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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9392 Views
  • 3 replies
  • 9 likes
  • Security
  • 9392 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485389 Views
  • 979 replies
  • 111 likes
  • Account
  • 485389 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211817 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211817 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121505 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121505 Views
  • 72 replies
  • 12 likes

Why do I not have a student discount anymore?

Hello,I joined spotify paying £5 a month for premium with my student card. For the first month atleast this is what I was charged but I've just looked at my bank statement and with no warning it's gone up to £9.99. What's happened/why?Thank you

  • Casual Listener
  • Hello, I joined spotify paying £5 a month for premium with my student card. For the first month atleast this is what I was charged but I've just looked at my bank statement and with no warning it's ...
  • Peter__
  • Community Legend
  • 616 Views
  • 2 replies
  • 0 likes
  • 616 Views
  • 2 replies
  • 0 likes

Solved!! Said 30 day trial had been redeemed, signed me up for subscription

Hi, about a month ago I tried to get the free trial but said it had been used on my account. Then today, I received a bill for £9.99 from spotify. I had a look in my receipts, and it shows that I had a trial and it automatically renewed today. Is the...

  • Newbie
  • Hi, about a month ago I tried to get the free trial but said it had been used on my account. Then today, I received a bill for £9.99 from spotify. I had a look in my receipts, and it shows that I had...
  • Taylor
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Gift Card invalid? Just scratched the code...

Just received a Spotify gift card for $60 dollars from Target (purchased online via Target) for the purpose of a Premium subscription. Now after punching the code in, I'm getting this message: "The Premium code you entered is invalid. Please check th...

  • Casual Listener
  • Just received a Spotify gift card for $60 dollars from Target (purchased online via Target) for the purpose of a Premium subscription. Now after punching the code in, I'm getting this message: "The P...
  • Taylor
  • Community Legend
  • 589 Views
  • 3 replies
  • 0 likes
  • 589 Views
  • 3 replies
  • 0 likes

Spoty with publicity

Hi My contract with standard Spotify was without publicity, now it has it even though I pay every month. Please let me know if this will continue like this, if so I would like to cancel my Spotify account, and stop paying. I am not interested on Spot...

  • Newbie
  • Hi My contract with standard Spotify was without publicity, now it has it even though I pay every month. Please let me know if this will continue like this, if so I would like to cancel my Spotify ...
  • Greg
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

I want to delete my account

Hi! I have tried to delete my account but i can't! I have send the contact form and i got an email but it hasn't been deleted yet so please!

  • Visitor
  • Hi! I have tried to delete my account but i can't! I have send the contact form and i got an email but it hasn't been deleted yet so please!
  • Greg
  • Roadie
  • 457 Views
  • 10 replies
  • 0 likes
  • 457 Views
  • 10 replies
  • 0 likes

Paying For Premium each month but account details stating I only have access to "free"

Hi, Each month I am paying for premium service but can no longer log in to access my playlists etc... When I look into my account details it states I am only eligible for "free" spoify services. I wouldn't mind if the direct debit wasn't being taken,...

  • Newbie
  • Hi,    Each month I am paying for premium service but can no longer log in to access my playlists etc... When I look into my account details it states I am only eligible for "...
  • Taylor
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

iPhone Not Registering My Premium Subscription

Hi, I registered for Spotify Premium a couple of months ago and have been using it on my desktop since then. This week I have been trying to listen to it on my iPhone and it refuses to recognise my premium account - every time I click on a song it sa...

  • Newbie
  • Hi,   I registered for Spotify Premium a couple of months ago and have been using it on my desktop since then.  This week I have been trying to listen to it on my iPhone and it refuses ...
  • Taylor
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Solved!! Multiple Chargers to my credit card

My credit card has been charged 3 times since i began my subscriptions. I need help in resovling this issue.

  • Newbie
  • My credit card has been charged 3 times since i began my subscriptions. I need help in resovling this issue.
  • Taylor
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

"Hidden" Songs are available at Premium?

Hi Folks! Right now i use the free Version of Spotify. I noticed that many songs are not available for me, eg highlighted in dark gray, and I can not select it. (One of many examples: The most Songs of Mike Oldfield i cannot hear or choose) Is this b...

  • Casual Listener
  • Hi Folks! 🙂   Right now i use the free Version of Spotify. I noticed that many songs are not available for me, eg highlighted in dark gray, and I can not select it. (One of many exampl...
  • MobbDeepNas123
  • Regular
  • 3457 Views
  • 5 replies
  • 0 likes
  • 3457 Views
  • 5 replies
  • 0 likes

Solved!! Facebook deactivated and attached with Spotify Premium

Hello community!I have been searching to try finding an answer to my problem!The thing is that my facebook account has mysteriously been deactivated w/o warning and I have a Spotify Premium attached to it. Therefore I cant acces my spotify account an...

