Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9357 Views
3 replies
9 likes
Security

9357 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a month ago
g2_gdlm
Casual Listener
484971 Views
979 replies
111 likes
Account

484971 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211755 Views
119 replies
117 likes
Account

1211755 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121434 Views
72 replies
12 likes
Account
Login
Premium

121434 Views
72 replies
12 likes

Me descarga con red del celular y tengo desactivada la opción

PlanPremiumCountryChileDevice(Samsung a8+)Operating System(Android) My Question or IssueCómo puedo arreglar que no descargue usando mis datos móviles, siendo que tengo desactivada la opción y al agregar música nueva se descarga automaticamente lo cua...

Ktor
Visitor
Plan Premium Country Chile Device (Samsung a8+) Operating System (Android) My Question or Issue Cómo puedo arreglar que no descargue usando mis datos móviles, siendo que tengo desact...
2019-08-07 1:37:30 AM
2019-08-09 3:43:01 AM
Juan102
Visitor
513 Views
1 replies
1 likes
Account
Other
Premium

513 Views
1 replies
1 likes

[Android][Your Music] Album Organization in "Liked Songs"

For most of the songs I had in my saved songs, they have been added in the correct order to my new "Liked Songs"; this not the case for full albums I've added. Now in my "Liked Songs", these albums are in some random order, which is very frustrating....

Cheese20
Newbie
For most of the songs I had in my saved songs, they have been added in the correct order to my new "Liked Songs"; this not the case for full albums I've added. Now in my "Liked Songs", these albums a...
2019-07-07 8:11:15 AM
2019-08-08 11:56:55 PM
Rene01
Community Legend
656 Views
1 replies
0 likes
Android
Your Music

656 Views
1 replies
0 likes

Account lost

Hello , I tried opening my Spotify today and it didn’t take my user name and password (saying they were wrong when they weren’t) there was no option of resetting my password. There was an option to have a link sent , I clicked it , but nothing was se...

user-removed
Visitor
Hello , I tried opening my Spotify today and it didn’t take my user name and password (saying they were wrong when they weren’t) there was no option of resetting my password. There was an option to h...
2019-08-08 5:35:23 PM
2019-08-08 7:35:56 PM
Brunelicia
Community Legend
412 Views
1 replies
0 likes
Account
Login

412 Views
1 replies
0 likes

Solved!! Spotify Community Avatars

How do I change my Spotify community avatar to a picture from my computer? When I go to settings/avatars, there is not an option to upload a photo, rather, I only have the option to choose from avatars "from the community" but I have seen other users...

user-removed
Visitor
How do I change my Spotify community avatar to a picture from my computer? When I go to settings/avatars, there is not an option to upload a photo, rather, I only have the option to choose from avata...
2019-04-29 7:58:17 PM
2019-08-08 2:22:04 PM
Luan
Spotify Star
1450 Views
3 replies
0 likes
Other

1450 Views
3 replies
0 likes

Song list is a mess

PlanFreeCountryUSADeviceLG G7Operating SystemAndroid Pie (9)? I guess my issue is mostly on my phone, in the app on my laptop and my desktop everything looks normal. On my phone, my first album is broken up by song individually with a thumbnail of th...

tindog13
Casual Listener
Plan Free Country USA Device LG G7 Operating System Android Pie (9)? I guess my issue is mostly on my phone, in the app on my laptop and my desktop everything looks normal. On my phon...
2019-07-31 10:56:08 PM
2019-08-08 2:00:09 AM
tindog13
Casual Listener
516 Views
4 replies
0 likes
Other

516 Views
4 replies
0 likes

My account is all messed up.

I have a premium plan all linked to my email, and I just updated my phone and now my phone says I am on a free membership.I have my facebook photo there and my playlists. I logged online to change my username none of my profile information loaded. WH...

