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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9392 Views
  • 3 replies
  • 9 likes
  • Security
  • 9392 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485374 Views
  • 979 replies
  • 111 likes
  • Account
  • 485374 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211810 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211810 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121500 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121500 Views
  • 72 replies
  • 12 likes

Solved!! playlists gone after changing my login details, please fix.

The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on my account page, on the spotify site. However, when...

  • Casual Listener
  • The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on ...
  • Peter__
  • Community Legend
  • 594 Views
  • 5 replies
  • 0 likes
  • 594 Views
  • 5 replies
  • 0 likes

Way to many playlists

So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashes, I have tried everything. Spotify Please Delete m...

  • Casual Listener
  • So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashe...
  • siber54
  • Casual Listener
  • 265 Views
  • 3 replies
  • 0 likes
  • 265 Views
  • 3 replies
  • 0 likes

Password Reset

I checked the forums and saw that there is REALLY a problem in resetting password. I want to have my password change, I can't log in to my mobile devices. =( Thanks in advance.

  • Casual Listener
  • I checked the forums and saw that there is REALLY a problem in resetting password.    I want to have my password change, I can't log in to my mobile devices. =(   Thanks in adv...
  • androidph
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

paypal payment

Hello! I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i have not asked you to do that! i allways log on with my facebo...

  • Casual Listener
  • Hello!   I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i ...
  • cbergva
  • Casual Listener
  • 439 Views
  • 4 replies
  • 0 likes
  • 439 Views
  • 4 replies
  • 0 likes

Solved!! Can't change password or e-mail

So I've encountered a problem.I have lost the e-mail attached to my spotify account, and I have also forgotten my password.This means that I cannot change my information, neither can I set up a subscription.I do although have my account connected to ...

  • Casual Listener
  • So I've encountered a problem. I have lost the e-mail attached to my spotify account, and I have also forgotten my password. This means that I cannot change my information, neither can I set up a s...
  • Amedis
  • Casual Listener
  • 865 Views
  • 6 replies
  • 0 likes
  • 865 Views
  • 6 replies
  • 0 likes

Premium Account issue

Hi, I've had a premium account for a while now and it re-news itself automatically, and has done since day one. However, just not adverts have started again! So I checked my account and its reverted to a 'FREE' account! Why has it done this?? All my ...

  • Casual Listener
  • Hi,   I've had a premium account for a while now and it re-news itself automatically, and has done since day one.   However, just not adverts have started again! So I checked my acc...
  • Peter__
  • Community Legend
  • 448 Views
  • 5 replies
  • 0 likes
  • 448 Views
  • 5 replies
  • 0 likes

2 spotify accounts

is it possible to have two spotify accounts installed on your ipod?

  • Casual Listener
  • is it possible to have two spotify accounts installed on your ipod?
  • Taylor
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Someone has changed the email linked to my account...

My username is layzbean Someone has changed the email that I was using to paulakv106@gmail.com within the last 2 days.... Shes also changed the password so I can't change it back...help?

  • Newbie
  • My username is layzbean Someone has changed the email that I was using to paulakv106@gmail.com within the last 2 days.... Shes also changed the password so I can't change it back...help?
  • Taylor
  • Community Legend
  • 830 Views
  • 1 replies
  • 0 likes
  • 830 Views
  • 1 replies
  • 0 likes

Everything is deleted!

Please help! I first got Spotify on my school laptop, and I made a ton of playlists. Then we had to turn in our laptops so I downloaded spotify on my desktop computor. When I logged in on my desktop computor, everything was gone! No more playlists, n...

  • Newbie
  • Please help!  I first got Spotify on my school laptop, and I made a ton of playlists. Then we had to turn in our laptops so I downloaded spotify on my desktop computor. When I logged in on my ...
  • Taylor
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

I'm being double charged

Hi Here is my receipts but I got charge twice on 24 April and 29 April for $12.99 on our credit card, could you please explain ? Would it be for the month of Mar'13, please find attached for the charges from our credit card. But from our account whic...

  • Newbie
  • Hi   Here is my receipts but I got charge twice on 24 April and 29 April for $12.99 on our credit card, could you please explain ?  Would it be for the month of Mar'13, please find atta...
  • Taylor
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Prepaid code issues

I just purchased a $10.00 prepaid 2 month spotify premium card from a local Kroger. I entered the code and it said I was good to go, but when I went to find a specific song it said "only premium members can do this action, but radio is always free". ...

