views
1 replies
0 likes
Account

660 Views
1 replies
0 likes

Superuser Contribution Premium: Doesnt take my payment

Hello everyone!. PlanFree/Premium: PremiumCountry: Argentina Device: All(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Win 8 and IOS 10.(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:Doesnt take my payment from my ...

Sebastian5
Casual Listener
Hello everyone!. Plan Free/Premium: Premium Country: Argentina Device: All (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Win 8 and IOS 10. (iOS 10, Andr...
2020-04-01 11:28:38 PM
2020-04-06 10:08:13 AM
Ivan
Spotify Legend
583 Views
4 replies
0 likes
Account
Premium

583 Views
4 replies
0 likes

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