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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8792 Views
  • 1 replies
  • 9 likes
  • Security
  • 8792 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478781 Views
  • 979 replies
  • 111 likes
  • Account
  • 478781 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210056 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210056 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120218 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120218 Views
  • 72 replies
  • 12 likes

Please help with premium

Hello- I just downloaded spotify and am trying to use the premium trial subscription. However, it keeps telling me that I don't have the premium. I wouldn't mind buying the subscription I just don't know how to get it to recognize that I signed up fo...

  • Newbie
  • Hello- I just downloaded spotify and am trying to use the premium trial subscription. However, it keeps telling me that I don't have the premium. I wouldn't mind buying the subscription I just don't ...
  • Peter__
  • Community Legend
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Dont get email whit password

I want to connect my denon to spotify but I dont get any mail when I use the Set a password for your devices tool.Help please!! Martin

  • Casual Listener
  • I want to connect my denon to spotify but I dont get any mail when I use the Set a password for your devices tool. Help please!!   Martin
  • Skanke
  • Casual Listener
  • 371 Views
  • 2 replies
  • 0 likes
  • 371 Views
  • 2 replies
  • 0 likes

Solved!! help!

I can't listen to music in my spotify premium on my mobile, my spotify log me out same minutes when I log in. what i have to do??

  • Casual Listener
  • I can't  listen to music in my spotify premium on my mobile, my spotify log me out same minutes when I log in.  what i have to do??
  • Petra123
  • Casual Listener
  • 424 Views
  • 4 replies
  • 0 likes
  • 424 Views
  • 4 replies
  • 0 likes

Sound Card

Recently after turning on my computer i tried to play spotify music but when i tried to play i got an error message saying spotify cant play music becase their is something wrong with my sound card now all of the other audio on my computer is working...

  • Casual Listener
  • Recently  after turning on my computer i tried to play spotify music but when i tried to play i got an error message saying spotify cant play music becase their is something wrong with my sound ...
  • Peter__
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Help concerning trial.

I opted for the premium month trial and they took details but assured I wouldn't be charged. However not long after £9.99 was taken from my account? I can't find an email address or anything so have came here. Can someone working for Spotify please a...

  • Newbie
  • I opted for the premium month trial and they took details but assured I wouldn't be charged. However not long after £9.99 was taken from my account? I can't find an email address or anything so have ...
  • Adam
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Spotify premium trial

So, I wanted to try the free spotify trial becuase the few hours I get wont cut it. but when i try to sign up for one i says i need to fill in my creditcard but I don't have one. Is there any other way to get it or am i just screwed? PS: i tried payp...

  • Newbie
  • So, I wanted to try the free spotify trial becuase the few hours I get wont cut it. but when i try to sign up for one i says i need to fill in my creditcard but I don't have one. Is there any other w...
  • Peter__
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

my subscription

Hello when i signed up for Spotify almost a month ago i signed up for the unlimited version and then decided 20 minuets later to sign up for the Premium version voiding the original unlimited version out of the picture but i was charged for both even...

  • Newbie
  • Hello when i signed up for Spotify almost a month ago i signed up for the unlimited version and then decided 20 minuets later to sign up for the Premium version voiding the original unlimited version...
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

noooooooo

Just sat for hours makin a country playlist over 200 songs gone very very depressing please help

  • Newbie
  • Just sat for hours makin a country playlist over 200 songs gone very very depressing please help
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Double Charge - How do I get refounded?

Hi. After signing up for Spotify, it said my account wasn't avalible for premium, and therefore I signed up with my other Facebook account, creating a new account (which has been working perfectly). However, I've been doublecharged for these two acco...

  • Casual Listener
  • Hi.   After signing up for Spotify, it said my account wasn't avalible for premium, and therefore I signed up with my other Facebook account, creating a new account (which has been working per...
  • Ninsu
  • Casual Listener
  • 681 Views
  • 2 replies
  • 0 likes
  • 681 Views
  • 2 replies
  • 0 likes

Payment accepted first time, second time not

I began using Unlimited in early march. I live in Finland. I paid with my debit card that is "Verified by Visa". On the next payment the card was declined. I have tried many times, with no success. I asked my bank about this and was told that the fau...

