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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484637 Views
  • 979 replies
  • 111 likes
  • Account
  • 484637 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211620 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211620 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121315 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121315 Views
  • 72 replies
  • 12 likes

Solved!! Missing Playlists - tried solution mentioned on this forum

Hi Spotify community! I was trying to set up spotify on a new laptop but a different person was logged in on that laptop (or they already had spotify installed) - Long story short, all my playlists dissapeared. I tried sending an email but was direct...

  • Casual Listener
  • Hi Spotify community!   I was trying to set up spotify on a new laptop but a different person was logged in on that laptop (or they already had spotify installed) - Long story short, all my ...
  • Peter__
  • Community Legend
  • 643 Views
  • 6 replies
  • 0 likes
  • Account
    Other
  • 643 Views
  • 6 replies
  • 0 likes

How to pay for UK premium?

I have a Swedish premium account and want to pay for my son to have a UK premium account. He lives in UK. I live in Sweden.I can pay from my UK bank. How do I proceed? Thanks.

  • Newbie
  • I have a Swedish premium account and want to pay for my son to have a UK premium account. He lives in UK. I live in Sweden. I can pay from my UK bank. How do I proceed? Thanks.
  • Joe
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes

10 hour limit not renewed almost 3 months

Hey, When i try to listen something i always see "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working. Web player gave same issue. So i can't listen. Help?

  • Casual Listener
  • Hey,   When i try to listen something i always see  "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working.&nbs...
  • Joe
  • Community Legend
  • 455 Views
  • 7 replies
  • 0 likes
  • Account
    Unlimited
  • 455 Views
  • 7 replies
  • 0 likes

'Set device password' email never arrived

Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked.Pretty frustrating, especially as I've found it very difficult to figure out how to just contact Spotify?

  • Casual Listener
  • Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked. Pretty frustrating, especially as I've found it very difficult ...
  • Peter__
  • Community Legend
  • 430 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
  • 430 Views
  • 1 replies
  • 1 likes

Where is my Premium account?

Hi, I have already for a year a Premium account and pay monthly with credited. Since a week I can't play Spotify Premium on my phone, only Spotify Free. But I pay for Premium. Also when I logged out and in then I get the same message. I have already ...

  • Visitor
  • Hi,   I have already for a year a Premium account and pay monthly with credited. Since a week I can't play Spotify Premium on my phone, only Spotify Free. But I pay for Premium. Al...
  • Peter__
  • Community Legend
  • 773 Views
  • 1 replies
  • 0 likes
  • Premium
  • 773 Views
  • 1 replies
  • 0 likes

How do I skip the free month

I want to start creating playlists and I want to be able to skip songs at my leisure. Can I skip the free trial and start my premium service?

  • Newbie
  • I want to start creating playlists and I want to be able to skip songs at my leisure. Can I skip the free trial and start my premium service? 
  • Peter__
  • Community Legend
  • 833 Views
  • 1 replies
  • 0 likes
  • 833 Views
  • 1 replies
  • 0 likes

Solved!! Starring completely broken

I am a premium user and for a long time now my starred list seems to be damaged in some way. I have 69 tracks in my starred list which seem to be fine, but every song I star dissapears as soon as I close Spotify. I can star a song, clearly see it go ...

  • Regular
  • I am a premium user and for a long time now my starred list seems to be damaged in some way.   I have 69 tracks in my starred list which seem to be fine, but every song I star dissapears as ...
  • evanezzer
  • Casual Listener
  • 1086 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1086 Views
  • 13 replies
  • 0 likes

Solved!! Trying to use spotify but nothing works

Well I am New in the Spotify thingy. So I connected it with facebook and downloaded the .exe file installed etc.. then I follow the instruction on the Solutions page on how to login with facebook and it states that I have to go to the app on the face...

  • Casual Listener
  • Well I am New in the Spotify thingy.   So I connected it with facebook and downloaded the .exe file  installed etc..  then I follow the instruction on the Solutions page on how to lo...
  • Darlg0d
  • Casual Listener
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

Emailed on spotify

Basically I got email on spotify, and I'm not cool with it, I'm talking about on spotify not on my yahoo email, how do you prevent someone from emailing you on spotify and or how do you delete the email

  • Newbie
  • Basically I got email on spotify, and I'm not cool with it, I'm talking about on spotify not on my yahoo email, how do you prevent someone from emailing you on spotify and or how do you delete the e...
  • Peter__
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Just upgraded? Not getting Premium?

I just upgraded to premium and it keeps telling me I do not have premium. I have uninstalled the app on my iPhone and still it's telling me the same thing.

