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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9370 Views
  • 3 replies
  • 9 likes
  • Security
  • 9370 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485201 Views
  • 979 replies
  • 111 likes
  • Account
  • 485201 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211781 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211781 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121460 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121460 Views
  • 72 replies
  • 12 likes

Superuser Contribution iOS Filtering Liked Songs Doesn't Update Queue

When I filter Liked Songs on my iPhone by an artist the queue does not update to then only show songs by that artist. The list in Liked Songs does – though it doesn't stay for another feature of keeping the filter on was also removed a long time ago ...

  • Roadie
  • When I filter Liked Songs on my iPhone by an artist the queue does not update to then only show songs by that artist. The list in Liked Songs does – though it doesn't stay for another feature of keep...
  • aarlihn
  • Roadie
  • 1224 Views
  • 4 replies
  • 1 likes
  • iOS
    Playlists
  • 1224 Views
  • 4 replies
  • 1 likes

Random songs being played by chrome player, but only my phone is signed in

As of yesterday spotify starts playing random songs every now and then. Songs I've never listened to, and shows it's being on a web browser (chrome). I've already signed out of all devices and changed my password, but the issue continues.

  • Newbie
  • As of yesterday spotify starts playing random songs every now and then. Songs I've never listened to, and shows it's being on a web browser (chrome). I've already signed out of all devices and change...
  • Wsoehler18
  • Casual Listener
  • 669 Views
  • 2 replies
  • 0 likes
  • Account
  • 669 Views
  • 2 replies
  • 0 likes

Trouble with the try and suscription

PlanFree/Premium/ StudentCountry Device(Galaxy J6)Operating System(Android) My Question or IssueHi, recently i change my account which now is linked to Facebook. The problem is that when I try to pay with my visa (which is working) the following mess...

  • Casual Listener
  •   Plan Free/Premium/ Student Country   Device (Galaxy J6) Operating System (Android)   My Question or Issue Hi, recently i change my account which now is linked to Face...
  • Billy-J
  • Spotify Star
  • 500 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 500 Views
  • 3 replies
  • 0 likes

Solved!! Country change suggestie South Africa, I am in Europese...

PlanFreeCountryThe NetherlandsMy Question or IssueI need to change my country in Account Settings to The Netherlands as I am staying here for a month and a half. However, the only option I am given is to choose South Africa as my country. I am in The...

  • Casual Listener
  • Plan Free Country The Netherlands My Question or Issue I need to change my country in Account Settings to The Netherlands as I am staying here for a month and a half. However, the only option I ...
  • OneByBoo
  • Roadie
  • 896 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 896 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Recently played not updating

My recently played history has stopped updating as of the last 2 days. It only captures history of playback on my phone (Oneplus 3) but not my mac desktop app. Any advice? I tried logging in and out, toggling sharing features etc but no luck. Premium...

  • Casual Listener
  • My recently played history has stopped updating as of the last 2 days. It only captures history of playback on my phone (Oneplus 3) but not my mac desktop app.  Any advice? I tried logging in an...
  • Peter
  • Spotify Legend
  • 3189 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 3189 Views
  • 5 replies
  • 0 likes

Superuser Contribution language of commercials

I'm always getting commercial in german language but I'd prefere - if I already have to listen to them - to get them in english. How do I change this setting?

  • Casual Listener
  • I'm always getting commercial in german language but I'd prefere - if I already have to listen to them - to get them in english. How do I change this setting?
  • Katerina
  • Spotify Legend
  • 584 Views
  • 1 replies
  • 0 likes
  • Account
  • 584 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing from 1 premium to another Premium account

Goodmorning, I got a premium account for several years now I switched from internet provider and got a new premium code. The one I use now I going to be terminated. Is it possible to take the one I already got with me to my new provider and can I cha...

  • Casual Listener
  • Goodmorning,   I got a premium account for several years now I switched from internet provider and got a new premium code. The one I use now I going to be terminated. Is it possible to take th...
  • Petya
  • Community Legend
  • 7229 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 7229 Views
  • 4 replies
  • 0 likes

Superuser Contribution Change of Facebook account?

I changed to a different facebook account but spotify is tethered to the old one(and a now defunct email) how can I delete the old account without losing my spotify login(music hist etc)?PlanPremiumCountryUSADevice(iPhone Operating System(iOS My Ques...

  • Regular
  • I changed to a different facebook account but spotify is tethered to the old one(and a now defunct email) how can I delete the old account without losing my spotify login(music hist etc)? Plan Prem...
  • Tgoogs03
  • Regular
  • 1107 Views
  • 9 replies
  • 0 likes
  • Account
  • 1107 Views
  • 9 replies
  • 0 likes

Dúo plan only working for one

Plan dúo premiumCountryChileDeviceHuawei mate 10 lite / mate 20 liteOperating SystemAndroid Oreo My Question or IssueMy girlfriend subscribed for a duo premium plan for both of us (she's the main acc) and when trial expired, she received a notificaci...

  • Visitor
  • Plan dúo premium Country Chile Device Huawei mate 10 lite / mate 20 lite Operating System Android Oreo   My Question or Issue My girlfriend subscribed for a duo premium plan for both of...
  • OneByBoo
  • Roadie
  • 431 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 431 Views
  • 1 replies
  • 0 likes

Spotify not updating my profile picture

Tried to change my profile picture, didnt update for a few days so i tried to clear profile picture and upload again, but now it just i have the default profile picture and new profile picture does not want to update When i try to restart spotify and...

  • Visitor
  • Tried to change my profile picture, didnt update for a few days so i tried to clear profile picture and upload again, but now it just i have the default profile picture and new profile picture does n...
  • playlistsunite
  • Regular
  • 4983 Views
  • 2 replies
  • 6 likes
  • Account
  • 4983 Views
  • 2 replies
  • 6 likes

Superuser Contribution Number instead of Username

Hello, I´m aving trouble with my account, I tried linking t to Alexa and Garmin and it says I don´have a Premium suscription. The thing I notice is that I registered with Facebook and I used to have my account information in there but now I just have...

  • Visitor
  • Hello,  I´m aving trouble with my account, I tried linking t to Alexa and Garmin and it says I don´have a Premium suscription. The thing I notice is that I registered with Facebook and I used t...
  • Petya
  • Community Legend
  • 766 Views
  • 2 replies
  • 0 likes
  • Account
  • 766 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Facebook Email change

PlanPremiumCountryDenmark My Question or IssueI have changed my email on Facebook a long time ago, but my Spotify still hasn't updated it?

  • Visitor
  • Plan Premium Country Denmark   My Question or Issue I have changed my email on Facebook a long time ago, but my Spotify still hasn't updated it?     
  • Petya
  • Community Legend
  • 824 Views
  • 3 replies
  • 0 likes
  • Account
  • 824 Views
  • 3 replies
  • 0 likes

Unknown phone

Plan/PremiumCountry Device(Honor 9 lite)Operating System(Android) My Question or IssueUnknown phone is playing music through my account, when I switch on my device it switches back and I got no idea what to do with it.

  • Visitor
  • Plan /Premium Country   Device (Honor 9 lite) Operating System (Android)   My Question or Issue Unknown phone is playing music through my account, when I switch on my device it sw...
  • Emilia_8
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Account
  • 385 Views
  • 1 replies
  • 0 likes

Changed password and Spotify has changed my account

Plan: Family PremiumUK Device AppleMacbook ProCatalina 10.15.1 I just changed my Spotify password. I had forgotten it and I needed to log in to another computer to print out my receipts. Now Spotify has erased the details of my Family account and tel...

  • Visitor
  • Plan: Family  Premium UK   Device Apple Macbook Pro Catalina 10.15.1   I just changed my Spotify password. I had forgotten it and I needed to log in to another computer to prin...
  • Emilia_8
  • Community Legend
  • 529 Views
  • 1 replies
  • 0 likes
  • Account
  • 529 Views
  • 1 replies
  • 0 likes

Solved!! New Account, Old Music

BackgroundSo recently i moved from my old long standing premium account to a new one as I was given a 6 month premium free voucher when I bought my new headphones. Basically the voucher only works with new accounts and not currently running premium a...

  • Casual Listener
  • Background So recently i moved from my old long standing premium account to a new one as I was given a 6 month premium free voucher when I bought my new headphones. Basically the voucher only works ...
  • Emilia_8
  • Community Legend
  • 1239 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1239 Views
  • 3 replies
  • 0 likes

Re: Can't log in

Hello, I have a big problem, i can't log in in any way on spotify. I try with facebook log in and say to try later or with email adress. I go to mail log in and i can't log in because say im offline or somthing like that, i dont know what to do...

  • Casual Listener
  • Hello, I have a big problem, i can't log in in any way on spotify. I try with facebook log in and say to try later or with email adress. I go to mail log in and i can't log in because say im offlin...
  • Emilia_8
  • Community Legend
  • 533 Views
  • 2 replies
  • 0 likes
  • 533 Views
  • 2 replies
  • 0 likes

My Profile picture wont upload

PremiumUSA Every time I try to upload a different profile picture on the spotify desktop app, it will change but when I reopen the profile page or my profile picture on the mobile app its still the old photo.My spotify is not connected to a Facebook,...

  • Visitor
  • Premium USA   Every time I try to upload a different profile picture on the spotify desktop app, it will change but when I reopen the profile page or my profile picture on the mobile app its ...
  • Emilia_8
  • Community Legend
  • 1462 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1462 Views
  • 3 replies
  • 0 likes

Superuser Contribution Login credentials posted online

PlanPremiumCountryHUDevice(iPhone 5s, Macbook late 2013, Windows PC) My Question or Issue Hi, I noticed my account was compromised, I fixed the issue, but looked a bit further, and found the page where my credentials were publicly posted - along with...

  • Newbie
  • Plan Premium Country HU Device (iPhone 5s, Macbook late 2013, Windows PC)   My Question or Issue   Hi,   I noticed my account was compromised, I fixed the issue, but looked ...
  • Guido
  • Spotify Legend
  • 702 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Security
  • 702 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changing Country, but keeping Subscription

PlanPremiumCountryUK -> Austria My Question or Issue Hello, I created my Spotify account in the UK, and am subscribed to Spotify Premium Students + Headspace for £4,99 a month at the moment. Because I no longer live in the UK, I want to change the co...

  • Visitor
  • Plan Premium Country UK -> Austria   My Question or Issue   Hello,  I created my Spotify account in the UK, and am subscribed to Spotify Premium Students + Headspace for&nbs...
  • Peter
  • Spotify Legend
  • 1074 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1074 Views
  • 2 replies
  • 0 likes

Spotify Web Player Logging me out

I'm using the web player in Brave browser, and about every hour or so, I am inexplicably logged out of my account. PlanFreeCountryUnited States DeviceDell LaptopOperating SystemWindows 10

  • Casual Listener
  • I'm using the web player in Brave browser, and about every hour or so, I am inexplicably logged out of my account.   Plan Free Country United States   Device Dell Laptop Operating ...
  • Billy-J
  • Spotify Star
  • 606 Views
  • 1 replies
  • 0 likes
  • Login
  • 606 Views
  • 1 replies
  • 0 likes