ScaryDerry
Casual Listener
I have a premium plan all linked to my email, and I just updated my phone and now my phone says I am on a free membership. I have my facebook photo there and my playlists. I logged online t...
2019-08-07 4:58:13 PM
2019-08-07 12:26:00 AM
Billy-J
Spotify Star
639 Views
5 replies
0 likes
Account
Login
Premium

639 Views
5 replies
0 likes

Solved!! Can't change countries in account settings

For some odd reason, i can not change my country in my account settings. I am currently living in Canada but it won't allow me to change from the US to canada. May i get some help?

deadlyfu1
Casual Listener
For some odd reason, i can not change my country in my account settings. I am currently living in Canada but it won't allow me to change from the US to canada. May i get some help?
2014-09-17 12:07:35 AM
2019-08-07 7:19:15 PM
Saraparsons1224
Newbie
3836 Views
18 replies
2 likes

3836 Views
18 replies
2 likes

Solved!!Superuser Contribution Songs not syncing from phone to computer

When I save a song on Spotify on my phone, it doesn't save itself to Spotify on my computer (i.e. It doesn't get listed in my Library) . On the other hand, if I save a song on my computer, it shows up on my phone as saved. Is that an intentional thin...

KoikaTenshi
Newbie
When I save a song on Spotify on my phone, it doesn't save itself to Spotify on my computer (i.e. It doesn't get listed in my Library) . On the other hand, if I save a song on my computer, it shows u...
2018-11-27 10:08:00 AM
2019-08-07 6:13:35 PM
zitroffel
Visitor
20117 Views
2 replies
0 likes
Other

20117 Views
2 replies
0 likes

Eliminar cuenta de Spotify

Hola quiero eliminar la cuenta de spotify es una verguenza que no pueda hacerlo. Estuve leyendo bastante sobre el tema y desde el 2012 con el mismo problema de no poder eliminar. Por favor.. Una verguenza la verdad. Ya envie mail para eliminar la cue...

user-removed
Visitor
Hola quiero eliminar la cuenta de spotify es una verguenza que no pueda hacerlo. Estuve leyendo bastante sobre el tema y desde el 2012 con el mismo problema de no poder eliminar. Por favor.. Una verg...
2019-08-07 5:19:08 AM
2019-08-07 6:01:21 PM
Brunelicia
Community Legend
412 Views
1 replies
0 likes
Account
Subscription

412 Views
1 replies
0 likes

I can't log into Spotify through my Android phone app

PlanFreeCountryUSADeviceMoto X4Operating SystemAndroid 9 My Question or IssueI can log in through the website, but not the app on my Android phone. It tells me my username and password combo is invalid, but they work on the website. I have already tr...

Spacelesley
Visitor
Plan Free Country USA Device Moto X4 Operating System Android 9 My Question or Issue I can log in through the website, but not the app on my Android phone. It tells me my use...
2019-08-05 5:40:17 PM
2019-08-07 5:35:08 PM
user-removed
Not applicable
1256 Views
2 replies
1 likes
Account
Login

1256 Views
2 replies
1 likes

Solved!!Superuser Contribution I can't play certain songs!

PlanPremiumCountry FranceDeviceASUS Only one song playable on that public playlistHere my Daily Mix, with very little song playableOperating SystemWindows 10 My Question or Issue Hi,I have been premium for a few months now, everything worked just fin...

cdfba7_0-ja78
Music Fan
Plan Premium Country France Device ASUS Only one song playable on that public playlist Here my Daily Mix, with very little song playable Operating System Windows 10 My Q...
2019-02-02 3:46:10 PM
2019-08-07 2:25:26 PM
klinkhamerjoop
Regular
11805 Views
16 replies
1 likes
Account
Premium

11805 Views
16 replies
1 likes

My account just disappeared

So, i don't understand how why and what exactly happened to my prev account where i have A LOT of music which i can die for, but it just logged off from every gadget i had it logged on.. my login mail was: [snip - Community Moderator edit] (tried to ...

xdvarious
Casual Listener
So, i don't understand how why and what exactly happened to my prev account where i have A LOT of music which i can die for, but it just logged off from every gadget i had it logged on.. my login m...
2019-08-06 2:57:01 AM
2019-08-07 12:47:35 PM
Rene01
Community Legend
597 Views
3 replies
0 likes
Login

597 Views
3 replies
0 likes

Can't sign into the Spotify app

Everytime I try to sign in it says the combination of email and passwords wrong even though I've changed the password 2 times within the 2 days it's been happening that's including today I've tried everything I can think I can sign into the page but ...