  • Newbie
  • I just upgraded to premium and it keeps telling me I do not have premium. I have uninstalled the app on my iPhone and still it's telling me the same thing.
  • Peter__
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Premium
  • 374 Views
  • 1 replies
  • 0 likes

Någon använder mitt konto

Hej jag skulle behöva få hjälp med att logga ut mig från alla enheter jag är inloggad på då det är någon som stoppar för mig hela tiden. Tack på förhand Mvh Johanna

  • Casual Listener
  • Hej jag skulle behöva få hjälp med att logga ut mig från alla enheter jag är inloggad på då det är någon som stoppar för mig hela tiden.   Tack på förhand 🙂    Mvh Johanna
  • Peter__
  • Community Legend
  • 1939 Views
  • 1 replies
  • 0 likes
  • Account
  • 1939 Views
  • 1 replies
  • 0 likes

Solved!! Unknown playlists showing up under "recover playlists" option

Hi, today I noticed two unknown playlists under "recover playlists" in my account, which were supposedly deleted within the last week. As far as I know, I never created nor deleted these lists, and I'm also sure nobody else had access to my account d...

  • Casual Listener
  • Hi,    today I noticed two unknown playlists under "recover playlists" in my account, which were supposedly deleted  within the last week. As far as I know, I never created nor del...
  • Peter__
  • Community Legend
  • 1092 Views
  • 6 replies
  • 0 likes
  • Account
  • 1092 Views
  • 6 replies
  • 0 likes

already used your trial

When I register for the 30 day trial, it says I have already used 30 day trial. But I was seeing all the commercials between songs and also on the screen.

  • Newbie
  • When I register for the 30 day trial, it says I have already used 30 day trial. But I was seeing all the commercials between songs and also on the screen.
  • Peter__
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Got unlimited instead of premium by accident

I got a $10 gift card, and I meant to buy premium since im an phone iOS user, and I bought 2 months of unlimited by accident. It's as good as useless to me, and I was wondering if there was a way I can get my plan changed to one month of premium? I h...

  • Newbie
  • I got a $10 gift card, and I meant to buy premium since im an phone iOS user, and I bought 2 months of unlimited by accident. It's as good as useless to me, and I was wondering if there was a way I c...
  • Peter__
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Premium account hijacked but got it back. Now my account is a free account.

As stated in the subject description. Had premium. Got hijacked. Problem was fixed but now my account is a free account. I would like to get my premium account restarted/rebooted/resuscitates Thanks for the help in advance

  • Casual Listener
  • As stated in the subject description. Had premium. Got hijacked. Problem was fixed but now my account is a free account.   I would like to get my premium account restarted/rebooted/resuscita...
  • Peter__
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Premium
  • 180 Views
  • 1 replies
  • 0 likes

Application won't let me log in

When I try to log in through the application via facebook, I can't because the facebook button is gone. If I try to log in inputting my facebook mail and password, it tells me that the mail address isn't registered. I tried creating a new account, bu...

  • Newbie
  • When I try to log in through the application  via facebook, I can't because the facebook button is gone. If I try to log in inputting my facebook mail and password, it tells me that the mail a...
  • Peter__
  • Community Legend
  • 2213 Views
  • 1 replies
  • 0 likes
  • 2213 Views
  • 1 replies
  • 0 likes

White Screen

When I try to use my account on my iphone it just goes to a white screen. I have deleted and reloaded it dozens of times. No joy. I can use my account on my laptop no problem and I have created another account that I was able to use on the iphone but...

  • Newbie
  • When I try to use my account on my iphone it just goes to a white screen. I have deleted and reloaded it dozens of times. No joy. I can use my account on my laptop no problem and I have created anoth...
  • Peter__
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 292 Views
  • 1 replies
  • 0 likes

Constant 0 minutes left on Spotify

I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even listend to music. I'm sure no one else is using my accou...

  • Newbie
  • I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even liste...
  • Joe
  • Community Legend
  • 2271 Views
  • 10 replies
  • 1 likes
  • 2271 Views
  • 10 replies
  • 1 likes

Solved!! We are currently not able to redeem this code

Hi, I'm getting this error when I try and subscribe to 2 months of Unlimited. I'm trying to redeem several gift cards at once - I've done this before and didn't have a problem. Please help. Anna

  • Newbie
  • Hi, I'm getting this error when I try and subscribe to 2 months of Unlimited. I'm trying to redeem several gift cards at once - I've done this before and didn't have a problem. Please help. A...
  • Joe
  • Community Legend
  • 953 Views
  • 9 replies
  • 0 likes
  • 953 Views
  • 9 replies
  • 0 likes