  • Casual Listener
  • I began using Unlimited in early march. I live in Finland. I paid with my debit card that is "Verified by Visa". On the next payment the card was declined. I have tried many times, with no success. I...
  • Adam
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Error 408 log in

Hi I can not seem to be able to reset the 14 days travel abroad timer, is there any way to reset this even though i have tried the following."This can be solved easily by logging into Spotify in another location occasionally. Your account resets and ...

  • Casual Listener
  • Hi   I can not seem to be able to reset the 14 days travel abroad timer, is there any way to reset this even though i have tried the following. "This can be solved easily by logging into Spot...
  • Adam
  • Roadie
  • 1120 Views
  • 8 replies
  • 0 likes
  • 1120 Views
  • 8 replies
  • 0 likes

Being charged twice

I am being charged twice for Spotify, please fix it or I will have to cancel subscription. I was charged on 3/15 and 3/22 2013

  • Newbie
  • I am being charged twice for Spotify, please fix it or I will have to cancel subscription. I was charged on 3/15 and 3/22 2013
  • Peter__
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

free account and login

Hi,I have one original free soptify account and make the login with facebook.This weekend, I created a secondary account for my daughter that is currently connected to my Facebook profile. Unfortunately, my browser was logged into my Facebook account...

  • Newbie
  • Hi, I have one original free soptify account and make the login with facebook. This weekend, I created a secondary account for my daughter that is currently connected to my Facebook profile. Unfort...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Playlists Gone after UPDATE. Please HELP?!!

I have recently logged on to my computer to find my playlists are gone. I use my facebook log in to sign in to my spotify account, rarely I would have to log in as it would be open when my computer boots up. I have recently updated my spotify. I have...

  • Casual Listener
  •  I have recently logged on to my computer to find my playlists are gone.   I use my  facebook log in to sign in to my spotify account, rarely I would have to log in as it would be op...
  • Peter__
  • Community Legend
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

Solved!! Spotify premium - no trial

Hi. When I signed up for a spotify premium subscription you promise a 30 days free trial. 2 days have gone by now and spotify is asking me for payment already. This is my first time trying premium. Can you please fix this? Do you need my spotify info...

  • Casual Listener
  • Hi.   When I signed up for a spotify premium subscription you promise a 30 days free trial. 2 days have gone by now and spotify is asking me for payment already. This is my...
  • Peter__
  • Community Legend
  • 694 Views
  • 3 replies
  • 0 likes
  • 694 Views
  • 3 replies
  • 0 likes

Solved!! Some Facebook integration questions

It's now been 6 months since you made Facebook a requirement for all new Spotify users. I have a few questions about the Facebook integration that I don't think have previously been answered. Rorey stated in this earlier post that logins to Spotify t...

  • Community Legend
  • It's now been 6 months since you made Facebook a requirement for all new Spotify users. I have a few questions about the Facebook integration that I don't think have previously been answered.  ...
  • Slacker
  • Newbie
  • 2087 Views
  • 17 replies
  • 0 likes
  • 2087 Views
  • 17 replies
  • 0 likes

Solved!! Account being used elsewhere

I forgot my spotify open at a computer I used at a friends place, now he is using my spotify and spam clicking play so I may not listen to my own music with MY OWN ACCOUNT. Changing my password does not help. If only there was a way to log me out fro...

  • Casual Listener
  • I forgot my spotify open at a computer I used at a friends place, now he is using my spotify and spam clicking play so I may not listen to my own music with MY OWN ACCOUNT.   Changing my passw...
  • rundowngaming
  • Casual Listener
  • 1290 Views
  • 1 replies
  • 0 likes
  • 1290 Views
  • 1 replies
  • 0 likes

payed for unlimited, but spotify runs as free

How do i activate the unlimited account i payed for?

  • Newbie
  • How do i activate the unlimited account i payed for?
  • Peter__
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify to begin rolling out browser-based music app in beta today", is this true?

First of all this might be posted in the wrong section but I don't know where should it belong to so sorry. http://www.theverge.com/2012/11/15/3649068/spotify-browser-player-web-app I just read this article on The Verge saying that a browser based Sp...

  • Regular
  • First of all this might be posted in the wrong section but I don't know where should it belong to so sorry.   http://www.theverge.com/2012/11/15/3649068/spotify-browser-player-web-app &nbs...
  • Peter__
  • Community Legend
  • 19649 Views
  • 92 replies
  • 0 likes
  • 19649 Views
  • 92 replies
  • 0 likes