  • Casual Listener
  • Hello community! I have been searching to try finding an answer to my problem! The thing is that my facebook account has mysteriously been deactivated w/o warning and I have a Spotify Premium a...
  • Peter__
  • Community Legend
  • 700 Views
  • 4 replies
  • 0 likes
  • 700 Views
  • 4 replies
  • 0 likes

Recuperar lista

Hola, hace dos días más o menos se me borró una lista importante para mi, se llamaba Varios y mi nick es Lenara, espero que puedan ayudarme. Gracias

  • Newbie
  • Hola, hace dos días más o menos se me borró una lista importante para mi, se llamaba Varios y mi nick es Lenara, espero que puedan ayudarme. Gracias
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Any way to connect a facebook profile to Spotify after making your profile?

I didnt have a Facebook when I made my account, and was wondering if there is any way to connect my account to my preexisting Spotify account. Thanks

  • Casual Listener
  • I didnt have a Facebook when I made my account, and was wondering if there is any way to connect my account to my preexisting Spotify account. Thanks
  • Stupify
  • Community Legend
  • 839 Views
  • 1 replies
  • 0 likes
  • 839 Views
  • 1 replies
  • 0 likes

Error 430

Recently my credit card was changed and the one that I used for my spotify premium account was canceled. My account was disabled so I can't even log in to change my payment info and I had to create a new account just to ask this question. Is there an...

  • Newbie
  • Recently my credit card was changed and the one that I used for my spotify premium account was canceled. My account was disabled so I can't even log in to change my payment info and I had to create a...
  • Peter__
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Recover A Deleted Playlist

Hi i recently accidentally deleted a playlist, is there a way I can get it back? I have tried checking my facebook feed, undo'ing my spotify, so the only way now is for an administrator to retrieve it. that would be awesome. the playlist is called '....

  • Casual Listener
  • Hi i recently accidentally deleted a playlist, is there a way I can get it back? I have tried checking my facebook feed, undo'ing my spotify, so the only way now is for an administrator to retrieve i...
  • Peter__
  • Community Legend
  • 581 Views
  • 3 replies
  • 0 likes
  • Playlists deleted
  • 581 Views
  • 3 replies
  • 0 likes

"offline"

i have an icon in the bottom right that says i'm "offline" with a broken blue bar. I'm on my work PC. I've exited spotify, restarted my computer multiple times. I'd say this has been going on about a week. my subscription renews today but it's been g...

  • Casual Listener
  • i have an icon in the bottom right that says i'm "offline" with a broken blue bar.    I'm on my work PC. I've exited spotify, restarted my computer multiple times.   I'd say th...
  • Peter__
  • Community Legend
  • 673 Views
  • 10 replies
  • 0 likes
  • 673 Views
  • 10 replies
  • 0 likes

lost all playlists

can you please restore all my playlists that i just deleted by accident? Thanks / solwretep

  • Music Fan
  • can you please restore all my playlists that i just deleted by accident? Thanks / solwretep
  • Taylor
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! playlists gone after changing my login details, please fix.

The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on my account page, on the spotify site. However, when...

  • Casual Listener
  • The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on ...
  • Peter__
  • Community Legend
  • 594 Views
  • 5 replies
  • 0 likes
  • 594 Views
  • 5 replies
  • 0 likes

Way to many playlists

So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashes, I have tried everything. Spotify Please Delete m...

  • Casual Listener
  • So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashe...
  • siber54
  • Casual Listener
  • 265 Views
  • 3 replies
  • 0 likes
  • 265 Views
  • 3 replies
  • 0 likes

Password Reset

I checked the forums and saw that there is REALLY a problem in resetting password. I want to have my password change, I can't log in to my mobile devices. =( Thanks in advance.

  • Casual Listener
  • I checked the forums and saw that there is REALLY a problem in resetting password.    I want to have my password change, I can't log in to my mobile devices. =(   Thanks in adv...
  • androidph
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

paypal payment

Hello! I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i have not asked you to do that! i allways log on with my facebo...

  • Casual Listener
  • Hello!   I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i ...
  • cbergva
  • Casual Listener
  • 439 Views
  • 4 replies
  • 0 likes
  • 439 Views
  • 4 replies
  • 0 likes