  • Newbie
  • I just purchased a $10.00 prepaid 2 month spotify premium card from a local Kroger. I entered the code and it said I was good to go, but when I went to find a specific song it said "only premium memb...
  • Peter__
  • Community Legend
  • 896 Views
  • 1 replies
  • 0 likes
  • 896 Views
  • 1 replies
  • 0 likes

i want my money back now

im being charged for a acct i closed a month ago and i was never notfifed and the bank is now charging me 30 bucks for them paing the 9.95 i want my acct canceld and my money refund my money asap

  • Newbie
  • im being charged for a acct i closed a month ago and i was never notfifed and the bank is now charging me 30 bucks for them paing the 9.95 i want my acct canceld and my money refund my money asap
  • Peter__
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Help: Wife's name shows up on my account

Although there are other threads about this issue, I am starting a new one: a) those have been closed as solved, b) this issue needs constant escalation so it is fixed. At some point I attached my account to my wife's Facebook account. Now despite ha...

  • Regular
  • Although there are other threads about this issue, I am starting a new one: a) those have been closed as solved, b) this issue needs constant escalation so it is fixed.   At some point I att...
  • Peter__
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Problems with logging in

Hello, I'm having trouble logging in after I reinstalled my OS. The issue is that I don't remember my password, and when I go to the login page and ask for the password to be emailed to me, I get no email. In the app, I tried logging in with what I t...

  • Newbie
  • Hello, I'm having trouble logging in after I reinstalled my OS.  The issue is that I don't remember my password, and when I go to the login page and ask for the password to be emailed to me, I...
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Why won't you take my money?!

So I've been using Sptify premium for a while now, using the same card the whole time with zero problems. Recently, a grocery store in my area had a security issue, which caused a ton of credit card numbers to be leaked out. My card was one of them, ...

  • Regular
  • So I've been using Sptify premium for a while now, using the same card the whole time with zero problems.  Recently, a grocery store in my area had a security issue, which caused a ton of cred...
  • meahtenoha
  • Spotify
  • 2347 Views
  • 14 replies
  • 0 likes
  • 2347 Views
  • 14 replies
  • 0 likes

Facebook/Spotify logging in issues.

I deleted my facebook today, and since my spotify is attached to my facebook login I couldnt listen to music unless I reactivated my facebook. Which I did until I can find a way to change it so my facebook is not tied with my spotify account. Is ther...

  • Casual Listener
  • I deleted my facebook today, and since my spotify is attached to my facebook login I couldnt listen to music unless I reactivated my facebook. Which I did until I can find a way to change it so my fa...
  • figglywiggly72
  • Casual Listener
  • 333 Views
  • 2 replies
  • 0 likes
  • 333 Views
  • 2 replies
  • 0 likes

Upgraded to premium and playlists were erased.

I originally had a free spotify account that I created with my facebook crededtials with all of my playlists on it. I recently created a new premium spotify account to remove ads for my open house and foolishly connected it to the same facebook accou...

  • Casual Listener
  • I originally had a free spotify account that I created with my facebook crededtials with all of my playlists on it. I recently created a new premium spotify account to remove ads for my open house an...
  • bake
  • Casual Listener
  • 201 Views
  • 2 replies
  • 0 likes
  • 201 Views
  • 2 replies
  • 0 likes

Due to a bug thousands of playlists created - please remove

Hi, There's a bug when you press 'Like it' when listening to a radio - it ends in created thousands of empty playlists. I managed to run a script which removed all of them on my PC Spotify client, however on moblile they're still visible (for me and ...

  • Newbie
  • Hi,   There's a bug when you press 'Like it' when listening to a radio - it ends in created thousands of empty playlists. I managed to run a script which removed all of them on my PC Spotify...
  • Adam
  • Roadie
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Activity feed not showing at all

My activity feed is not showing up and i am following several people already but the updates have not been showing up for weeks now on my pc, im logged in with facebook and everything but i have no feed of the people im following or what they are lis...

  • Casual Listener
  • My activity feed is not showing up and i am following several people already but the updates have not been showing up for weeks now on my pc, im logged in with facebook and everything but i have no f...
  • Peter__
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

I purchased a premium account ecard as a gift and the recipient never received the ecard with code?

Hi I purchased an ecard as a gift for my daughter on 24th May and paid for a full year subscription. I have the reference number and when ordering stipulated the account must start on 28th May which is her birthday. She hasn't received the ecard and ...

  • Casual Listener
  • Hi   I purchased an ecard as a gift for my daughter on 24th May and paid for a full year subscription. I have the reference number and when ordering stipulated the account must start on 28th...
  • Adam
  • Roadie
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes