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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9361 Views
  • 3 replies
  • 9 likes
  • Security
  • 9361 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485024 Views
  • 979 replies
  • 111 likes
  • Account
  • 485024 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211764 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211764 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121445 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121445 Views
  • 72 replies
  • 12 likes

Login error because I cancelled payment for Spotify premium with my credit card

First off this is not my normal Spotify account, this is an account I created to make this post. I can not login to my normal Spotify account. I've been using Spotify with no problems for a few months now. Usually, the payment shows up on my credit c...

  • Newbie
  • First off this is not my normal Spotify account, this is an account I created to make this post. I can not login to my normal Spotify account.   I've been using Spotify with no problems for ...
  • Taylor
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

"Temporary error when merging accounts - please try again later" HEEELP

I just signed a sotify premium deal with my mobile service provider (netcom norway) and I see my account being listed as premium as part of this deal . When I try to log on via my device I get an error message like the header of this message. I am go...

  • Newbie
  • I just signed a sotify premium deal with my mobile service provider (netcom norway) and I see my account being listed as premium as part of this deal .   When I try to log on via my device I...
  • Nizhoni
  • Casual Listener
  • 814 Views
  • 5 replies
  • 1 likes
  • 814 Views
  • 5 replies
  • 1 likes

I'm not a band

I started getting an unusual number of follows and I think it's because Spotify is linking my profile to the discography of a band with my same username. How do I get my profile disconnected from the band who has my username?

  • Newbie
  • I started getting an unusual number of follows and I think it's because Spotify is linking my profile to the discography of a band with my same username. How do I get my profile disconnected from the...
  • Taylor
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Help! I want to cancel my subscription, but Spotify wont let me

So, I try clicking "My Account" on the player and nothing actualy happens. I need to cancel it NOW because I can't afford it. I've been trying to do this for a while and it's taking my money when I don't want it to. I NEED THAT MONEY TO EAT, that £9....

  • Newbie
  • So, I try clicking "My Account" on the player and nothing actualy happens. I need to cancel it NOW because I can't afford it. I've been trying to do this for a while and it's taking my money when I d...
  • Taylor
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Charged twice for premium

My account was charged the $9.99 fee twice this month instead of once.

  • Newbie
  • My account was charged the $9.99 fee twice this month instead of once.
  • Robbie
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Missing playlists, help.

I recently linked my Facebook to Spotify and lost all my playlists. Please help.AustinHafer

  • Newbie
  • I recently linked my Facebook to Spotify and lost all my playlists. Please help. AustinHafer
  • Taylor
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! I cancelled my account but still was charged

Hello, I tried the free trial of Spotify. When the free trial was almost over I decided that I wanted to remove my credit card information since I did not want to start paying for a subscription at the end of the free trial. Spotify did not allow me ...

  • Casual Listener
  • Hello, I tried the free trial of Spotify. When the free trial was almost over I decided that I wanted to remove my credit card information since I did not want to start paying for a subscription at...
  • AstaKaren
  • Casual Listener
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

Solved!! I have payed but no Premium

In my Account Information is written " but i have no Premium -.-' 2013-05-11 1 Monat Spotify Premium99.00 NOK

  • Regular
  • In my Account Information is written " but i have no Premium -.-'   2013-05-11 1 Monat Spotify Premium 99.00 NOK
  • Exo
  • Regular
  • 472 Views
  • 5 replies
  • 0 likes
  • 472 Views
  • 5 replies
  • 0 likes

Cannot link my facebook to my spotify..

So.. i've been struggeling a couple of days already trying to link my facebook account to my spotify, but everytime i try to do it i get this message: http://prntscr.com/1639te But then i try to use this link: http://prntscr.com/1639u8 and fill in my...

  • Newbie
  • So.. i've been struggeling a couple of days already trying to link my facebook account to my spotify, but everytime i try to do it i get this message: http://prntscr.com/1639te    ...
  • Robbie
  • Spotify Legend
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

Password to log on to Sonos

I have requested a password several times and it hasnt been emailed to me.

  • Newbie
  • I have requested a password several times and it hasnt been emailed to me.
  • Adam
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Spotify Mobile Log-In to Spotify issues

Spotify Mobile I'm asked to log-in to my account, so I use my facebook log-in to get in. This works fine and I can see my playlists for a split second. Then, it comes up with a pop-up saying "Discover great music with your friends" and the options ar...