Meh204
Casual Listener
Everytime I try to sign in it says the combination of email and passwords wrong even though I've changed the password 2 times within the 2 days it's been happening that's including today I've tried e...
2019-08-06 2:00:57 AM
2019-08-07 7:12:47 AM
Billy-J
Spotify Star
523 Views
4 replies
0 likes
Account

523 Views
4 replies
0 likes

Transfer playlist from account to another

PlanPremium for FamilyCountryItalyMy Question or IssueMy Spotify account is connected to my facebook account. Now I would like to unsubscribe from facebook without losing all my playlists, is there any way to do it? If I delete my facebook account I'...

user-removed
Visitor
Plan Premium for Family Country Italy My Question or Issue My Spotify account is connected to my facebook account. Now I would like to unsubscribe from facebook without losing all my playli...
2019-08-05 5:07:50 PM
2019-08-07 7:06:03 AM
Billy-J
Spotify Star
655 Views
5 replies
1 likes
Account

655 Views
5 replies
1 likes

Quiero cuenta pública

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

RomiCabrera
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-08-06 11:25:28 PM
2019-08-06 12:12:40 AM
Billy-J
Spotify Star
485 Views
3 replies
1 likes
Free

485 Views
3 replies
1 likes

I've got someone else's music, and lost mine.

I have a premium for family subscription in the UK. I recently added my wife and everything has been fine for a few weeks, when suddenly today all her music and playlists are gone, and in their place she has someone elses's music and playlists.She is...

jonnyh1967
Casual Listener
I have a premium for family subscription in the UK. I recently added my wife and everything has been fine for a few weeks, when suddenly today all her music and playlists are gone, and in their place...
2019-07-22 11:45:25 PM
2019-08-06 11:30:21 PM
jonnyh1967
Casual Listener
1132 Views
4 replies
0 likes
Account

1132 Views
4 replies
0 likes

Solved!! Account Hacked

PlanPremium CountryUSA My Question or IssueRecently I was unexpectedly logged out of my acct on my phone. When I signed back in, someone had been listening, saving songs, and creating playlists in my account. This has been going on for a few WEEKS. E...

laurieh1
Newbie
Plan Premium Country USA My Question or Issue Recently I was unexpectedly logged out of my acct on my phone. When I signed back in, someone had been listening, saving songs...
2019-08-06 5:01:32 PM
2019-08-06 5:09:07 PM
Brunelicia
Community Legend
622 Views
1 replies
0 likes
Account
Premium

622 Views
1 replies
0 likes

Debit Card stuck on my lost account

I had an account of spotify where my debit card was linked to, but my cellphone broke and stop working, so i change to a new one, but the account got lost. i can´t remember my password or my e-mail, and it is still paying month per month. i need to c...

valerieav
Visitor
I had an account of spotify where my debit card was linked to, but my cellphone broke and stop working, so i change to a new one, but the account got lost. i can´t remember my password or my e-mail, ...
2019-08-06 5:43:45 AM
2019-08-06 7:05:33 AM
Rene01
Community Legend
672 Views
2 replies
0 likes
Subscription

672 Views
2 replies
0 likes

Solved!! Songs not available on one account but available on a friends account?

Not sure why but there a songs/albums that I can't find on my Spotify search but it shows up on a friends spotify account when they search it? I've tried uninstalling, logging out, checking updates and I can't seem to find any reason why my account w...

MeganHipp
Casual Listener
Not sure why but there a songs/albums that I can't find on my Spotify search but it shows up on a friends spotify account when they search it? I've tried uninstalling, logging out, checking updates a...
2017-03-19 8:04:41 AM
2019-08-06 5:11:36 AM
Drowned_Cat
Visitor
3451 Views
5 replies
0 likes

3451 Views
5 replies
0 likes

I changed my password and now I can't use Spotify through my PS4

Someone from South America managed to get into my account, so I had to reset my password. This worked fine for all my devices such as my phone and laptop, but it's seems to have broken spotify on my PS4, because when I try to use Spotify it simply co...

treestar88
Regular
Someone from South America managed to get into my account, so I had to reset my password. This worked fine for all my devices such as my phone and laptop, but it's seems to have broken spotify on my ...
2019-08-05 12:22:43 PM
2019-08-05 10:22:03 PM
treestar88
Regular
1304 Views
3 replies
0 likes
Login
Other

1304 Views
3 replies
0 likes

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