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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9358 Views
  • 3 replies
  • 9 likes
  • Security
  • 9358 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484982 Views
  • 979 replies
  • 111 likes
  • Account
  • 484982 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211757 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211757 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121439 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121439 Views
  • 72 replies
  • 12 likes

When I try to connect without Facebook

I'm asked to pick a plan after creating an account I don't want to use Facebook to log im

  • Casual Listener
  • I'm asked to pick a plan after creating an account I don't want to use Facebook to log im
  • Peter__
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Logged out and lost playlists!

I normally just quit spotify and have it remember me so I never end up logging in. But this time I logged out and all my playlists are gone. Tried looking at other help threads but cannot remember my original spotify username. I have my email with fa...

  • Newbie
  • I normally just quit spotify and have it remember me so I never end up logging in.  But this time  I logged out and all my playlists are gone.  Tried looking at other help threads but ...
  • Peter__
  • Community Legend
  • 1306 Views
  • 1 replies
  • 0 likes
  • 1306 Views
  • 1 replies
  • 0 likes

I don't even understand if I have premium

I have no idea how this world I go to a song and it tells me to go on my pc for premium but I wanna use my iphone

  • Newbie
  • I have no idea how this world I go to a song and it tells me to go on my pc for premium but I wanna use my iphone
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Everything Edited?!

Can anyone tell me why everything I've been listening to has been changed to "edited?" I don't see anything under settings. Thanks!

  • Newbie
  • Can anyone tell me why everything I've been listening to has been changed to "edited?" I don't see anything under settings. Thanks! 
  • Peter__
  • Community Legend
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

Solved!! Disconnected from Facebook and lost everything, who can help?

When I disconnected from Facebook, I lost everything from Spotify and now it thinks I am a free user when I pay for premium....Please Help!!

  • Visitor
  • When I disconnected from Facebook, I lost everything from Spotify and now it thinks I am a free user when I pay for premium....Please Help!!
  • Peter__
  • Community Legend
  • 570 Views
  • 6 replies
  • 0 likes
  • 570 Views
  • 6 replies
  • 0 likes

How to delete my debit card form my profile

How to delete my debit card form my profile?? Thanks

  • Newbie
  • How to delete my debit card form my profile?? Thanks
  • user-removed
  • Not applicable
  • 1249 Views
  • 3 replies
  • 0 likes
  • 1249 Views
  • 3 replies
  • 0 likes

Account doing weird things

Hello, So i suscribed for the 1 month free premium to try out spotify, and cancelled right away the subscription and deleted my bank information in order to not forget.Weird thing, it all reappered as if i didn't unsuscribe, and the bank info was sti...

  • Casual Listener
  • Hello,   So i suscribed for the 1 month free premium to try out spotify, and cancelled right away the subscription and deleted my bank information in order to not forget. Weird thing, it all ...
  • Sam
  • Spotify
  • 348 Views
  • 3 replies
  • 0 likes
  • 348 Views
  • 3 replies
  • 0 likes

Downgraded to Unlimited and I want to upgrade to Premium again - But how?

Hello- I downgraded my account to Unlimited, but miss having mobile device access. I attempted to upgrade back to Premium again via my online account but it's not clear how? There is no option in the online account interface to upgrade again, or halt...

  • Regular
  • Hello-   I downgraded my account to Unlimited, but miss having mobile device access.  I attempted to upgrade back to Premium again via my online account but it's not clear how?  Ther...
  • Sam
  • Spotify
  • 447 Views
  • 7 replies
  • 0 likes
  • 447 Views
  • 7 replies
  • 0 likes

Problem resetting password

Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click the link following message appears on spotify: Seem...

  • Casual Listener
  • Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click ...
  • AntonRoth
  • Casual Listener
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

Playlists are gone

How do you recover them? They disappeared after logout and login.

  • Visitor
  • How do you recover them? They disappeared after logout and login. 😞
  • Peter__
  • Community Legend
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

Subscription with gift cards

Hi, If I premium buy gift card for a friend, will they have to give their credit card details to activate it? In other words, will the card put them on a rolling subscription until they cancel? Any answers would be much appreciated. Cheers,Charlie

  • Newbie
  • Hi,   If I premium buy gift card for a friend, will they have to give their credit card details to activate it?   In other words, will the card put them on a rolling subscription until ...
  • Peter__
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Charged my PayPal instead of Card

Hello, Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my credit card and not my PayPal? Do I contact Spotify or do som...

  • Newbie
  • Hello,   Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my c...
  • Peter__
  • Community Legend
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

I accidentally picked unlimted instead of premium when I redeemed a giftcard

Will customer support let me undo this and switch to premium? I bought the giftcard for premium, not unlimited. When I redeemed the giftcard the only option on my screen was unlimited so I selected unlimited. I think my internet or something was bein...

  • Regular
  • Will customer support let me undo this and switch to premium? I bought the giftcard for premium, not unlimited. When I redeemed the giftcard the only option on my screen was unlimited so I selected u...
  • Peter__
  • Community Legend
  • 468 Views
  • 6 replies
  • 0 likes
  • 468 Views
  • 6 replies
  • 0 likes

Solved!! Access to browser-based beta

How can I get access to the browser-based beta version of Spotify? I have a Windows 8 (Surface Pro) tablet and I'd love to try out the bigger, touch-friendlier, browser-based version instead of using the desktop version. How can I sign up? Thanks

  • Regular
  • How can I get access to the browser-based beta version of Spotify? I have a Windows 8 (Surface Pro) tablet and I'd love to try out the bigger, touch-friendlier, browser-based version instead of using...
  • Peter__
  • Community Legend
  • 737 Views
  • 6 replies
  • 0 likes
  • 737 Views
  • 6 replies
  • 0 likes

Cant log into my spotify premium account...

Spotify does not recognise the email address i used to sign up for spotify so cannot reset my password..... maybe linked to the fact that i recently changed my facebook password. do not really want my spotify linked to my facebook account tbh spotify...

  • Newbie
  • Spotify does not recognise the email address i used to sign up for spotify so cannot reset my password.....   maybe linked to the fact that i recently changed my facebook password.  do...
  • Taylor
  • Community Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Premium

I would get premium and whenever i try to play my playlist it says i dont have premium

  • Casual Listener
  • I would get premium and whenever i try to play my playlist it says i dont have premium
  • Taylor
  • Community Legend
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

Increasing number of missing tracks.

I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album from 1 artist with 2 other contributors on each track. Yet, ...

  • Music Fan
  • I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album...
  • Taylor
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Anyway to permanently organize playlists by added date?

I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists default to this? I don't want to have to manually cl...

  • Casual Listener
  • I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists d...
  • Taylor
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Help

Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebook losing all of my music that I had with my first ...

  • Newbie
  • Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebo...
  • Taylor
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Problem with switching on high quality. and annoying commercials.

ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tracks play. There is a promotional ad that pops on. ...

  • Casual Listener
  • ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tr...
  • domlora
  • Casual Listener
  • 352 Views
  • 3 replies
  • 0 likes
  • 352 Views
  • 3 replies
  • 0 likes