  • Newbie
  • Spotify Mobile   I'm asked to log-in to my account, so I use my facebook log-in to get in. This works fine and I can see my playlists for a split second. Then, it comes up with a pop-up sayi...
  • Adam
  • Roadie
  • 832 Views
  • 3 replies
  • 0 likes
  • 832 Views
  • 3 replies
  • 0 likes

Can't get password for username

Hi! Well the subject says it all.. I can't get a password for my username. When I request one, I simply don't receive the e-mail. I'm positive I haven't received it in any of the folders of my e-mailaccount. Can someone please help me out? Thanks, Su...

  • Newbie
  • Hi!   Well the subject says it all.. I can't get a password for my username. When I request one, I simply don't receive the e-mail. I'm positive I haven't received it in any of the folders o...
  • Adam
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

I upgraded to Spotify Unlimited but I still get ads

Can you tell me why? Its really annoying - I paid £4.99 to not get ads and to make things more annoying all of the ads keep telling me to upgrade to unlimited...when i have done! I paid for unlimited on the 15/5/13 which was taken out of my account i...

  • Newbie
  • Can you tell me why?   Its really annoying - I paid £4.99 to not get ads and to make things more annoying all of the ads keep telling me to upgrade to unlimited...when i have done!  &...
  • Adam
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Disconnect from Facebook

I disconnected my Facebook from my spotify account (through edit>preference>social network) and after the automatical restart of spotify I had lost all of my playlists. I have a dedicated spotify account (I had my spotify account long before connecti...

  • Visitor
  • I disconnected my Facebook from my spotify account (through edit>preference>social network) and after the automatical restart of spotify I had lost all of my playlists. I have a dedicated spoti...
  • Adam
  • Roadie
  • 335 Views
  • 6 replies
  • 0 likes
  • 335 Views
  • 6 replies
  • 0 likes

Account Disabled and No Reply. SOS !!

My original premium account has been disabled because I had a problem with my Paypal payment. I´m not able to login in my account, user is disabled. I am trying to fix it since more than 1 month ago and is impossible to receive an answer from Spotify...

  • Casual Listener
  •   My original premium account has been disabled because I had a problem with my Paypal payment. I´m not able to login in my account, user is disabled. I am trying to fix it since more th...
  • Adam
  • Roadie
  • 638 Views
  • 5 replies
  • 0 likes
  • 638 Views
  • 5 replies
  • 0 likes

retreive deleted playlists

Hi, I accidentally deleted my wife's playlists. I thought I was just taking them aff my phone but off the account they went. Needless to say, I need help with this problem. Can I restore to the last iPhonr backup, or can you just find them. All the t...

  • Newbie
  • Hi, I accidentally deleted my wife's playlists. I thought I was just taking them aff my phone but off the account they went. Needless to say, I need help with this problem. Can I restore to the las...
  • Adam
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Spotify Is Unable To Withdraw Funds...

Hey guys, can you take a look at my account status? My Paypal account has been charged 99 MXN, but when I opened Spotify on my computer the message popped out. Please help me!!

  • Newbie
  • Hey guys, can you take a look at my account status? My Paypal account has been charged 99 MXN, but when I opened Spotify on my computer the message popped out.  Please help me!!
  • Adam
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Deleted Facebook long ago

I deleted my Facebook that was connected to my spotify account long ago and I'm still being charged for my account every month though I don't use it or wish to use it and I have no idea how to stop paying. Also I have been paying for my ex girlfriend...

  • Newbie
  • I deleted my Facebook that was connected to my spotify account long ago and I'm still being charged for my account every month though I don't use it or wish to use it and I have no idea how to stop p...
  • Adam
  • Roadie
  • 905 Views
  • 1 replies
  • 0 likes
  • 905 Views
  • 1 replies
  • 0 likes

What to do when free trial ends in order to listen to music?

Hello spotify!My free trial ended, now it will not allow me to listen to my playlist. Do I have to pay? I so how do I?Thanks,Vivienne

  • Newbie
  • Hello spotify! My free trial ended, now it will not allow me to listen to my playlist. Do I have to pay? I so how do I? Thanks, Vivienne
  • MichaelJerzak
  • Composer
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes